Senior Commercial Manager
The Senior Commercial Manager is responsible for leading and growing a portfolio of operator partnerships across regulated global markets, including a mix of strategic, high-value and regional operator accounts. The role is accountable for delivering portfolio revenue growth through structured account management, disciplined forecasting, and the execution of multi-year Strategic Account Plans aligned to regional commercial priorities. Operating as a senior commercial partner to customers and internal stakeholders, the Senior Commercial Manager combines strategic planning with hands-on account leadership. The role requires the ability to identify scalable growth opportunities across products, markets, and partnerships while ensuring best-in-class account management standards across the portfolio. Working closely with the wider Commercial team and cross-functional stakeholders across Product, Marketing, Compliance, Finance, and Technology, the Senior Commercial Manager plays a key role in shaping customer strategy, influencing product direction through market insight, and driving consistent commercial performance across multiple jurisdictions.
- Own and grow a portfolio of customers which will contain a mixture of strategic and high-value operator accounts and lower value operators likely local only to one region.
- Develop, maintain and execute structured Strategic Account Plans outlining revenue targets, growth levers, competitive positioning, and execution timelines.
- Lead QBRs with customers independently and in-support of strategic accounts, providing insights, recommendations and areas of strategic focus.
- Represent Aristocrat Interactive at key industry events (G2E, ICE, SBC, etc.)
- Lead both simple pricing and contractual negotiations and support more senior commercial team members in more complex negotiations.
- Consistently achieve revenue targets and maintain disciplined forecasting and revenue planning.
- Drive product adoption and performance optimisation across regions.
- Handle and prioritise customers daily issues in conjunction with internal support functions.
- Identify and develop business opportunities with your customers by upselling and cross-selling new and existing products and features, content, marketing / promotional, and new market opportunities.
- Identify and co-ordinate training requirements and ensure educated delivery of both marketing and technical documentation.
- Be both literate and curious with regards to data and run tracking, reporting, and analysis of KPIs.
- Provide customer and market intelligence to inform regional strategy.
- Influence product roadmap through aggregated portfolio insight.
- Mentor Commercial Managers and embed best in class account management standards.
- Partner with Product, Marketing, Compliance, Finance, and Technical teams globally.
- Provide structured customer insight to inform priorities.
- Escalate commercial risks and opportunities appropriately.
- Proven experience commercial role within iGaming, Betting, or Gaming (required)
- Experience managing complex B2B operator relationships and operating across multiple regulated markets (required)
- Advanced negotiation and commercial structuring capability (required)
- Senior stakeholder management skills (required)
- Strong understanding of global iGaming landscape (required)
- A strong personal network of Operators and Suppliers within the iGaming industry (required)
- Fluent in spoken and written English (required)
- Regular travel to meet customers will be expected (required)
- Familiarity with CRM and sales tools (e.g. Salesforce, HubSpot) (preferred)
- Additional European languages (e.g. French, Spanish, Italian) are advantageous but not essential (preferred)
- Strategic ownership of globally significant operator partnerships.
- Opportunity to influence regional and global growth direction.
- Opportunity to work with market-leading content, technology, and global teams.
- Career progression opportunity within a high-growth, international organisation with a collaborative and high-performance culture.
- Health, dental, and vision insurance, paid time off, and a 401(k) plan with employer matching.
Aristocrat Leisure Limited is an Australian gaming and technology company and one of the world's largest providers of gambling products. Listed on the Australian Securities Exchange and headquartered in Sydney, it designs and manufactures electronic gaming machines and casino-management systems, and runs sizeable online real-money gaming (Aristocrat Interactive) and mobile games (Pixel United) businesses. Founded in 1953, the group employs more than 7,000 people across over 20 locations worldwide. It is the largest gaming-machine manufacturer in Australia and among the biggest slot-machine makers globally.
