Product Designer
The Product Designer understands user and business needs and pain points through research to inform the design process and match with business objectives. They develop user-friendly solutions that align with the product's vision, iterating based on user feedback and working with cross-functional teams. The role involves communicating design decisions and ensuring alignment between design, user needs, and business goals.
The Product Designer will leverage advanced data tools to monitor product performance, identify areas of improvement, and implement strategic adjustments. They will apply a deep understanding of digital products to introduce impactful changes, whether minor refinements or major enhancements, to elevate the user experience. The role also involves approaching challenges with a forward-thinking mindset, identifying untapped opportunities and envisioning their future potential, and examining problems from diverse perspectives to uncover creative and unconventional solutions.
- Improve the experience by leveraging advanced data tools to monitor product performance, identify areas of improvement, and implement strategic adjustments.
- Apply deep understanding of digital products to introduce impactful changes, whether minor refinements or major enhancements, to elevate the user experience.
- Drive innovation by approaching challenges with a forward-thinking mindset, identifying untapped opportunities and envisioning their future potential.
- Examine problems from diverse perspectives, uncovering creative and unconventional solutions to drive meaningful innovation.
- Meet the customer by developing a deep understanding of the target audience by actively engaging with their needs, challenges, and aspirations.
- Translate customer insights into intuitive, thoughtful design solutions that address pain points and amplify positive experiences.
- Conduct thorough user research with a clear methodology, ensuring actionable insights that guide the design process.
- Meet the business by collaborating effectively with stakeholders to define the core problem, ensuring alignment with business goals and objectives.
- Establish and refine measurable success metrics, using data-driven methods to track and assess progress.
- Articulate design decisions with clarity and confidence, supported by comprehensive research, data, and logical reasoning.
- Collaborate with cross-functional teams to gather requirements and define project objectives to deliver stellar designs.
- Create intuitive user interfaces based on user-centered design principles.
- Iterate and refine designs based on feedback and usability testing.
- Stay updated with industry trends and continuously improve design processes.
- Clear, confident communication (written and verbal), and the ability to breakdown complex ideas (required)
- A collaborative mindset, working smoothly with cross-functional teams to hit shared goals (required)
- Strong organisational skills and the ability to manage multiple projects without dropping the ball (required)
- Exceptional attention to detail and a commitment to high-quality work (required)
- Adaptability – you stay sharp, productive and positive in fast-moving environments (required)
- Knowledge in user research methodologies and techniques (required)
- Knowledge of data tools and how they inform better outcomes (required)
- Strong knowledge of user-centered design principles and best practices (required)
- Expertise in Figma (required)
- Ability to create wireframes, prototypes, and visual designs (required)
- Knowledge of UI animations and how to apply them in the right moment of the user journey (required)
- Excellent collaboration and communication skills to work effectively with cross-functional teams (required)
- Familiarity with front-end development technologies and their impact on design (required)
- Problem-solving and critical-thinking skills to address design challenges (required)
- Experience creating, maintaining, and improving design systems for consistent and scalable design solutions (required)
- In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends (nice-to-have)
- Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations (nice-to-have)
- Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards (nice-to-have)
- Experience in developing and executing customer retention strategies (nice-to-have)
- Supergrowth learning and development programmes
- Performance tool for meaningful feedback and career development
- Employee Assistance Programme offers resources for you and your family
DigiOutsource is a global iGaming technology and services company and part of Super Group (SGHC), the holding company behind the Betway and Spin brands. Headquartered in Cape Town, South Africa, with offices in London and Portugal, it provides software development, digital marketing, business intelligence, design and communications services that power leading online gaming brands. The company employs around 1,200 people across multiple continents. DigiOutsource was formed from the merger of the ForwardSlash and SpeakUp Communications businesses and operates as a key technology hub within Super Group.