Operations & Logistics Jobs in iGaming
Explore Operations & Logistics jobs in the iGaming industry. Browse verified roles including Support Specialists, Operations Managers, Office Managers and Customer Service Agents at gaming brands.
Contact Centre Agent
The Customer Service Host provides world-class customer service by timeously responding to customer queries with excellence. They are responsible for customer relationship-building and the cross selling of products and services relevant to the customer.
Payments Associate
The Payments Associate manages customer and provider enquiries, processes withdrawals, and resolves payment escalations for Entain. The role focuses on monitoring transactions, reconciling failed payments, and handling chargeback disputes to ensure efficient payment operations.
Customer Support Specialist Danish
evoke is seeking a native Danish speaker fluent in English to provide exceptional customer support via phone, email, and chat. The role focuses on building customer trust, resolving enquiries, and contributing to a positive gaming experience within a structured training program.
Customer Service Host
DigiOutsource is looking for a Customer Service Host to provide world-class support via live chat, email, and telephone. The role involves resolving customer queries, managing relationships, and working in a fast-paced, multimedia contact centre environment in Cape Town.
Payroll Administrator
Aristocrat is seeking a Payroll Administrator to support the Americas Payroll Team. The role involves managing payroll processes, including garnishments, audits, and new hire set-ups, to ensure efficient operations.
Risk & Fraud Analyst
Bally's Interactive is seeking a Risk & Fraud Analyst to monitor player activity and prevent fraud across its gaming platforms. The role involves conducting due diligence, investigating suspicious behaviour, and ensuring regulatory compliance to maintain a secure player experience.
Customer Experience Advisor - Dutch
LeoVegas is seeking a Dutch-speaking Customer Experience Advisor to provide exceptional support via live chat, email, and phone. The role involves resolving customer inquiries and complaints while collaborating with internal teams to ensure a high-quality service experience.
Support Specialist | Traffic7
Traffic7 is seeking a Support Specialist to manage account and technical infrastructure for performance marketing operations. Responsibilities include managing accounts, apps, tracking tools, and infrastructure expenses to ensure stable operations.
Customer Support Team Leader
Super Technologies is seeking a Customer Support Team Leader in Greece to lead and mentor a team of support agents, driving high performance and improving service quality. The role involves managing daily operations, analysing metrics, and collaborating with departments to enhance customer experience.
Sports Data Operations Analyst – Recruitment & Training
Genius Sports is seeking a Sports Data Operations Analyst to manage the recruitment, onboarding, and training of statisticians. The role focuses on maintaining high data quality through performance monitoring, training resource development, and efficient hiring processes.
Director of Operations
Aristocrat is seeking a Director of Operations to advance and grow global iGaming operations. This role focuses on promoting operational maturity, leading the development of a scalable operating model, and ensuring seamless delivery management in a highly regulated environment.
Administrative Assistant | Trading Directorate
Digitain is seeking a motivated Administrative Assistant to support the Trading Directorate. The role involves managing schedules, handling documentation, and facilitating communication across various units to ensure efficient daily operations.
Customer Service Agent
Entain is seeking Customer Service Agents to support Sports Interaction by providing exceptional service via live chat, email, and phone. This hybrid role involves resolving customer queries and troubleshooting issues in a fast-paced sports betting and gaming environment.
Monitoring Team Specialist Junior
The Monitoring Team Specialist will monitor payment providers and channels, resolve processing issues, manage cash flow, and forecast payments. This role is for a detail-oriented professional with financial experience and strong analytical skills.
Head of Administration & Operations
Creedroomz is seeking a Head of Administration & Operations to work directly with the CEO. This role involves managing daily operations, procurement, and property projects, with a focus on proactive problem-solving and task completion.
Office Administrator
Sportradar seeks an Office Administrator in Munich to manage office administration, facilities, and health and safety. Responsibilities include vendor management, event coordination, and ensuring compliance with local regulations.
Sportsbook Escalation Specialist (EUR)
FDJ United is seeking a Sportsbook Escalation Specialist to manage complex betting escalations and support the in-house Sportsbook platform. The role requires strong sports betting knowledge, excellent communication skills, and the ability to work variable shifts in a dynamic environment.
Delivery Manager - Customer Operations
Genius Sports is seeking a Delivery Manager to oversee the end-to-end lifecycle of customer product implementations. This role acts as the primary operational lead, managing cross-functional teams to ensure successful project delivery, seasonal readiness, and ongoing service health.
Customer Service Host
DigiOutsource is looking for a Customer Service Host to manage customer interactions via phone, email, and live chat. The role focuses on resolving queries, building relationships, and providing high-quality support within a fast-paced, 24/7 contact centre environment.
Player Support Representative
Aristocrat is seeking a Player Support Representative to provide outstanding support to players, ensuring a remarkable gaming experience. This role involves troubleshooting technical issues and handling customer communications in a dynamic team environment.
Office Administrator
Sportradar is seeking an Office Administrator in Munich to manage daily office operations, facility services, and health and safety compliance. The role involves supporting HR processes, coordinating employee engagement activities, and ensuring the efficient administration of local office services.
Office Manager
CreedRoomz is seeking an Office Manager to oversee daily office operations and administrative staff. Responsibilities include managing supplies, facilities, and ensuring a productive work environment.
Head of Gaming Strategic Operations
Legend seeks a Head of Gaming Strategic Operations to translate leadership priorities into actionable plans and drive critical initiatives. This high-exposure role requires a strategic operator to work across the Gaming business and represent the Chief Gaming Officer.
Spanish Customer Operations Representative
888 is seeking a Spanish Customer Operations Representative to provide excellent customer assistance for the evoke brand. This role involves managing customer inquiries across multiple channels, ensuring first-time resolution, and applying regulatory processes. The position requires good English and Spanish language skills and involves rotating shifts.
Streaming Technical Support Analyst
Genius Sports is seeking a Streaming Technical Support Analyst in Tallinn to monitor live video feeds and troubleshoot technical issues. The role ensures high-quality stream delivery by collaborating with internal teams and partners to resolve incidents in real time.
Customer Support Agent (f/m/d)
Greentube is seeking a Customer Support Agent for its subsidiary Funstage to assist customers via email and live chat across online gaming platforms. The role involves resolving queries and issues while working a rotating shift schedule in a 365-day operation.
Office Coordinator
Evolution is seeking an Office Coordinator in Sofia to manage daily facility operations, administrative tasks, and office maintenance. The role ensures a smooth working environment by overseeing supplies, security access, and vendor relations within a dynamic international team.
Payment Service Manager
Flutter International is looking for a Payment Service Manager in Tbilisi to oversee payment operations and project execution. The role involves managing vendor relationships, resolving operational issues, and driving continuous improvements to the end-to-end payment journey.
Casino Manager Denmark VBET
SoftConstruct is seeking a Casino Manager to lead and grow its casino product in the Danish market. The role involves owning the local strategy, optimising game portfolios, and ensuring full regulatory compliance to drive commercial success.
Network Development Coordination Officer
FDJ United is seeking a Network Development Coordination Officer for a 12-month contract to manage network action plans. This role involves analysing performance, informing decisions, and coordinating between field, head office, and technical teams to shape the future of the FDJ network.
Office Manager
Boosta is seeking an Office Manager to ensure the smooth day-to-day operation of the office and create a comfortable working environment. The role involves coordinating processes, managing suppliers, overseeing procurement, and supporting internal operations to maintain an efficient and welcoming workplace.
Office Manager & Executive Assistant (m/f/d)
Sportradar is seeking a part-time Office Manager & Executive Assistant for its Vienna office to cover maternity leave. The role focuses on ensuring smooth office operations, supporting executive management, and enhancing the employee experience through event coordination and facility management.
Game Operations Team Lead
Genius Sports is seeking a Team Lead to manage a team of Game Operations Specialists in Sofia. The role focuses on driving operational excellence, supporting team development, and ensuring high-quality data delivery across global football and basketball leagues.
Workforce Planning Executive
BV Group is seeking a Workforce Planning Executive to manage scheduling, forecasting, and real-time monitoring for global customer support teams. The role ensures optimal staffing levels and service efficiency across multiple channels and time zones in a fast-paced environment.
Safer Gambling Operations Manager
BV Group is seeking a Safer Gambling Operations Manager to lead their operational team. The role focuses on managing team performance, overseeing complex case escalations, and ensuring consistent adherence to player protection standards and regulatory requirements.
Purchasing Specialist
Evolution is seeking a Purchasing Specialist to manage the full lifecycle of IT equipment, from procurement to retirement. The role involves coordinating with suppliers, maintaining inventory accuracy, and ensuring all purchases align with budgetary requirements.
Office Coordinator (part-time)
Evolution is seeking a part-time Office Coordinator to manage reception duties, administrative records, and office supplies. The role involves supporting daily operations, coordinating visitor access, and ensuring compliance with company policies in a fast-paced environment.
InPlay Analyst (Football)
Genius Sports is seeking a part-time InPlay Analyst in Tallinn to monitor live football matches and collect real-time data. The role requires high concentration and sports knowledge to ensure accurate, high-quality data delivery for global customers.
Office Assistant
Genius Sports is seeking an Office Assistant in London to manage front desk operations and support daily office functions. The role focuses on maintaining a welcoming environment, coordinating facilities, and assisting with employee engagement and onboarding.
Multi Site Manager
BoyleSports is seeking a Multi Site Manager for the Reddish/Edgeley area to lead teams and drive service excellence. The role requires a dynamic leader to manage multiple locations, identify business opportunities, and ensure high operational standards in a fast-paced environment.
Operations Specialist
Pin-Up Global is looking for an Operations Specialist to manage the end-to-end fulfillment of the Merch Shop. The role focuses on processing orders, supporting internal users, and improving operational workflows to ensure high service quality in a fast-paced environment.
Customer Service Advisor
Bet365 is seeking a Customer Service Advisor for its Denver hub to provide exceptional support to customers. This full-time role involves resolving inquiries via chat, phone, and email while adhering to industry regulations and promoting responsible gambling.
Junior Night-Time Trader
Playtech Managed Services seeks a Junior Night-Time Trader to manage in-play trading and monitor sports events. Responsibilities include compiling markets, setting limits, and analysing live data during night shifts.
Sports Trader (UK Focused)
Kambi is looking for a UK-Focused Sports Trader to join its Event Quality Monitoring team in Bucharest. The role involves real-time odds adjustment, event monitoring, and risk management for UK sports to ensure operational excellence and market efficiency.
Director, Procurement (MKT & Corp Services)
DraftKings is seeking a Director of Procurement to lead strategy for Marketing and Corporate Services. The role involves managing complex supplier ecosystems, leading high-value negotiations, and partnering with senior leadership to drive cost management and operational efficiency.
Director, Procurement (Technology & Product)
DraftKings is seeking a Director of Procurement to lead technology and product sourcing strategies. The role involves managing complex negotiations, supplier ecosystems, and cross-functional partnerships to drive innovation, scalability, and value across the enterprise.
Setup Manager Junior
SOFTSWISS is seeking a Setup Manager – Junior to manage client integrations and technical onboarding for its Game Aggregator platform. The role focuses on coordinating between clients and internal teams to ensure efficient setup and operational stability.
Responsible Gambling Customer Care Specialist
Super Group Africa is looking for a Responsible Gambling Customer Care Specialist to ensure player safety and business integrity. The role involves managing compliance-related communications, conducting account reviews, and performing necessary interventions to support responsible gambling practices. This position is ideal for a detail-oriented professional looking to make a significant impact in the online gaming industry.
Esports Supervisor Team Lead
Betby is looking for an Esports Supervisor Team Lead to oversee 24/7 operational quality and lead a dedicated supervisor team. The role involves managing shift planning, establishing operational standards, and acting as the primary escalation point for esports betting issues. The successful candidate will drive process improvements and coordinate across departments to ensure the smooth delivery of esports products.
Service Delivery Manager Senior
SOFTSWISS is seeking a Senior Service Manager to oversee the stability and reliability of its production services. The role involves leading IT Service Management processes, coordinating cross-functional teams during incidents, and driving continuous service improvements. This position is ideal for a proactive professional looking to mature service management practices within a high-availability environment.
Internal Engagement Manager
The Internal Engagement Manager will own and develop the corporate merchandise and gifting strategy. This role involves managing initiatives from strategy to execution, including analysis of needs, design of collections, and integration into employee programmes. The manager will also oversee inventory, supplier performance, and analyse metrics for continuous optimisation.
Customer Support Representative
Growe is looking for a Customer Support Representative to provide high-quality customer support via live chat and email. The role focuses on assisting customers with account verification, deposits, withdrawals, and platform navigation. It requires adaptability in a fast-changing iGaming environment and maintaining strong service quality. The position involves 12-hour shifts, including night shifts.
Personal Assistant to CEO
Sportradar is seeking a highly experienced Executive Assistant to the CEO to act as a trusted partner and extension of the Executive Office. This high-impact role involves managing strategic, operational, financial, governance, and personal matters in a complex international setting. The individual will be a key liaison between the CEO and various stakeholders, ensuring smooth execution of business priorities. The position is based in St. Gallen, Switzerland.
Head of B2B Support and Operations
SOFTSWISS is seeking a Head of B2B Support & Operations to lead key functions within their Game Aggregator team. This role focuses on driving operational excellence, scaling operations, and enhancing customer experience through process optimisation and AI adoption. The position requires strong leadership to develop teams and align operational execution with business strategy.
Procurement Analyst
The Procurement Analyst role ensures the efficient acquisition of goods and services through effective supplier engagement and compliance with procurement policies. This position manages Manila sourcing initiatives, oversees procurement transactions, and collaborates with internal stakeholders. The role is ideal for individuals with experience in procurement or contract management seeking to improve business processes.
Back Office Analyst
As a Back Office Analyst, you will play a key role in minimising risk exposure by verifying the identity of new customers and ensuring compliance with regulatory requirements. You will also help protect the business against fraudulent activities, identifying and preventing the use of financial systems for illegal or suspicious transactions. A good level of English and flexibility to work rotating shifts are required.
Team Lead Operations & Engagement
The Team Lead Operations & Engagement will define and execute the Employee Experience strategy, leading and developing the Employee Experience team. This role owns the Employee Experience product portfolio, driving the evolution of specialist platforms and internal engagement initiatives. The position also optimises cross-functional operational processes and establishes scalable ways of working.
Operations Manager, LAOLA1 Austria
Sportradar is seeking an Operations Manager for LAOLA1 Austria to manage CRM systems, optimise business processes, and oversee reporting. The role acts as a central interface between sales, finance, and operations to ensure data quality and operational efficiency. It is a key position for someone who enjoys analytical work and cross-departmental collaboration in a dynamic sports media environment.
Customer Support Specialist
ComeOn Group is seeking a Customer Experience Specialist to provide high-quality support to players across various international markets. The role involves resolving complex queries, verifying player accounts, and collaborating with technical teams to improve service efficiency. This position offers a hybrid working environment in Malta with opportunities for professional development through the ComeOn Academy.
Quality Control Specialist
FeedConstruct is seeking a Quality Control Specialist for a full-time, night-shift position in Yerevan, Armenia. The role focuses on ensuring the quality and accuracy of live game data and events. Responsibilities include monitoring, identifying issues, providing feedback, and collaborating with various teams to resolve discrepancies. The ideal candidate will have a Bachelor's degree, at least one year of relevant experience, and strong analytical and communication skills.
MTO Service Support Representative
The Service Support Representative is responsible for managing Material Transfer Orders and supporting the operational integrity of gaming systems. This role involves coordinating with stakeholders, providing high-quality customer support, and ensuring compliance with regulatory standards. It is an ideal position for a detail-oriented professional with experience in customer service and inventory management.
Junior Settlement Specialist
The Junior Settlement Specialist is responsible for calculating, recording, and verifying sports event and market results for pre-match and live betting lines. This role operates across online resources, handles technical feed issues, resolves data errors, and coordinates with internal departments on non-standard match cases. The specialist will play a key role in maintaining a seamless betting experience while working closely with Trading, Antifraud, and Support teams.
Backoffice Agent
The Back office Agent is responsible for supporting back office functions and providing excellent customer experience. This role involves handling customer inquiries, monitoring operational queues, and managing Responsible Gaming cases to ensure a safe and compliant gaming environment. The agent will collaborate with internal departments to resolve issues and adhere to company policies and regulations.
Problem Manager
Digitain is seeking a Problem Manager to drive continuous improvement and best practices across the organisation. The role involves analysing incident trends, coordinating cross-functional teams for root-cause diagnosis, and facilitating long-term resolutions. The successful candidate will act as a bridge between business goals and technical operations to ensure efficient problem management.
Senior Procurement Analyst, Operations
DraftKings is seeking a Senior Procurement Analyst to support its Procurement Operations team. This role focuses on delivering essential processes, systems, and data to ensure effective procurement across the organisation. The analyst will collaborate with stakeholders to manage requests, maintain data accuracy, and develop insights into procurement performance, driving efficiency and a consistent stakeholder experience.
Engineering Purchasing Specialist
The Engineering Purchasing Specialist is responsible for managing the lifecycle of IT equipment, from sourcing and purchasing to deployment and retirement. This role involves handling daily procurement tasks, managing vendor relationships, and ensuring timely delivery and quality of goods. The specialist will work within a budget, monitor stock levels, and manage inventory data. Strong organisational and communication skills are essential for this position.
Office Coordinator
Evolution is seeking an Office Coordinator to oversee reception duties, administrative record-keeping, and office facility management. The role requires a highly organised individual to handle visitor management, correspondence, and meeting support while ensuring compliance with company policies. This position offers the opportunity to work in a dynamic international environment with potential for professional growth.
Talent Systems Analyst
The Talent Systems Analyst connects Talent Department business needs with the systems that support them, including HRIS, ATS, LMS, BI, and workflow automation tools. This role involves gathering requirements, translating them into system specifications, and owning configuration standards and data architecture. The analyst will also lead technical execution of system rollouts and partner with cross-functional teams.
Live Quality Supervisor
SoftConstruct is looking for a Live Quality Supervisor to manage live gaming operations and ensure high performance across all shifts. The role involves monitoring dealer activity, maintaining equipment standards, and resolving technical or operational issues in real-time. This position is ideal for a detail-oriented leader who can thrive in a fast-paced environment and support employee development.
Operations Manager
The Operations Manager will be responsible for the day-to-day operations of a stablecoin business, ensuring operational discipline, accurate reconciliation, and clean partner onboarding. This role involves establishing processes and controls from scratch and scaling the function as the business grows. The manager will coordinate across various departments and external partners to ensure efficient and reliable business operations.
Customer Care Support
Flutter International is seeking a Customer Care Support professional to join their team in Tirana, Albania. The role involves managing customer interactions via phone, chat, and email to ensure high-quality service and effective problem resolution. The position offers a dynamic, collaborative environment with dedicated professional development and a comprehensive benefits package.
Manager Banking Operations
The Manager Banking Operations role involves leading a shift-based team of approximately 30 members in the online gaming sector. Key responsibilities include overseeing daily operations, ensuring accurate payment processing and reconciliation, and managing performance metrics. The position requires building and developing the team, managing schedules, and collaborating with various departments to support new launches. This is a hands-on leadership role focused on operational excellence and continuous improvement.
Customer Experience Advisor - Danish
LeoVegas is seeking a Danish-speaking Customer Experience Advisor to provide exceptional support via live chat, email, and phone. The role involves resolving customer inquiries, managing complaints with empathy, and collaborating with cross-functional teams. This position is based in Sliema, Malta, and offers a dynamic environment for individuals passionate about customer service.
Incident Manager
This role is for a responsible, proactive, and detail-oriented professional to ensure the investigation, resolution, prevention, and communication of incidents. The Incident Manager will act as the primary point of contact for Incident Management Specialists, ensuring incidents are monitored and resolved within defined timelines and SLAs. The position requires excellent communication and analytical skills to collaborate effectively across technical, operations, and product teams.
Trading Operations Specialist
The company is seeking a Prematch Trading Ops Specialist to manage and maintain the accuracy of its sportsbook offerings. The role involves settling markets, validating event data, and collaborating with internal teams to resolve fixture-related issues. It is a key position for someone with strong analytical skills and a passion for sports betting operations.
Customer Support Representative – Greek Speaker
The Customer Support Representative will interact with customers and assist them with their inquiries, representing the company with a vibrant and responsible character. Responsibilities include effective communication in the customer's designated language, providing an outstanding client experience, and resolving issues promptly. The role requires fluency in English and native Greek, with proficiency in computer use and touch typing.
Customer Service Representative
SkillOnNet is seeking a Customer Service Representative to manage client inquiries via webchat, email, and phone. The role involves resolving product and service issues while maintaining a high standard of quality and promoting a safer gaming philosophy. This position is ideal for candidates with strong communication skills who are capable of working in shifts.
Customer Support Representative – English Speaker
SkillOnNet is seeking a Customer Support Representative to assist clients with inquiries via webchat, email, and phone. The role involves resolving service issues, promoting safer gaming, and maintaining high quality standards in a shift-based environment. This position offers the opportunity to work in a professional iGaming organisation with comprehensive in-house training provided.
Customer Support Representative - VIP
SkillOnNet is seeking a Customer Support Representative to handle customer inquiries and resolve issues professionally. The role requires strong communication skills, the ability to work under pressure, and schedule flexibility for rotating shifts. The selected candidate will represent the company, ensuring an exceptional user experience in a dynamic environment.
Customer Support Representative – Portuguese Speaker Argentina
SkillOnNet is seeking a Customer Support Representative to assist Portuguese-speaking clients with their inquiries. The role involves managing customer communication across various channels while maintaining high quality and accuracy standards. This position offers the opportunity to work in a dynamic iGaming environment with comprehensive in-house training provided.
Customer Service Agent for Spain
Skill On Net S.A.U is seeking a Customer Service Agent to join their team in Melilla, Spain, to support a new casino brand. The role involves managing customer inquiries across multiple channels, resolving service issues, and ensuring high levels of customer satisfaction. This position offers the opportunity to work in a dynamic iGaming environment with potential for internal career growth.
Customer Support Representative – Portuguese Speaker
SkillOnNet is seeking a Customer Support Representative to assist Portuguese-speaking clients with their inquiries via webchat, email, and phone. The role involves resolving product issues, promoting safer gaming, and maintaining high standards of service quality. This position offers the opportunity to work in a vibrant, multinational environment with comprehensive in-house training provided.
Customer Support Representative – Swedish Speaker
SkillOnNet is seeking a Swedish-speaking Customer Support Representative to join their team in Limassol, Cyprus. The role involves managing customer inquiries via chat, email, and phone while maintaining high service standards and promoting safer gaming. This position is ideal for candidates with strong communication skills who are looking to develop their career within a major iGaming organisation.
Customer Support Representative – English Speaker Argentina
SkillOnNet is seeking a Customer Support Representative to assist clients with inquiries via webchat, email, and phone. The role involves resolving product issues, promoting safe gaming, and maintaining high service standards. This position is ideal for candidates with strong communication skills who are looking to work in a dynamic, shift-based environment.
Customer Support Representative – Swedish Speaker
SkillOnNet is seeking a Swedish-speaking Customer Support Representative to assist players with inquiries via chat, email, and phone. The role involves resolving service issues, promoting safer gaming, and maintaining high quality standards. This position offers the opportunity to work in a dynamic iGaming environment with comprehensive in-house training provided.
Customer Support Representative – French Speaker
The Customer Support Representative will interact with customers and assist them with their inquiries. This role requires representing the company with a vibrant and responsible character, and the capacity to work in shifts. Responsibilities include effective communication, providing outstanding client experiences, and resolving issues promptly.
Customer Support Representative
SkillOnNet is seeking a Customer Support Representative for their team in Melilla, Spain. This role involves interacting with customers, assisting with their queries, and resolving issues to ensure an exceptional customer experience. The ideal candidate will be dynamic, responsible, and capable of working in shifts, with strong communication skills and attention to detail.
Back Office Agent
SkillOnNet is seeking a Back Office Agent to join their Payments, Operations, and Risk team in Buenos Aires. The role focuses on minimising risk by verifying customer identities, monitoring financial transactions, and ensuring compliance with AML and KYC regulations. The successful candidate will be responsible for investigating suspicious activity and supporting the cashier function to maintain secure operations.
Customer Support Representative – German Speaker
As a Customer Support Representative, you will interact with customers and assist them with their inquiries. You would be representing the company, thus you must possess a vibrant and responsible character, as well as the capacity to work in shifts. The role requires English fluency and native-level German. Proven customer service experience is welcomed but not mandatory.
Back Office Analyst
As a Back Office Analyst, you will play a key role in minimising risk exposure by verifying customer identities and ensuring compliance with regulatory requirements. You will help protect the business from fraudulent activity by identifying and preventing the use of financial systems for illegal or suspicious transactions. The role involves monitoring financial transactions, performing account reviews, and maintaining adherence to AML and KYC procedures.
Customer Support Representative – Danish Speaker
SkillOnNet is seeking a Danish-speaking Customer Support Representative to join their team in Limassol. The role involves assisting customers with their inquiries via Webchat, Email, and Phone, ensuring a high standard of service and accuracy. This position offers comprehensive in-house training and opportunities for professional advancement within the iGaming industry.
Operations Manager
The company is seeking an Operations Manager to drive operational excellence across its multi-brand iGaming portfolio. The role focuses on managing the full product operations lifecycle, including task prioritisation, delivery, and process control. The position requires a candidate capable of coordinating cross-functional teams to ensure efficient product support and execution.
Game Operations Specialist
Aristocrat is seeking a Game Operations Specialist to ensure flawless and punctual delivery of game content. This role involves coordinating game releases, managing configurations, and supporting market onboarding. The specialist will also monitor live operations and identify workflow improvements. The position requires strong organisational skills and the ability to work effectively in a fast-paced environment.
Risk Desk Manager
Playtech is seeking a Risk Desk Manager to lead its Risk Operations in São Paulo, Brazil. This on-site role requires strong decision-making and strategic thinking skills to ensure high service standards and operational efficiency. The manager will be the primary representative for risk operations in Brazil, building stakeholder relationships and driving continuous improvement. Key responsibilities include overseeing risk controls, managing escalations, and supporting business growth through data-driven solutions and talent development.
Prediction Markets Operations Manager (Night Shift)
SoftConstruct is looking for a Prediction Markets Operations Manager to work the night shift and oversee the creation and management of engaging prediction markets. The role involves drafting market rules, monitoring global trends, and collaborating with internal teams to ensure fair and timely outcomes. This position is ideal for someone with a strong interest in pop culture and technology who thrives in a fast-paced, data-driven environment.
Customer Care Agent
Flutter International is seeking a Customer Care Agent in Tirana to provide high-quality support to users via phone, chat, and email. The role involves resolving customer queries, identifying needs, and building positive relationships through professional communication. This position offers a dynamic work environment with structured training and opportunities for professional development.
Contracts Operation Specialist
The company is seeking a detail-oriented Contract Operations Specialist to manage and optimise contract signing workflows using Jira. This role focuses on enhancing stakeholder communication, ensuring accuracy and compliance in documentation, and tracking access to sensitive contracts. The specialist will also be responsible for archiving all finalised contracts and providing training on the process.
Technical Support Specialist
A Technical Support Specialist is sought to manage and maintain studio equipment for live casino operations in Madrid. The role involves installing hardware, monitoring technical systems, and ensuring the smooth operation of audio and visual setups. This is a full-time, on-site position suitable for candidates with a technical background who are looking to grow within a fast-paced environment.
Audit Manager
The company is seeking an experienced Audit Manager to lead internal audit operations and risk management initiatives. The role involves developing risk-based audit plans, mentoring the audit team, and collaborating with executives to improve internal controls. This position is ideal for a professional with over eight years of management experience looking to drive continuous improvement and regulatory compliance.
Personal Assistant to Chief Product Officer
A highly organised and discreet Personal Assistant is sought to support the Chief Product Officer in a fast-paced B2B iGaming environment. The role involves managing the CPO's schedule, coordinating meetings and travel, and providing high-level translation between Armenian and English. This position requires excellent communication, professionalism, and the ability to handle confidential information with integrity.
Incident Management Specialist
The Incident Management Specialist role focuses on restoring normal IT service operations quickly and mitigating business impact. Responsibilities include managing incident tickets, coordinating with global partners, and preparing reports. The position requires strong communication skills in Armenian, English, and Russian, and the ability to work shifts.
Lighting Specialist
The Lighting Specialist will lead daily lighting operations across multiple studio environments and supervise Lighting Technicians. This role ensures high-quality execution of setups, operational efficiency, and proper control of lighting equipment and inventory. The ideal candidate is technically skilled, motivated, and passionate about lighting in audiovisual, film, and television.
Game Release Coordinator
ARRISE is looking for a Game Release Coordinator to manage its bespoke slots portfolio and ensure successful game releases. This role involves leading cross-functional teams, acting as the main point of contact for stakeholders, and implementing process improvements. The coordinator will also track project risks and monitor market trends to ensure strategic positioning of new releases.
Studio Production Coordinator
The Studio Production Coordinator will play a key role in leading studio production, ensuring projects are delivered on time and within scope. This role involves resource management, coordinating suppliers and contractors, overseeing installation processes, and maintaining compliance with Health and Safety regulations. The coordinator will handle reporting, maintain studio facilities, support studio operations, and collaborate with Project Managers on launch timelines. Travel may be required to supervise international studio construction and execution.
Junior Procurement Officer
ARRISE is looking for a Junior Procurement Officer to join their team in Sao Paulo, Brazil. This role supports the end-to-end procurement lifecycle, including sourcing, negotiations, and contract finalisation. The ideal candidate will have 1-2 years of experience in procurement or a related field and strong communication and organisational skills. This is an opportunity to grow within a fast-moving international company.
Gaming Equipment Admin Team Lead
The company is seeking a Gaming Equipment Administration Team Leader to manage and oversee gaming equipment operations. This role involves inventory management, equipment analysis, process standardization, and team supervision. The ideal candidate will have strong organizational skills, technical expertise, and the ability to work in a fast-paced environment, collaborating with multiple departments to enhance operational efficiency.
Procurement Officer
ARRISE is seeking an experienced Procurement Officer to manage the full procurement lifecycle, from sourcing to contract implementation. The role requires strong organisational and negotiation skills to collaborate with internal departments and external suppliers. Based in Belgrade, this position offers a competitive salary, private health insurance, and opportunities for career advancement within the iGaming industry.
Training Manager
The company is seeking a Training Manager to oversee product training and development. This role involves managing training staff, implementing processes, and ensuring compliance. The Training Manager will collaborate with other departments and lead a team to meet departmental objectives and KPIs.
Team Leader Surveillance Controller
The Team Leader Surveillance will monitor and analyse physical and online gaming environments, ensuring compliance with security protocols and industry standards. The role involves creating reports, maintaining logs, and promptly reporting suspicious activities while collaborating with QA teams to enhance system reliability. This position demands strong analytical skills, technical proficiency, and the ability to operate effectively in a fast-paced, 24/7 environment.
Procurement Specialist
The company is seeking a Procurement Specialist to oversee the end-to-end procurement process, including vendor management, contract negotiation, and budget control. The role requires a professional who can collaborate across departments to ensure efficient purchasing and compliance with company standards. This position offers the opportunity to work in a fast-moving international environment with significant growth potential.
Customer Support Team Leader (Argentina)
Call Power is seeking a Customer Support Team Leader to manage and oversee regional customer support operations. This role involves leading supervisors and their teams, defining and executing support strategies, and monitoring performance across all channels. The position requires strong analytical skills to identify improvement opportunities and collaboration with various departments to enhance customer experience. The Team Leader will also handle escalations and lead regional projects for operational scalability.
Purchasing Coordinator
Evolution is looking for a Purchasing Coordinator to join its international Procurement team in Medellin, Colombia. This role involves managing the purchase of equipment and services for internal customers, maintaining procurement data, and processing requisitions and purchase orders. The coordinator will also track orders, manage supplier communication, and assist with warranty claims. This is a full-time, on-site position requiring administrative experience and strong organisational skills.
Purchasing Coordinator
Evolution is looking for a Purchasing Coordinator to manage procurement operations at its new studio in Moreno, Argentina. The role involves processing purchase requisitions, managing supplier relationships, and ensuring the timely delivery of equipment and services. This position is a full-time, on-site role that requires strong administrative skills and experience with ERP systems.
Customer Support Trainer
LeoVegas is seeking a Customer Support Trainer to lead the onboarding and professional development of support staff. The role involves creating training materials, delivering workshops, and collaborating with management to ensure high service standards. This position is essential for integrating new hires and maintaining the quality of customer interactions across the company.
Games Delivery Manager
LeoVegas is seeking a Games Delivery Manager to lead a team of five in their Malta office. This role is responsible for the end-to-end game delivery lifecycle across multiple international markets, ensuring timely and compliant game releases. The ideal candidate is a people leader with experience in iGaming, regulated markets, and team management.
Live Casino Operations Manager
The Live Casino Operations Manager will be the operational heartbeat of the Live Casino vertical, overseeing product delivery and daily operations. This role bridges central strategy with suppliers and regional clusters, ensuring operational stability and leading a team of Live Casino Coordinators. The position involves hands-on collaboration with joint-venture partners and leading expansion projects.
Process Improvement Specialist
LeoVegas is seeking a Process Improvement Specialist to join its team in Malta. This role focuses on identifying operational bottlenecks and redesigning workflows for AI and intelligent automation integration. The specialist will bridge the gap between business departments and technical teams, building business cases for change and driving future-proof workflow design. It's a highly autonomous position offering the chance to influence global business operations.
Customer Experience Advisor - German
LeoVegas is seeking enthusiastic individuals to become Customer Experience Advisors, providing exceptional service to customers via email and live chat. This role involves clear communication, problem resolution, and professional handling of complaints. The advisor will collaborate with internal teams and requires fluency in German and English.
EPM Coordinator
SoftConstruct is seeking an EPM Coordinator to manage the lifecycle of company SIM cards and coordinate daily tasks within the Corporate IT Department. The role involves liaising with mobile service providers, maintaining accurate records, and ensuring tasks are completed within deadlines. This position requires strong organisational and communication skills, with a proactive and service-oriented approach.
Customer Success Team Lead
The client Call Power is seeking a Customer Success Team Lead to manage and develop a team of specialists focused on customer service processes and quality. This role involves overseeing multiple projects, optimising existing processes, and ensuring high standards of quality control. The ideal candidate will have proven experience in a leadership role within customer support or iGaming, with strong analytical and problem-solving skills.
Front End Digital Customer Care Operator
Lottomatica Group is seeking a Front End Digital Customer Care Operator to manage first-level support for their gaming platforms. The role involves handling inbound customer queries, managing account statuses, and supporting responsible gaming initiatives. This fixed-term position offers a hybrid working environment and opportunities for professional development within a leading European gaming company.
Purchasing Officer
Pinnacle is seeking a Purchasing Officer to manage day-to-day procurement activities, including software subscriptions, IT services, and general office requirements. The role involves overseeing the full purchasing lifecycle, from sourcing and order processing to contract management and supplier coordination. The successful candidate will support the Purchasing Manager in driving cost savings and maintaining accurate procurement records within a dynamic environment.
Customer Care Representative
The Customer Care Representative role is for individuals who can provide professional customer service and offer both retail and digital support. This position requires the use of various tools and working within a central department. The ideal candidate will be fully bilingual in Dutch and French, able to solve problems, and work well under pressure.
Corporate Travel Specialist
SoftConstruct is seeking a Corporate Travel Specialist to manage travel logistics, vendor negotiations, and team oversight. The role involves enforcing travel policies, controlling budgets, and resolving travel-related emergencies. The ideal candidate will possess strong negotiation skills and the ability to manage multiple tasks in a fast-paced environment.
Customer Support Trainee
Junior IT Procurement Specialist
GR8 Tech is seeking a Junior IT Procurement Specialist to ensure business continuity by procuring essential IT goods, licenses, and services. The role involves managing the full procurement lifecycle with a focus on cost-effectiveness and efficiency, including vendor negotiation and asset management. This position is ideal for a detail-oriented individual with strong organisational skills.
Backoffice Agent (French Speaker)
The Backoffice Agent is responsible for supporting back office functions and providing excellent customer experience. This role involves handling customer inquiries, managing Responsible Gaming cases, and collaborating with internal departments to ensure compliance and a safe gaming environment. The position requires strong attention to detail, excellent communication skills, and an AI-first mindset.
BPO Operations Specialist (Swedish Speaker)
Kaizen Gaming is seeking a BPO Operations Specialist with Swedish language proficiency to support back-office functions and ensure an exceptional customer experience. The role involves managing daily metrics, performance reporting, and providing strategic support to BPOs. This position requires strong analytical skills, excellent communication, and a customer-first mindset, with occasional travel required.
Backoffice Agent (Bulgarian Speaker)
The Backoffice Agent is responsible for supporting back office functions and providing excellent customer experience. This role involves handling customer inquiries, monitoring operational queues, and managing Responsible Gaming cases. The agent will collaborate with internal departments to ensure compliance with guidelines and regulations, creating a safe gaming environment.
Quality Control Analyst (Swedish Speaker)
Kaizen Gaming is seeking a Quality Control Analyst with native Swedish language skills to join their Customer Operations team in Athens, Greece. The role involves monitoring and evaluating customer service interactions, analysing CSAT cases, and providing feedback to improve service quality. The analyst will also contribute to reporting, material creation, and process improvement initiatives, while demonstrating an AI-first mindset.
Customer Support
Customer Service Agent - Multiple Shifts
Aristocrat Interactive is seeking a full-time Customer Service Agent to join their team. The role focuses on providing outstanding service and ensuring a positive player experience within the gaming industry. Responsibilities include troubleshooting technical issues, managing communications, and meeting performance targets in a fast-paced environment.
Infrastructure Regulations Support Project Manager
Playtech is seeking a temporary Regulations Support Project Manager to lead and coordinate regulatory projects within its infrastructure unit. The role involves interpreting audit controls, gathering evidence, and acting as the primary contact for technical audits. This position requires strong communication and analytical skills to ensure smooth information flow and compliance with regulations.
Transformation Manager
Genius Sports is seeking a Transformation Manager to lead strategic operational improvements through AI and automation. The successful candidate will collaborate with cross-functional teams to enhance workflows, build business cases, and drive measurable efficiency. This role is pivotal in fostering a culture of continuous improvement and delivering high-impact transformation initiatives.
Sportsbook Operations Administrator
The Sportsbook Operations Administrator is responsible for operational tasks including event creation, resulting, and product support. This role involves monitoring automated systems, resolving queries, and ensuring data accuracy. It is suited for a detail-oriented individual with a strong interest in sports and esports, capable of working in a fast-paced, shift-based environment.
Office Administrator
Games Global is seeking a highly organised and professional Office Administrator to join their team in Durban, South Africa. This dual-function role combines reception and facilities administration responsibilities to ensure a seamless front-of-house experience and efficient office operations. The position is a 12-month fixed-term contract.
Customer Service Agent
The Customer Service Agent role in Yerevan, Armenia, focuses on handling customer inquiries through various digital channels. Responsibilities include providing information on services, accurately registering issues, and maintaining data confidentiality. The position requires fluency in Armenian and good knowledge of Russian, with English being a plus. Excellent communication, multitasking, and adaptability are key attributes for this role.
Customer Support Shift Manager
An experienced Customer Support professional is sought for a leadership role in the iGaming industry. The Customer Support Shift Manager will ensure smooth operational performance, lead a team of agents, manage live chat queues, and handle complex escalations. This role is based in Bucharest, Romania, and requires a full-time, on-site commitment.
Continent Manager / LATAM
FeedConstruct is seeking a Continent Manager to lead data collection and scouting operations across Latin America. This role involves building and managing regional networks, ensuring data accuracy and integrity, and collaborating with various teams to achieve business objectives. The position requires strong leadership, operational skills, and knowledge of LATAM sports markets.
International Advisor
FeedConstruct is seeking an International Advisor to optimise live scouting operations. This role focuses on refining organisational structures, evaluating data logging processes, and establishing business continuity plans. The advisor will also be responsible for talent sourcing, performance evaluation frameworks, and designing compensation strategies to ensure data quality and operational efficiency.
Production Operator Part Time
Sportradar is hiring a part-time Production Operator to monitor and support live sports data collection. The role involves assisting global scouts, ensuring data accuracy, and managing pre-match information for major sports leagues. This position is ideal for sports enthusiasts who can work in a fast-paced, remote environment.
Office Coordinator
The Office Coordinator role involves managing front of house operations, including reception services, visitor access, and internal communications. This position is also responsible for office supply inventory, vendor relationships, and facilities maintenance to ensure a smooth daily office environment. Key duties include overseeing administrative workflows, supporting event logistics, and contributing to policy compliance. This role requires a detail-oriented individual with excellent communication skills and a high sense of responsibility. The ability to multitask and work independently or as part of a team is essential. A minimum of one year of experience in management, customer service, or administration is required.
Customer Support Specialist
EveryMatrix is seeking a Customer Support Specialist to manage client payment queries and monitor platform performance within their Platform Division. The role involves resolving technical incidents, configuring payment methods, and acting as a key liaison between clients and internal departments. This position operates on an innovative shift pattern and offers a hybrid working environment after an initial training period.
Site Manager
The Site Manager at PlayTech is responsible for overseeing studio operations, driving business growth, and ensuring full compliance with New Jersey gaming regulations. This role involves leading multi-level teams, managing budgets, and representing the studio in executive and regulatory forums. It is a high-level leadership position that requires extensive experience in managing large workforces and a commitment to operational excellence.
Customer Support Specialist (Foreign Languages)
The company is seeking a Customer Support Specialist to assist customers by addressing inquiries, concerns, or issues. This role requires working in a fast-paced, dynamic environment with rotating shifts. A passion for customers, sport, and betting is essential for success in this demanding and exciting position.
Monitoring Specialist
FeedConstruct is seeking a Monitoring Specialist to monitor sports matches in real time and ensure data accuracy. The role requires solving workflow issues, communicating with partners, and staying updated on sports and technology. A Bachelor's degree and good sports knowledge are essential.
Customer Experience Specialist
ComeOn Group is seeking a Customer Experience Specialist in St. Julian's, Malta, to bridge frontline support and technical teams. This hybrid role focuses on resolving complex customer issues with precision and delivering exceptional service. The ideal candidate is a detail-oriented communicator with strong problem-solving skills, comfortable working shifts and interested in AI tools.
Travel Manager
The Travel Manager role involves owning the entire travel journey for B2B clients, including organizing international business trips and group travel. Responsibilities include negotiating with suppliers, proactively solving operational issues, and improving travel processes. The position offers a collaborative, multicultural environment with the flexibility to work remotely or on-site.
Intraday Coordinator
The Intraday Coordinator role is within the Workforce Planning department, focusing on real-time management of workforce operations to ensure optimal service delivery. This position involves monitoring queues, adjusting schedules, and managing agent adherence. The role requires strong communication and problem-solving skills, with experience in contact centre operations. The coordinator will collaborate with teams to resolve issues, generate reports, and ensure compliance with policies.
DKeX Market Ops Specialist (On shifts)
DraftKings is seeking a DKeX Market Ops Specialist to manage the end-to-end lifecycle of prediction markets, including configuration, monitoring, and settlement. The role involves conducting complex operational investigations, analysing market performance, and collaborating with cross-functional teams to drive process improvements. The position requires shift work based on Bulgarian business hours and a strong background in market or trading operations.
Technical Support Engineer (TSE) Team Lead
The Technical Support Engineering Team Lead oversees a 24/7 support function, driving high service standards and incident response. This role provides leadership, manages escalations, and collaborates with engineering teams for continuous improvement. It requires strong technical support experience, leadership skills, and the ability to perform under pressure. The position involves mentoring team members, managing production incidents, and improving processes.
Hospitality & Events Analyst (Exclusive for People with Disabilities - PCD)
Betano (Kaizen Gaming) is seeking a Hospitality & Events Analyst to support the delivery of premium VIP experiences at sports and entertainment events. The role involves managing administrative tasks, guest logistics, and operational documentation to ensure seamless event execution. This position is perfect for an organised professional looking to build a career in a fast-paced, collaborative environment.
Integration Management Office (IMO) Program Manager - 1 Year FTC
Genius Sports is seeking an Integration Management Office (IMO) Program Manager to lead end-to-end M&A integration efforts on a one-year fixed-term contract. The role involves managing cross-functional workstreams, establishing governance frameworks, and ensuring strategic objectives are met through structured execution. The position requires a hands-on leader capable of influencing senior stakeholders and driving operational readiness during business transitions.
Project Coordinator
Evolution is seeking a Project Coordinator to manage change requests in existing studios and oversee table relocations. The role involves creating cost estimates, supporting Project Managers, and leading project planning and implementation. Key responsibilities include defining project scope, managing budgets, and ensuring clear communication with stakeholders. This position offers a supportive environment for growth within a dynamic international team.
Country Operations Coordinator
This role is for a Country Operations Coordinator responsible for overseeing task implementation and delegation within a department. The coordinator will ensure tasks are completed promptly, evaluate their efficacy, and act as a liaison between team members to improve productivity and foster cooperation. The position is within a fast-growing business group and offers a multicultural team environment.
Operation Specialist / VBET
SoftConstruct is looking for an Operation Specialist for the VBET brand to manage daily operations in a 24/7 gambling environment. The role involves ensuring regulatory compliance, mitigating risks, and maintaining strong stakeholder relationships. The position is ideal for a candidate with strong analytical skills and experience in the iGaming sector who can drive operational efficiency and service quality.
Shift Coordinator
The Shift Coordinator ensures efficient shift operations by managing schedules, supporting team communication, overseeing inventory, and handling reporting. This role serves as a key point of contact for staff, ensuring smooth workflows and alignment with company policies.
Head of Operations PlayMatrix
We are looking for a highly driven and execution-focused Head of Operations to lead the day-to-day performance of our Live Casino business within PlayMatrix! This role is responsible for running a tight, efficient, and scalable live casino operation-ensuring 24/7 delivery, optimizing costs, and maximizing studio revenues. You will own operational performance across studios, workforce, and service delivery, turning strategy into disciplined execution.
Head of Family Office
The Head of Family Office will transform ad hoc shareholder support into a structured, transparent, and scalable service model. This role requires a mature professional with strong judgment and a service-oriented mindset to act as a trusted advisor to shareholders. The Head of Family Office will design and manage the operating model, build and lead the team, and establish effective partnerships with corporate functions and external advisors.
Event Manager / VBET
We are looking for a proactive, highly organized, and vibrant Event Manager to join our team. This role is responsible for the full lifecycle of corporate events across HQ and regional offices, ensuring memorable and seamless experiences within budget. The ideal candidate combines high energy with strict attention to detail and knows how to bring corporate culture to life.
Operations Specialist
The Operations Specialist is responsible for managing table configurations, website registrations, and network performance monitoring. This role requires a proactive individual to handle partner inquiries and ensure compliance across key revenue-generating sites. It is a detail-oriented position that involves data analysis and cross-functional collaboration within the operations department.
Senior Operations Specialist - Danish, Finnish, Swedish, or Norwegian Speaking
We are seeking a Senior Operations Specialist to ensure our operational "engine" runs smoothly by focusing on tools and workflows. This role involves providing player support, processing withdrawals, verifying identification, and assisting with team coaching and training. The ideal candidate is proactive, data-driven, and has advanced knowledge of iGaming regulations and CRM systems, with fluency in English and at least one Scandinavian language.
Senior Customer Experience - Danish, Finnish, Swedish, or Norwegian Speaking
This is a leadership-track role for a Senior Customer Experience Specialist who will raise the bar for the entire team and ensure department KPIs are met. The role requires excellent communication skills, problem-solving abilities, and the capacity to thrive in a fast-paced environment. Key responsibilities include providing player support, processing withdrawals, verifying documents, coaching agents, and coordinating team responses during high-pressure situations. Fluency in English and one of the Scandinavian languages is essential.
Travel Manager
We are seeking a Travel Manager to oversee all travel operations, from planning and booking to trip completion. This role requires independent management of trips, strong vendor coordination, and meticulous attention to detail in managing changes and documentation. The ideal candidate will have 1-3 years of experience in travel or operations, with a good understanding of the full travel lifecycle and excellent organisational skills.
Live Operations Supervisor
The Live Operations Supervisor will oversee live gaming activities, ensuring optimal performance and compliance across all shifts. Key responsibilities include monitoring performance, managing game cancellations, reporting issues, and supervising studio operations. This role requires strong leadership, in-depth knowledge of live gaming, and the ability to handle real-time technical and operational challenges. The ideal candidate will be detail-oriented, adaptable, and able to motivate their team.
Operations Associate, Jackpocket (Part Time)
Jackpocket is seeking a part-time Operations Associate to manage customer lottery ticket orders and redemptions in a fast-paced fulfillment centre. This role involves ensuring accuracy and efficiency in order processing, updating systems with real-time information, and maintaining operational equipment. The ideal candidate will have a flexible schedule, experience in fast-paced environments, strong attention to detail, and excellent customer service skills.
Spanish Customer Service Host
Kick-start your career in the online gaming world as a Customer Service Host. You will be supporting the delivery of high-quality service within the contact centre, engaging with customers through live chats, calls, and emails in Spanish and/or English. Your drive and ideas will help us move faster, improve smarter, and stay ahead of the game. We are looking for passionate, driven individuals to join our thrilling journey of growth and innovation.
Back Office Configuration
This role involves configuring tables and settings within the Back Office system to support new licensees and existing configurations. The position requires assessing product usability and reliability, providing feedback for improvements, and ensuring all configurations meet established requirements and standards. The Back Office Configuration specialist will also be responsible for maintaining relevant documentation. It requires 1 year of experience and advanced English.
Customer Service Representative
This Customer Service Representative role involves managing high-volume communications across phone, chat, and email channels to resolve customer issues. The position requires a detail-oriented professional capable of troubleshooting product concerns while maintaining a polite and empathetic approach. It is a notable opportunity for someone who thrives in an ever-changing industry and is dedicated to providing comprehensive, high-quality customer experiences.
Customer Service Representative (Night Shift)
This Customer Service Representative role focuses on delivering high-quality support through phone, chat, and email channels during the night shift. The successful candidate will be responsible for troubleshooting issues, resolving complaints, and ensuring every customer interaction is handled with empathy and efficiency. It is a fast-paced position that requires a detail-oriented professional capable of adapting to an ever-changing industry environment.
Customer Service Representative
This role involves providing excellent customer service by handling a high volume of calls, chats, and emails. The representative will answer questions, resolve complaints, and troubleshoot issues to ensure a positive customer experience. Key attributes include empathy, active listening, efficiency, and adaptability to a dynamic industry.
Customer Support Agent
We are seeking a Customer Support Agent to join our remote team. In this role, you will provide exceptional customer service via live chat, email, and phone, handling payment inquiries, KYC checks, and anti-fraud measures. You will also assist customers with game-related questions and offer personalised recommendations to enhance their gaming experience. This is a rewarding opportunity for individuals passionate about growth and making a difference in a fast-paced online casino environment.
Dutch Speaking Customer Experience Agent
ComeOn Group is seeking a Dutch Speaking Customer Experience Agent to join their team in St. Julian's, Malta. This hybrid role involves providing excellent customer service across calls, live chat, and email, becoming an iGaming expert for their brands. Key responsibilities include handling customer queries, processing documentation, and conducting security checks. The position offers competitive salary, bonus schemes, and a hybrid working model with opportunities for remote work.
Danish Speaking Customer Experience Specialist - Malta
This role is for a Danish Speaking Customer Experience Specialist based in Malta. You will act as a bridge between frontline support and technical teams, resolving complex customer issues with precision and ensuring customer satisfaction. Key responsibilities include handling player inquiries, processing withdrawals, verifying documents, and escalating complex queries. The position offers a hybrid working model and opportunities for professional growth.
Finnish Speaking Customer Experience Specialist
This role is for a Finnish Speaking Customer Experience Specialist based in Malta. You will act as a key link between customer support and technical teams, resolving complex player issues with precision and ensuring high levels of customer satisfaction. Key responsibilities include handling player queries via multiple channels, processing withdrawals, verifying identification documents, and escalating complex cases. The role requires fluency in Finnish and English, experience in online customer support, and strong problem-solving skills.
Scandinavian Speaking Customer Experience Agent
ComeOn Group is seeking a Scandinavian Speaking Customer Experience Agent for a hybrid role in Malta. This position involves providing excellent customer service across calls, live chat, and email, becoming an iGaming expert for their brands. Key responsibilities include handling customer queries, processing documentation, and conducting security checks. The role requires fluency in Scandinavian languages and English, strong problem-solving skills, and comfort with shift work.
Finnish Speaking Customer Experience Agent - Hybrid (Malta)
This role is for a Finnish Speaking Customer Experience Agent based in Malta, offering a hybrid working model. The position involves providing excellent customer service across calls, live chat, and email, becoming an iGaming expert for the company's brands and products. Key responsibilities include handling customer queries, processing documentation, and ensuring player and business safety. The role offers competitive salary, bonus schemes, and a flexible hybrid work environment.
Dutch Speaking Customer Experience Agent - Night Shift
This role is for a Dutch Speaking Customer Experience Agent working night shifts in Malta. You will be responsible for providing excellent customer service across various channels, including calls, live chat, and email, and handling customer queries and issues. The position requires fluency in Dutch and English, strong problem-solving skills, and comfort with night shifts.
Swedish Speaking Customer Experience Agent - Hybrid (Malta)
ComeOn Group is seeking a Swedish Speaking Customer Experience Agent for a hybrid role in Malta. This position involves providing excellent customer service across calls, live chat, and email, becoming an iGaming expert for their brands and products. Key responsibilities include handling customer queries, processing documentation, and conducting security checks. The role is ideal for a strong communicator with problem-solving skills and an interest in AI tools.
Dutch Speaking Customer Experience Specialist - Malta
This role is for a Dutch Speaking Customer Experience Specialist based in Malta. You will act as a crucial link between customer support and technical teams, resolving complex customer issues with precision and ensuring high levels of satisfaction. Key responsibilities include handling player inquiries, processing withdrawals, verifying documents, and escalating complex cases. The position offers a hybrid working model, competitive salary, and opportunities for professional growth.
Fraud Operations Manager
The Fraud Operations Manager will be responsible for developing and implementing strategies to minimise fraud risk and ensure the effectiveness of fraud detection and prevention systems. This role involves monitoring trends, conducting risk assessments, and managing chargeback processes. The successful candidate will lead a team of fraud analysts and investigators, collaborating with various departments and external partners to maintain robust fraud prevention measures.
Swedish Speaking Customer Experience Specialist - Malta
This role is for a Swedish Speaking Customer Experience Specialist based in Malta. You will act as a bridge between frontline support and technical teams, resolving complex customer issues with precision and ensuring customer satisfaction. Key responsibilities include handling player inquiries via multiple channels, processing withdrawals, verifying identification documents, and escalating complex queries. The role requires fluency in Swedish and English, experience in online customer support, and a problem-solving mindset.
Danish Speaking Customer Experience Agent - Malta
We are seeking a Danish Speaking Customer Experience Agent to join our team in Malta. This role involves providing excellent customer service across calls, live chat, and email, becoming an iGaming expert for our brands. You will handle customer queries, process documentation, and ensure player safety. The position offers a hybrid working model and opportunities for growth within the company.
Polish Speaking Customer Experience Agent - Hybrid (Malta)
This role is for a Polish Speaking Customer Experience Agent based in Malta, offering a hybrid working model. The position involves providing excellent customer service to iGaming players through calls, live chat, and email. Key responsibilities include handling customer queries, processing documentation, and conducting security checks. The role requires fluency in Polish and English, strong problem-solving skills, and an interest in AI tools.
Customer Experience Agent - Danish, Finnish, Swedish, or Norwegian Speaking
ComeOn Group is seeking a Customer Experience Agent fluent in Danish, Finnish, Swedish, or Norwegian to join their team in St. Julian's, Malta. This hybrid role involves supporting iGaming players across calls, live chat, and email, handling account queries, payment processes, and more complex issues. The position offers a competitive salary, bonus scheme, hybrid working, and opportunities for professional growth within the ComeOn Academy.
Senior Executive Assistant
Novibet is seeking a Senior Executive Assistant to manage the daily agenda of senior leadership, optimise time management, and prioritise tasks with discretion. The role involves coordinating meetings, managing international travel arrangements, and preparing meeting materials. The ideal candidate will have a basic understanding of budgets and financial documentation, and be able to plan and execute PR activities and events. This is a key role in a dynamic, fast-growing company.
VIP Operations Specialist
Novibet is seeking a VIP Operations Specialist to join their dynamic team. In this role, you will be the primary point of contact for VIP players, resolving issues and ensuring a high level of service. Key responsibilities include assisting players, liaising with internal departments, and adhering to business objectives. This position requires excellent communication skills and a proactive approach to customer service.
VIP Operations Specialist (Mexico)
Join Novibet as a VIP Operations Specialist and be the first point of contact for valued players. This role involves resolving issues, answering queries, and promoting offers efficiently. You will liaise with various departments to escalate and resolve player-related issues, ensuring alignment with business objectives and policies. Prior industry experience and excellent communication skills are essential.
Office & Facilities Manager
Betsson Group is seeking an Office & Facilities Manager for their Malta HQ. This role involves ensuring the smooth running of workplace operations, from facilities management to creating a positive employee experience. Key responsibilities include managing internal events, vendor relationships, budgets, and health & safety protocols. The ideal candidate will have over 5 years of experience in a similar role and strong project management skills.
English Customer Account Advisor - Programa De Discapacidad
This role is for an English Customer Account Advisor with a C1 English level, based in the Bogota office. You will provide exceptional support to US customers via chat, email, and phone, working during peak times including evenings, weekends, and holidays. The position offers a chance to grow in customer support services and gain valuable insights into the American customer market.
Dutch Language Customer Account Advisor (Hybrid)
This role is for a Dutch Language Customer Account Advisor working in a hybrid capacity. You will provide exceptional customer service to a global customer base, handling queries related to betting, payments, and accounts via Live Chat, email, and phone. The position requires fluency in Dutch and English, strong problem-solving skills, and adaptability to a dynamic schedule. It offers a competitive salary, development opportunities, and a supportive work environment.
Dutch Speaking Customer Advisor (Hybrid)
As a Dutch Speaking Customer Advisor (Hybrid) at bet365 in Malta, you will play a crucial role in providing exceptional customer service to millions of global customers. You will support customers via live chat, email, and phone with queries regarding betting, payments, and accounts. This role requires flexibility, motivation, and the ability to multitask effectively in a dynamic environment. You will receive a competitive salary, attractive bonuses, and comprehensive benefits.
Danish Language Customer Account Advisor (Hybrid)
This role is for a Danish Language Customer Account Advisor based in Malta, offering a hybrid working model. You will be responsible for providing exceptional customer service to a global customer base via Live Chat, email, and phone, handling queries related to betting, payments, and accounts. The position requires fluent Danish and English communication skills, adaptability, and the ability to thrive under pressure. The role offers a competitive salary, bonus scheme, and comprehensive benefits including health insurance and social events.
Danish-speaking Customer Service Representative (Hybrid)
This is a hybrid role for a Danish-speaking Customer Service Representative based in Malta. You will be responsible for providing excellent customer service to a global customer base via live chat, email, and phone, assisting with inquiries related to gaming, payments, and account issues. The role requires fluency in Danish and English, strong problem-solving skills, and the ability to thrive in a fast-paced environment. The position offers a competitive salary, development opportunities, and a comprehensive benefits package.
Executive Assistant
We are looking for a highly organised, proactive, and dependable Executive Assistant to support our leadership team and ensure smooth daily operations. This role blends executive support, office management, vendor coordination, travel arrangements, and operational assistance. The ideal candidate is resourceful, detail-oriented, and comfortable managing a wide range of responsibilities in a fast-paced environment.
Junior Customer Service Agent - Night Shift
This role is for a Junior Customer Service Agent working a night shift, acting as the primary point of contact for players via live chat, email, and phone. You will provide exceptional support, resolve player issues, and offer guidance on products and safer gambling. The position requires a native English speaker, flexibility for night shifts, and excellent communication and organisational skills.
Junior Customer Service Agent [Swedish Speaking]
This role is for a Junior Customer Service Agent who will be the first point of contact for players, handling inquiries in Swedish and English via live chat, email, and phone. Key responsibilities include providing excellent customer support, resolving player issues, and understanding safer gambling and AML procedures. The position offers a 3-week training period and a relocation package to Malta.
Junior Customer Service Agent
Junior Customer Service Agent will be the first point of contact for our players through live chat, email, and phone calls delivering the best possible experience in both Finnish and English languages. Start your adventure by participating in our 3-week-long training on the job. Support our players with quality solutions in a timely, personal, and professional manner that exceeds the customers’ expectations; Identify and support players in any difficulties they might encounter; Provide explanations to customers about products/site/policies/ promotions, etc; Update customer account/details with necessary information when needed; Understand, guide, and support players in Safer Gambling; Collaborate with our Fraud and payments team in customer queries; Understand AML and report any suspicious activity.
Project/Process Automation Manager
The Project/Process Automation Manager will coordinate cross-functional teams and improve operational efficiency. Key duties include managing meeting cadences, enhancing Jira workflows, and automating routine tasks using AI and no-code tools. This role requires a proactive individual with a keen eye for detail and a drive to see tasks through to completion, contributing to the smooth operation of multi-brand processes.
Business Process Manager
SoftConstruct is seeking a Business Process Manager to analyse, design, and optimise business processes. This role involves leading process implementation, coordinating with IT, and driving change management to foster continuous improvement and ensure compliance. The ideal candidate will possess strong analytical and project management skills, with a focus on process efficiency and regulatory adherence. This is an opportunity to shape business operations and contribute to strategic decision-making.
Customer Research Agent
As a Customer Research Agent, you will monitor customer support communications for an international online gaming company to ensure quality and compliance. Your responsibilities include documenting feedback, collaborating with the support team to establish best practices, and creating detailed reports on quality metrics and agent performance. This role requires strong analytical skills to identify areas for improvement and contribute to enhancing the overall customer service experience. Fluency in Spanish and advanced English proficiency are essential.
Trading Support Agent
This role is for a Trading Support Agent based in Cape Town. You will provide second-line support for trading-related queries, ensuring optimal efficiency and profitability. Key responsibilities include assisting departments with sportsbook escalations, updating databases, and developing trading skills. The ideal candidate will have strong communication skills, a keen interest in sports, and the ability to adapt to a 24/7 shift environment.
Head of Payments Operations
This role is for a Head of Payments Operations responsible for the end-to-end withdrawal life cycle. Key responsibilities include managing processes, projects, reporting, systems, and cashflow to ensure efficient, reliable, and compliant withdrawals. The role involves partnering with internal teams and external providers, analysing payment data, and presenting findings to senior leadership to drive improvements and strategic initiatives.
SOX Audit Administrator
This role is for a SOX Audit Administrator responsible for the coordination, tracking, and administration of the SOX compliance programme. You will act as a key operational link between Finance, control owners, Internal Audit, and External Auditors to ensure a well-controlled environment. Key responsibilities include managing audit requests, supporting testing activities, and tracking deficiencies and remediation efforts. The ideal candidate will have strong organisational skills, attention to detail, and excellent communication abilities.
Sports Data Operator (Civil Contract)
Genius Sports is seeking a remote Sports Data Operator in Bulgaria for a civil contract role. This position involves collecting and monitoring live sports data, including teams, lineups, and player performance, using specialized software. The operator will ensure data accuracy, provide real-time feedback, and collaborate with game managers. The role requires flexible availability, including weekends, and a strong passion for sports like Football and Basketball.
Customer Support Quality Specialist
The Customer Support Quality Specialist will monitor customer interactions to ensure adherence to policies and procedures, providing feedback and identifying areas for improvement. This role involves collaborating with the support team to establish best practices, creating reports on quality metrics, and developing a deep understanding of the company's products. The ideal candidate will have strong analytical skills and experience in quality assurance within a customer support environment.
Executive Assistant
FanDuel is seeking a high-level Executive Assistant to support the Senior Leadership Team in New York City. This role involves coordinating schedules, travel, projects, and administrative tasks. The ideal candidate is flexible, possesses strong problem-solving skills, and can handle confidential information with discretion. This position is crucial for ensuring operational flexibility and supporting evolving business needs.
Event Manager
The Event Manager will be responsible for the preparation and execution of internal business group events. This includes managing budgets, coordinating logistics, communicating with vendors, and utilizing Google Workspace tools for presentations, surveys, and data analysis. The role offers an opportunity to work within a fast-growing business group and a multicultural team of professionals.
Event Manager
The Event Manager will be responsible for organizing and delivering internal corporate events in Kyiv, managing the full event lifecycle from briefing to post-event reporting. This role requires strong strategic planning, budgeting, and vendor management skills, as well as the ability to handle on-site issues and analyze event effectiveness. The ideal candidate will have proven experience in event management, excellent organizational skills, and the ability to work autonomously.
Online Chat Operator Junior
Join our team as an Online Chat Operator and provide excellent customer support. You will consult customers on company products, assist with technical issues, and collaborate with other departments. This role requires strong communication skills, problem-solving abilities, and the capacity to handle multiple chats effectively. If you are customer-oriented and eager to grow, apply now.
Monitoring Team Specialist
Join a fast-growing business group as a Monitoring Team Specialist. Be part of a multicultural team of top professionals and enjoy a great working atmosphere. This role offers the opportunity to work remotely or on-site in beautiful offices and build a strong professional network.
Chief Operation Officer
PIN-UP is seeking a Chief Operation Officer with 3-5 years of experience in FinTech and 1-3 years in a C-level position. The role requires strategic thinking, data analysis, and strong leadership skills to drive operational efficiency and manage various aspects of FinTech product operations, including regulatory compliance, financial oversight, risk management, and team leadership.
Procurement and Logistics Specialist
Softconstruct is seeking a Procurement and Logistics Specialist to join their team. This role involves assisting in the procurement process, coordinating logistics operations, and maintaining accurate records. The ideal candidate will have experience in procurement, logistics, or supply chain management and strong knowledge of related processes.
IT Support Specialist
CreedRoomz is seeking an IT Support Specialist to provide technical assistance to internal users. The role involves troubleshooting hardware and software issues, installing and configuring systems, and resolving network problems. The ideal candidate will have strong problem-solving skills and the ability to communicate effectively with end-users and management. This position offers a dynamic work environment with flexible scheduling.
Game Presenter
CreedRoomz is seeking motivated individuals to work as Game Presenters for online casino games. Responsibilities include organizing and conducting games, ensuring compliance with rules and regulations, and maintaining a professional demeanor. The role requires fluency in at least one specified language and a high sense of responsibility.
Equipment Support Specialist
Evolution is looking for an Equipment Support Specialist for their team in São Paulo. This role involves the installation, maintenance, and monitoring of gaming equipment to ensure its continuous availability. The ideal candidate will have a high school diploma, good computer skills, and the ability to work under pressure. The position offers the opportunity to work in a leading company in the online casino entertainment sector.
Project Manager
This role is for a Project Manager responsible for overseeing projects from initiation to completion. Key duties include planning, executing, monitoring, and closing projects, managing resources, and communicating with stakeholders. The position requires strong organisational, analytical, and problem-solving skills, along with excellent English and Portuguese communication abilities. This is a full-time, on-site role located in São Paulo.
Customer Support Agent - Shift Work
We are looking for a Customer Support Agent to join our team. This role involves responding to customer inquiries, resolving complaints, and troubleshooting issues. You will need to have excellent communication skills, customer orientation, and the ability to work under pressure. The position requires working in shifts and maintaining a positive attitude.
Operations Lead
The Operations Lead plays a key role in keeping Core Operations running smoothly and improving how the company works. This role is the driving force behind day-to-day operational performance, ensuring customer journeys and processes are stable, efficient, and predictable. The lead works with internal teams and external partners on areas like payments, onboarding, KYC, incident management, and vendor governance. A structured approach and ownership are key to ensuring processes are clear, measurable, and consistently followed up on.
Customer Service Host
As a Customer Service Host, you will be responsible for delivering high-quality customer service within a contact centre environment. Your duties will include engaging with customers via live chat, phone, and email to assist with their queries and complaints. This role requires excellent communication and problem-solving skills, with the ability to manage customer relationships effectively. You will also be expected to process information accurately and adhere to schedules in a dynamic setting.
Business Operations Manager
The Business Operations Manager is a critical partner to the VP of Operations, providing hands-on operational support and translating strategic goals into outcomes. This role involves providing data-driven insights, driving initiatives to improve productivity, and enabling the VP of Operations to operate at maximum leverage. You will act as an operational "second brain", turning ideas into measurable results by working across various business functions to ensure clear priorities, accountability, and timely execution.