Senior Marketing Retention Analyst
The Senior Marketing Retention Analyst will work alongside the broader marketing and BI teams to identify areas of opportunity to retain our most valuable assets and drive further business growth. They will support a culture of data driven decision making, provide actionable insights and recommendations as well as identify key opportunities and efficiencies within the broader marketing business, including CRM, omnichannel and loyalty. The ideal candidate will be a motivated analytical thinker who thrives in collaborative environments to inform key business decisions. They will also need to efficiently manage multiple projects across several different key business priorities within the marketing space. It is vital for this person to feel comfortable interfacing with key internal and external business leaders.
- Responsible for leading the development and delivery of actionable insights and analysis in response to key business questions
- Efficiently manage multiple short- and long-term projects to keep on track with deadlines and continue to push the business forward
- Lead the analytics strategy within the CRM, Omnichannel & Loyalty space in collaboration with the marketing business leads
- Interface with internal and external stakeholders regularly to identify areas of focus within the business
- 4+ years commercial experience in analytics, business intelligence or data science
- Advanced use and understanding of SQL
- Advanced use of Microsoft Office especially Excel and PowerPoint
- Proficiency in a programming language (e.g., Python, R)
- Experience utilizing viz tools like Power BI and Tableau (Power BI and DAX experience is preferred)
- Experience leading analytical strategies across the commercial business
- Confident presenting recommendations to key stakeholders extending up to the Senior Leadership level
- Experience working with large and sometimes incomplete and complex data sets
- Basic understanding of sports betting in United States
- Business standard use of the English language
- Medical, Dental, Vision, Life, and Disability Insurance
- 401(k) with company match
- Pre-tax spending accounts including health care FSA and commuter savings
- Flexible paid time off
- Professional development reimbursement and ongoing skills training opportunities
- Employee resource groups
- Swag, ticket giveaways, and more!
BetMGM is a leading US sports betting and online gaming operator, formed in 2018 as a joint venture between MGM Resorts International and Entain. Headquartered in Jersey City, New Jersey, it holds exclusive access to MGM's land-based and online sports betting, poker and casino businesses across the United States and Canada. The company operates the BetMGM, Borgata Casino, Party Casino and Party Poker brands and is one of the largest operators in the regulated North American market. Its products combine online sportsbook, casino and poker with MGM's nationwide network of casinos.
