Sales Administrator
This role is for a Sales Administrator in Durban, KwaZulu-Natal, South Africa. The administrator will be responsible for various operational duties related to stock management, customer communication, and supporting the sales team. A key aspect of the role involves ensuring compliance with company policies, health and safety regulations, and relevant laws. The position also involves assisting with projects and adhering to company goals.
- Ensuring that all general stock picking slips for allocated regions are generated on time according to the department's procedures, which need to be adhered to at all times.
- Check with the warehouse by C.O.B each day to see if goods have been dispatched to ensure all customers’ deadlines have been met.
- Ensure items outstanding to customers are dispatched timeously.
- Assist customer with queries on pricing and stock availability.
- Ensure any back orders or delays in stock ordered are communicated to the customers clearly and timeously.
- Communicate accurate estimated delivery dates to the customer taking into buying lead time and logistics/transport time.
- Ensure correct customers are being charged and all relative information is supplied to the warehouse.
- Verifying of fellow Sales Administrators picking slips ensuring all items are dispatched as per the customers specification or requirement.
- Communicate with the buying department on all back order and special request.
- At times assist the Warehouse team with picking and packing of special requests also including dispatching of goods.
- Ensure customer queries are sorted timeously and that communication is always top priority.
- Provide support to the sales team.
- 100% compliance with company policies and procedures, health and safety regulations as well as relevant laws and regulations.
- Produce high quality, neat, logical, succinct, easy to follow, easy to understand, formula linked work/templates/workbooks/financial models - of which is substantiated by facts with no numbers in the formulas.
- Declare all gifts and all conflicts of interest upfront.
- Do not accept kickbacks.
- Instances to be reported immediately.
- Assist with projects as directed from time to time.
- Adhere to measures that are put in place and steps are taken to achieve the short term, medium term and long-term goals of the company.
- Basic computer skills
- Pastel knowledge (Advantageous)
- MS Outlook, Excel & Word
Hollywoodbets is a South African sports betting and online gaming company, founded in Durban in 2000 where it opened its first betting branch. It has grown into one of South Africa's largest bookmakers, offering sports betting, online casino and numbers games across a large retail branch network and digital channels. Headquartered in Durban, the company has expanded internationally into the United Kingdom, Ireland and Mozambique. Hollywoodbets is also well known as the title sponsor of the Hollywoodbets Durban July horse race.
