VIP Host
As a VIP Host, you will oversee and cultivate relationships with DraftKings’ most highly engaged Players. You’ll be responsible for the day-to-day execution of DraftKings’ industry-leading VIP engagement strategy, understanding the true needs of our Players to foster long-term loyalty to DraftKings. When you join us, you’ll play a key role in helping us deliver a world-class player experience that drives high levels of brand advocacy.
- Create new business revenue by understanding and developing strong, authentic, and trusted player relationships.
- Manage all aspects of the relationship with the player through local events, regular communications, and escalation responses.
- Maintain a thorough understanding of the market while proactively providing new game offerings, promotions, channels, and platforms to players.
- Lead player reactivation efforts to increase engagement.
- Compile player feedback to support improvements to the platform and identify opportunities.
- Execute against all VIP policies and guidelines, including responsible gaming policies.
- Bachelor’s degree in a related field or relevant experience.
- At least 3 years of experience in a Sales, Account Management, or customer-facing role.
- Comfort working in a fast-paced, highly collaborative, and entrepreneurial environment.
- Analytical mindset to make quick and confident decisions on data and trends.
- Willingness to travel and work nights and weekends.
- Health Benefits: comprehensive health benefits, including various medical plans, dental, and vision.
- Wellbeing Program: free access to programs such as free therapy sessions with Lyra Mental Health Solution, Lyra Employee Assistance Program, the Calm App, Virtual Yoga Classes, and many more.
- Parental Leave & Support: 14 weeks of 100% paid parental leave to all global team members and offer workplace lactation support. Additionally, partner with Care.com for care finder and backup childcare.
- Family Planning: offer a range of benefits that support family planning, including adoption, surrogacy, fertility treatments, or other family planning.
- Flexible PTO
- Pet Insurance
- Gym Reimbursement
- Financial Planning: 401(k) matching to programs such as Origin Financial.
- Commuter Benefits
DraftKings Inc. is a leading American digital sports entertainment and gaming company, headquartered in Boston, Massachusetts. Founded in 2012, it started in daily fantasy sports and has grown into one of the largest US online sportsbook and iGaming operators. The company offers mobile sports betting, online casino and daily fantasy contests across regulated North American markets. DraftKings is listed on the Nasdaq stock exchange and employs several thousand people.
