Internal Community Manager

Pin-Up Global is seeking an Internal Community Manager to join its team. This role focuses on enhancing employee engagement and managing internal communication initiatives within a fast-growing business environment.

The successful candidate will be responsible for developing and maintaining internal platforms, conducting research to understand employee needs, and implementing engagement programmes. The role requires a balance of strategic planning and operational execution to foster a positive and connected company culture.

• Own and drive the development of the company's gamified employee platform as a key employee engagement tool, including defining the product strategy, prioritizing initiatives, and collaborating with engineering, design, and cross-functional stakeholders.
• Collect, analyze, and synthesize user feedback, conduct employee research, identify user needs, and implement improvements to enhance the overall user experience.
• Design and implement employee engagement, recognition, and development initiatives, including gamification mechanics, reward systems, challenges, and other engagement activities.
• Conduct employee research and pulse surveys, analyze user behavior, and provide data-driven recommendations for improving internal products and processes.
• Prepare analytics and reports on key engagement metrics and the effectiveness of engagement initiatives.
• Coordinate the production of video content for internal communications, including developing concepts and creative briefs, overseeing production, ensuring quality, and managing content releases.
• Generate and promote internal communication campaigns and initiatives aimed at increasing employee engagement and supporting corporate programs.
• Build and maintain effective cross-functional collaboration with teams and departments to successfully deliver strategic initiatives and projects.

• 2+ years of experience in Internal Communications, Employee Experience, Community Management, Engagement, Product Management, or related fields (required).
• Experience in developing and improving internal products, platforms, or employee-facing services (required).
• Strong understanding of the product management approach, including user research, hypothesis development, prioritization, metrics-driven decision-making, and continuous feedback analysis (required).
• Experience conducting employee surveys, interviews, user research, and analyzing insights to drive improvements (required).
• Proven experience designing and implementing employee engagement programs, gamification initiatives, recognition programs, or community-building activities (required).
• Experience managing cross-functional projects and collaborating effectively with multiple teams and stakeholders (required).
• Strong ability to structure information, prepare analytical reports, presentations, and actionable recommendations for decision-making (required).
• English proficiency at Intermediate+ level or higher (required).
• Understanding of modern internal video content formats such as onboarding videos, podcasts, interviews, and employee video projects (nice-to-have).
• Proactive, self-driven, and highly accountable, with a strong sense of ownership and responsibility for delivering results (required).
• Strong systems thinking, with the ability to balance strategic vision and long-term planning while maintaining attention to operational execution and detail (required).

• An exciting and challenging job in a fast-growing business group with the opportunity to be part of a multicultural team of top professionals.
• Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset.
• Beautiful offices in Warsaw, Limassol, Kyiv, Almaty, and Yerevan with the option to work remotely or on-site.
• Modern corporate equipment based on macOS or Windows and additional equipment provided.
• Paid vacations, sick leave, personal events days, and days off.
• Corporate health insurance program.
• Referral program.
• Educational programs including regular internal training sessions, compensation for external education, and attendance of specialized global conferences.
• Rewards program for mentoring and coaching colleagues.
• Free internal English courses.
• Yoga classes.
• In-house Travel Service.
• Multiple internal activities including an online platform for employees with quests, gamification, presents, news, and RedCore clubs for movie, book, and pet lovers.
• Corporate events and team buildings.

PIN-UP Global is an international holding company that develops technologies, B2B solutions and products for the iGaming industry. Headquartered in Warsaw, the group brings together businesses spanning product development, technology and marketing services for online gaming. It supports a portfolio of companies and brands operating across multiple markets. PIN-UP Global focuses on building advanced technology and products for the gambling sector.

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