Affiliate Operations Coordinator
Inspired by the fastest and most resilient penguin species in nature, we're here to help our clients and players achieve more reach, high-quality traffic, and meaningful engagement. With over 17 years of experience, Gentoo Media is a leading affiliate in the online casino and sportsbook industry through our extensive portfolio of products and services, featuring our flagship websites AskGamblers, Time2Play, CasinoTopsOnline, WSN, Casinomeister, and our SaaS brand-protection tool Sitebee.
As an Affiliate Operations coordinator, you will be maintaining accurate tracking systems, troubleshooting operator links, delivering market analysis, and preparing CRM campaigns in liaison with the Sales & Account Team.
- Assisting team members with day to day tasks and coordinating projects and activities as requested.
- Maintaining tracking systems for campaigns and online activities, which includes opening accounts, creating campaigns, creating relevant tracking links, making sure proper links are placed across sites and testing links
- Handle troubleshooting relating to the operators’ tracking links & campaigns
- Assisting in delivering detailed KPI and market tracking and analysis.
- Assisting in setting up CRM campaigns by liaising with the Sales & Account Team
- Taking care of migration processes of the accounts
- Whitelisting new brands in the internal CRM system
- Making sure internal CRM systems are up to date with relevant information
- 2 + years of experience with administrative tasks or a similar role.
- Proven track record in KPI analysis, reporting and tracking.
- Strong verbal and written communication skills in the English language
- Good listening, communication and presentation skills.
- Comfortable in an environment where priorities and plans change rapidly, but with intention
- Ability in managing details and balancing (multitasking with) multiple accounts and tasks.
- Analytical and organised thought process.
- Highly focused, accurate & detail oriented
- Proven experience interacting with internal teams and working in a fast-paced environment
- Great understanding of BI tools, CRMs and performance
- Ability to prioritise requests and maintain a level of direction in communication
- Knowledge of iGaming Industry is a huge plus
- Hybrid working model - flexibility to split time between home and office
- Daily office lunches with varied menus to suit all dietary preferences
- Birthday Leave - a day off to celebrate your special day
- “Me Time” Day - a day dedicated to your wellbeing
- Annual Volunteer Day - support a cause that matters to you
- International health insurance, including dental coverage
- Career progression pathways and continuous guidance
- Anniversary rewards at 3, 5, and 10 years
- Personal learning budget + access to Udemy
- Annual €400 wellbeing benefit
- Mental Health Support through Richmond Foundation
- Team building budget
- Free office parking
- A vibrant culture with regular events, social gatherings, and team celebrations
Gentoo Media is a leading iGaming affiliate in the online casino and sportsbook industry, with more than 17 years of experience. It operates a portfolio of flagship websites including AskGamblers, Time2Play, CasinoTopsOnline, WSN and Casinomeister, alongside its SaaS brand-protection tool GiG Comply. The company manages over 150 websites globally, delivering high-quality traffic to operators and connecting millions of players each year with reviews, offers and brands. Gentoo Media employs more than 300 people from over 50 nationalities, and is headquartered in Malta with additional offices in Denmark, Serbia and Spain. It was formed from the demerger of Gaming Innovation Group's media business.
