Product Owner - Player Account
The Product Owner – Player Account will play an integral role in the Product delivery lifecycle at BOYLE Sports. You will own the Player Account product backlog and support delivery of product outcomes defined by the Product Management team, ensuring work is well defined, prioritised, and ready for delivery by engineering teams. You will work closely with the wider Product Management team to define, document, and prioritise business requirements, supporting delivery of the Player Account roadmap and ensuring alignment with business objectives.
- Working with Player Account Product Managers, and UX team to define the customer experience and product specifications for player account features and requirements.
- Prepare user stories and requirements with detailed acceptance criteria for development teams, ensuring documentation is complete, accurate, and maintained.
- Perform gap analysis on new requirements to ensure they are fit for purpose.
- Own and manage the Player Account product backlog, ensuring development teams have clear, prioritised, and well-defined work to support delivery timelines.
- Act as the primary day-to-day contact for development teams during development and testing phases, facilitating clarification of backlog items and requirements, and escalating prioritisation changes to Product Management where required.
- Support backlog refinement and sprint planning sessions in collaboration with the Tech Lead and Product Management, ensuring user stories are well defined, prioritised, and ready for delivery.
- Ensure user stories are well defined, refined, and meet agreed Definition of Ready and Definition of Done criteria prior to development and release.
- Support definition of system and feature behaviour, including business rules, data requirements, and functional specifications, working closely with UX and Engineering teams.
- Validate delivered features against agreed requirements, ensuring functionality aligns to defined acceptance criteria.
- Support business User Acceptance Testing (UAT), validating that delivered features meet agreed business, compliance, and product acceptance criteria prior to release.
- Provide structured feedback on completed work and ensure issues are resolved before sign-off.
- Support the Product Management team by ensuring delivery work is aligned to agreed priorities and the Player Account roadmap.
- Work closely with stakeholders across Engineering, Compliance, Customer Operations, and Fraud & Finance to support alignment and delivery of prioritised work.
- Ensure clear and consistent communication between Product Management and technical teams throughout the delivery lifecycle.
- Support roadmap and release planning with Tech lead and SPM for Player Account development, including dependency mapping and coordination across teams.
- Support Release Manager (RTE or equivalent) to plan and map features to delivery schedules, ensuring alignment with Product Management priorities.
- Ensuring reporting requirements are defined and implemented.
- Contribute to the creation and maintenance of product communications (e.g. roadmaps, release updates, and feature documentation) to ensure alignment across the business.
- A Sports enthusiast, with an interest in Betting and Gaming (required)
- Strong problem-solving skills (required)
- Must be a self-starter and have a proactive approach to work (required)
- Excellent verbal and written communication skills (required)
- Proficient with the use of data to inform decisions (required)
- Ability to work effectively in a fast paced, ever-changing environment (required)
BOYLE Sports is an international sports betting and gaming company, with an extensive online business and retail portfolio. Founded by John Boyle in 1982, the Irish family-owned firm has grown to become Ireland’s largest and most successful independently-owned bookmaker and has over 390 shops across Ireland and the UK. Its Head Office is located on the outskirts of Dundalk in the Republic of Ireland and the company currently employs over 2,700 employees across Ireland, the UK and Gibraltar. BOYLE Sports offers a world class betting and gaming experience with a ‘Customer First’ approach, committed to bringing customers closer to the action. Its mission is boosted by a rich sponsorship portfolio – the company is a proud principal sponsor of West Ham United Football Club and it stays at the heart of the action all year round by backing some of sport’s most prestigious events, including the Irish Grand National, the Irish Greyhound Derby and the World Grand Prix of Darts.
