Technical Coordinator

Description

We’re looking for a Technical Coordinator to join our Technical Services team at Games Global. This role is all about making integrations run smoothly - from onboarding new customers and providers to coordinating updates, launches, and technical deliveries across multiple teams. You’ll work closely with Product, Development, DevOps, Compliance, Sales, and Partnerships to make sure projects stay on track and customers receive a great experience. If you enjoy solving problems, managing multiple moving parts, and working with both technical teams and customers, this could be a great fit.

Responsibilities

Managing the onboarding and delivery of integrations for new and existing customers
Coordinating integration updates including wallets, provider updates, and client changes
Keeping projects moving and making sure deadlines and milestones are met
Working with internal teams and external partners to deliver integrations successfully
Monitoring integrations in progress and resolving issues where needed
Supporting customers as they launch into new markets
Working closely with Sales, Compliance, Partnerships, Product, and technical teams
Improving processes and helping make integrations easier and more efficient
Acting as a key point of contact for both internal and external stakeholders

Requirements

Experience in technical coordination, integrations, onboarding, or project delivery
A customer-first mindset and strong communication skills
An understanding of casino or aggregation platforms
Experience working with technical and product teams
Strong organisation and multitasking skills
The ability to manage several projects at once in a fast-paced environment
Confidence working with stakeholders and managing expectations
A proactive approach and willingness to take ownership

About Games Global

Games Global is a business-to-business supplier of online casino games and content, headquartered in Douglas, Isle of Man. Established in 2021, it acquired Microgaming's iGaming portfolio and Quickfire distribution business in 2022, giving it one of the largest slot-game catalogues in the industry - thousands of titles distributed to hundreds of operators. The company aggregates content from its own studios and a network of independent developers, supplying regulated markets worldwide. It was founded by former IGT and Lottomatica executive Walter Bugno.

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