Systems Administrator
The Systems Administrator role at Kaizen focuses on internal systems integration and Active Directory administration. The position requires working closely with other tech teams, such as SREs, and third-party suppliers to translate business requirements into effective automation solutions.
The successful candidate will manage and improve internal business systems and applications, deploy and configure third-party applications with a focus on security, performance, redundancy, and user experience. They will also collaborate with Solution Engineers to identify business requirements and suggest service improvements, and work with vendors and delivery teams on new system functionalities. Providing second-level support for incidents, problems, and service requests is a key responsibility, as is identifying and implementing automation for recurring administrative tasks. Creating and maintaining documentation for systems, processes, and procedures is also essential, along with working with Managed Services Partners on the rollout of new software and services.
- Manage and improve internal business systems and applications (Active Directory, Entra ID, Intune, Slack, GSuite, Jira, Confluence, Microsoft 365, etc.) used across the company.
- Deploy and configure third-party applications with a keen focus on security, performance, redundancy, and user experience.
- Work with Solution Engineers to identify business requirements and suggest service improvements according to company policies and directions.
- Collaborate with vendors and delivery teams in the installation and deployment of new system functionalities.
- Collaborate with the Network and Security teams as part of incident response.
- Provide second-level support by managing incoming incidents, problems, and service requests in line with user needs, system functionality, and internal processes.
- Identify and implement automation for recurring administrative tasks.
- Create and maintain documentation of systems, processes, and procedures.
- Work with Managed Services Partners to manage the rollout of new software and services as required.
- Previous experience in the role (required)
- Ability to troubleshoot advanced issues related to Active Directory topology, and related features, in a complex, multi-site and/or multi-domain environment (required)
- Strong knowledge of LDAP/Active Directory, SSO, or other authentication or user management systems (e.g., Entra ID, Google SSO) (required)
- Hands-on experience in any bi-directional, automated integration between two systems (required)
- Demonstrated AI-first mindset, actively leveraging AI tools and assistants to improve productivity, problem-solving and decision-making (required)
- Continuously explores new AI capabilities and champions their practical adoption within teams, using AI as a natural part of day-to-day work rather than a supplementary tool (required)
- Automation-first mentality (required)
- Agile and solution-focused approach (required)
- Excellent organizational and planning skills (required)
- Advanced/fluent English Skills (required)
- A buddy will support you with your onboarding
- Competitive pay & bonus scheme
- Developmental 360° feedback framework
- Family Support
- Hybrid way of working
- Monthly meal allowance
- Nice rigs - 2.5K monitor, latest i7, tons of RAM, fast SSD
- Private health insurance for you & your family
- Unlimited access to Udemy & continuous training
Kaizen Gaming is one of Europe's fastest-growing GameTech companies, operating the Betano and Stoiximan sports-betting and online-casino brands. Founded in 2013 and headquartered in Athens, Greece, with a major operational hub in Malta, it serves more than 13 million customers across 19 markets in Europe, the Americas and Africa. The company builds its own technology, combining sportsbook, live betting and casino products. Its flagship Betano brand has grown internationally through sponsorships including UEFA competitions and major football clubs.