Fraud & Risk Operator
We are looking for a meticulous and proactive individual to join our team as a Payout & Risk Operator. In this role, you will play a critical part in ensuring the financial security and integrity of our payment processes. By identifying and mitigating risks related to financial transactions, you will help maintain our world-class standards in regulatory compliance and fraud prevention. This is an outstanding opportunity to be part of a team that values innovation, collaboration, and excellence. At Aristocrat, we are dedicated to developing a diverse and inclusive work environment where every team member can thrive. This role is vital in protecting our company's operations and strengthening customer trust. If you are ambitious and have a sharp eye for detail, this role will empower you to successfully implement and shape strategies that greatly influence our business.
- Continually identify and assess conditions that may present risks to the business and consumers.
- Implement strategies to mitigate risks and ensure regulatory obligations are met.
- Monitor and review financial transactions to ensure accuracy and compliance with company policies.
- Identify and investigate suspicious activities or transactions to prevent and mitigate fraud.
- Analyze transaction patterns and user behaviors to detect potential risks and fraudulent activities.
- Process and verify customer cash outs, ensuring all transactions are accurate and detailed.
- Work with customer service and other departments to resolve payment issues and meet customer needs.
- Monitor and report on all processed documents; build activity and incident reports.
- Conduct compliance and risk assessments for online payouts.
- Document and communicate key risk factors affecting online payments.
- Research and verify all aspects of transactions for accuracy and legitimacy.
- Operate computer systems and related peripheral equipment.
- 1-2 years of experience in data entry, data analysis, or data processing (required).
- Demonstrated background in payments, risk management, or fraud prevention provides a competitive edge (preferred).
- Familiarity with fraud detection tools, payment processing systems, and customer service software is beneficial (preferred).
- Must be 21 years of age and High School Diploma or equivalent experience required (required).
- An Associate's degree preferred (preferred).
- Proficient with computer software and operating systems, such as Microsoft Office products (required).
- Experience using Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) applications is a plus (nice-to-have).
- Analytical and diligent (required).
- This position offers a comprehensive benefits package, including health, dental, and vision insurance, paid time off, and a 401(k) plan with employer matching.
Aristocrat Leisure Limited is an Australian gaming and technology company and one of the world's largest providers of gambling products. Listed on the Australian Securities Exchange and headquartered in Sydney, it designs and manufactures electronic gaming machines and casino-management systems, and runs sizeable online real-money gaming (Aristocrat Interactive) and mobile games (Pixel United) businesses. Founded in 1953, the group employs more than 7,000 people across over 20 locations worldwide. It is the largest gaming-machine manufacturer in Australia and among the biggest slot-machine makers globally.
