Delivery Manager

This role is for a Delivery Manager responsible for leading and managing delivery operations within a specific domain. The focus is on ensuring predictable, high-quality, and timely execution by a team of Scrum teams, while establishing and governing delivery frameworks and best practices. The Delivery Manager will also drive cross-domain coordination, monitor and optimize domain metrics, and lead change initiatives to ensure adaptability and continuous improvement.

• Lead and manage Delivery Managers, ensuring high performance, clear ownership, and effective coaching across the PMO structure.
• Oversee delivery for a domain of 3–10 Scrum teams, ensuring predictable, high-quality, and timely execution.
• Establish and govern delivery frameworks, standards, and best practices across teams, including Agile ceremonies, roadmap planning, and metrics.
• Own domain-level roadmap planning, long-range forecasting, and rolling-wave planning processes.
• Drive cross-domain coordination: manage dependencies, escalate risks, resolve blockers, and ensure alignment across product, engineering, and business units.
• Monitor and optimize domain metrics (predictability, throughput, scope change, team health), using data to guide decisions and improvements.
• Ensure consistent and effective communication across all levels-teams, stakeholders, and senior leadership.
• Lead change initiatives within the PMO and domain, ensuring teams adapt quickly and constructively to new processes and organizational priorities.
• Maintain a hands-on understanding of team operations, staying close to delivery realities, challenges, and opportunities.
• Partner with DTO, DPO, and other leaders to refine team structure, ensure scalability, and optimize resource allocation.
• Support hiring, onboarding, performance reviews, and career growth for PMO and delivery staff.
• Ensure teams remain focused on delivering business and customer value and not just following process.

• 7+ years of experience in delivery / project / program management, including managing managers (Delivery Managers, PMs). (required)
• Proven ability to lead a delivery organization of 3–10 Scrum teams in a fast-paced, cross-functional environment. (required)
• Strong people-leadership skills: coaching, performance management, career development, and team restructuring when needed. (required)
• Deep understanding of Agile, Scrum, Kanban, and scaled delivery frameworks. (required)
• Demonstrated success improving delivery predictability, velocity, and quality through data-driven practices. (required)
• Strong ability to implement and govern roadmap planning, including rolling-wave planning and long-range forecasting. (required)
• Experience of building result oriented customer centric teams with the continuous improvement culture. (required)
• Experience establishing and enforcing delivery governance across domains, including dependency management and risk escalation. (required)
• Capable of leading cross-unit initiatives, resolving blockers, and aligning technology, product, and business stakeholders. (required)
• Ability to translate high-level product or business goals into actionable delivery plans. (required)
• Skilled in building and maintaining domain-level metrics (predictability, scope change, delivery speed, capacity). (required)
• Strong analytical mindset with capability to justify decisions through data, not assumptions. (required)
• Excellent communication skills with the ability to influence senior leadership and negotiate cross-functional outcomes. (required)
• Expected to maintain a constructive, solution-oriented approach-promoting healthy collaboration and professional communication. (required)
• Proven ability to drive organization-wide transformations, adapt to evolving processes, and lead teams through change. (required)
• Comfortable challenging the status quo constructively and implementing best practices across teams and domains. (required)
• Previous hands-on technical background (ex-developer or QA), with strong understanding of software engineering principles and how systems work under the hood. (preferred)
• Experience in B2C product development, with the ability to focus teams on delivering end-user value rather than being process-driven. (preferred)
• Background in the iGaming or betting industry, with familiarity with regulatory constraints, product specifics, and delivery dynamics in this domain. (preferred)
• Strong leadership presence with the ability to motivate, challenge, and elevate managers and teams. (required)
• Excellent communication and negotiation skills; able to handle conflict professionally and constructively. (required)
• Data-driven decision-making, critical thinking, and high emotional intelligence. (required)
• Adaptability and resilience in fast-changing environments. (required)
• Proactive, solution-oriented mindset with a strong sense of ownership and accountability. (required)

• An exciting and challenging job in a fast-growing business groups, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance and more
• Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed
• Beautiful offices in Warsaw, Limassol, Yerevan work remotely or on-site with comfort and enjoy the opportunity to build a network of connections with professionals day by day
• Modern corporate equipment based on macOS or Windows and additional equipment are provided
• Paid vacations, sick leave, personal events days, days off
• Referral program enjoy cooperation with your colleagues and get the bonus
• Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences
• Rewards program for mentoring and coaching colleagues
• Free internal English courses
• In-house Travel Service
• Multiple internal activities: online platform for employees with quests, gamification, presents and news, RedCore clubs for movie / book / pets lovers, special office days dedicated to holidays
• Company events, team buildings

PIN-UP Global is an international holding company that develops technologies, B2B solutions and products for the iGaming industry. Headquartered in Warsaw, the group brings together businesses spanning product development, technology and marketing services for online gaming. It supports a portfolio of companies and brands operating across multiple markets. PIN-UP Global focuses on building advanced technology and products for the gambling sector.

Read more about Pin-Up Global →