Account Manager
Description
An exciting and challenging job in a fast-growing business group, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance and more.
Responsibilities
- Manage day-to-day communication with clients (primarily via chats and messengers).
- Build strong, long-term relationships with clients.
- Identify growth opportunities and scale accounts (budgets, geos, channels).
- Drive upsells and expand cooperation (new services, models, volumes).
- Monitor campaign performance and proactively suggest improvements.
- Coordinate with traffic specialists to improve traffic quality and results.
- Align client expectations with internal capabilities.
- Track account performance and provide regular updates to clients.
- Work closely with sales team on smooth handover and account transition.
Requirements
- 1+ years of experience in Account Management / Customer Success / Sales (preferably in iGaming, digital marketing, or affiliate marketing) (required)
- Understanding of performance marketing (CPA, RevShare, funnels, KPIs, ROI, LTV) (required)
- Strong communication skills (written and verbal English) (required)
- Ability to manage multiple clients simultaneously (required)
- Experience working with CRM and reporting tools (required)
- Commercial mindset with focus on growth and retention (required)
- Experience working with iGaming brands or operators (preferred)
- Experience in scaling paid traffic or affiliate campaigns (preferred)
- Understanding of media buying processes (preferred)
- Participation in industry events and conferences (nice-to-have)
- Strong relationship-building and trust management skills (required)
- Proactive and solution-oriented mindset (required)
- Ability to handle complex and non-standard situations (required)
- High level of ownership and responsibility (required)
- Ability to work in a fast-paced, high-communication environment (required)
- Attention to detail combined with strategic thinking (required)
Benefits
- An exciting and challenging job in a fast-growing business group.
- The opportunity to be part of a multicultural team of top professionals.
- Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed.
- Beautiful offices in Warsaw, Limassol, Kyiv, Almaty, Yerevan - work remotely or on-site with comfort and enjoy the opportunity to build a network of connections with professionals day by day.
- Modern corporate equipment based on macOS or Windows and additional equipment are provided.
- Paid vacations, sick leave, personal event days, days off.
- Corporate health insurance program for your well-being.
- Referral program - enjoy cooperation with your colleagues and get a bonus.
- Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences.
- Rewards program for mentoring and coaching colleagues.
- In-house Travel Service.
- Multiple internal activities: online platform for employees with quests, gamification, presents and news, RedCore clubs for movie/book/pets lovers, special office days dedicated to holidays.
- Company events, team buildings.
About Pin-Up Global
PIN-UP Global is an international holding company that develops technologies, B2B solutions and products for the iGaming industry. Headquartered in Warsaw, the group brings together businesses spanning product development, technology and marketing services for online gaming. It supports a portfolio of companies and brands operating across multiple markets. PIN-UP Global focuses on building advanced technology and products for the gambling sector.