Senior Account Manager
The Senior Account Manager is responsible for managing key operator partnerships, driving commercial performance, and ensuring strong, long-term relationships with clients. The role involves owning a portfolio of high-value partners, acting as their main point of contact, and proactively identifying opportunities to increase revenue, improve performance, and strengthen collaboration.
Working closely with the wider Account Team, the Senior Account Manager reviews and creates weekly and monthly performance reports, ensures accurate tracking of payments and debts, and supports the optimisation of all commercial activities. As a senior member of the team, the individual is expected to work with greater autonomy, lead by example, provide guidance to Account Managers when needed, and contribute to improving internal processes and best practices.
- Manage a portfolio of key operator accounts and ensure strong, long-term, and commercially productive relationships.
- Actively monitor and analyse partner performance, identifying opportunities to optimise results in line with the company’s commercial strategy.
- Collaborate closely with Sales, Marketing, Product, SEO, and other internal teams to ensure alignment on priorities, processes, and performance goals.
- Negotiate improved commercial terms with existing partners while proactively identifying and reaching out to new operators to secure new deals, listing fees, and strategic opportunities.
- Prepare, review, and present regular performance and revenue reports, ensuring accuracy of data, payments, and commercial tracking.
- Support the Account Team with administrative tasks when required, ensuring smooth operational workflows.
- Contribute to continuous product improvement by sharing insights, new ideas, and potential revenue-driving models with relevant stakeholders.
- Actively participate in regular team meetings, business reviews, and commercial planning sessions.
- Represent the company at affiliate conferences, industry events, and partner meetings when required.
- Perform other duties related to the above responsibilities, as needed to support the success of the commercial department.
- Bachelor’s degree in Marketing, Business Administration, Economics, Communications, or a related field (required)
- Excellent verbal and written communication skills in English (required)
- 2+ years of experience in affiliate marketing or online advertising (required)
- Organisational skills / multi-tasking ability (required)
- Salesforce background experience (required)
- Ability to act and operate independently (required)
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) for reporting, data analysis, and presentations (required)
- Ability to analyse KPIs, financial data, and performance metrics to support business decisions (required)
- Proficiency in affiliate management platforms to strengthen partner relationships and optimise campaign performance (required)
- Experience in customer satisfaction: anticipates needs, and delivers solutions (required)
- Ability to build and maintain professional relationships to exchange support and ideas (required)
- Ability to set and focus on achieving clear and measurable objectives (required)
- Hybrid working model - flexibility to split time between home and office
- Daily office lunches with varied menus to suit all dietary preferences
- Birthday Leave - a day off to celebrate your special day
- Me Time Day - a day dedicated to your wellbeing
- Annual Volunteer Day - support a cause that matters to you
- Health insurance, including dental coverage
- Career progression pathways and continuous guidance
- Anniversary rewards at 3, 5, and 10 years
- Free access to Udemy learning platform
- Annual €400 wellbeing benefit
- Team building budget
- A vibrant culture with regular events, social gatherings, and team celebrations
Gentoo Media is a leading iGaming affiliate in the online casino and sportsbook industry, with more than 17 years of experience. It operates a portfolio of flagship websites including AskGamblers, Time2Play, CasinoTopsOnline, WSN and Casinomeister, alongside its SaaS brand-protection tool GiG Comply. The company manages over 150 websites globally, delivering high-quality traffic to operators and connecting millions of players each year with reviews, offers and brands. Gentoo Media employs more than 300 people from over 50 nationalities, and is headquartered in Malta with additional offices in Denmark, Serbia and Spain. It was formed from the demerger of Gaming Innovation Group's media business.