Operations & Logistics Jobs in iGaming
Explore Operations & Logistics jobs in the iGaming industry. Browse verified roles including Support Specialists, Operations Managers, Office Managers and Customer Service Agents at gaming brands.
Safer Gambling Officer - Night Shift
BV Group is seeking a Safer Gambling Officer for a night shift role. The successful candidate will monitor customer activity to identify gambling-related harm, manage sensitive communications, and ensure compliance with regulatory standards to maintain a safe environment.
Executive Assistant
Light & Wonder is seeking an Executive Assistant to provide comprehensive administrative support to its iGaming Leadership Team in Chiswick. This dynamic role requires exceptional organisational skills to manage competing priorities and tight deadlines in a fast-paced environment.
AI Operations Manager
Legend is seeking an AI Operations Manager to design, build, and deploy AI agents and automated workflows. This role will drive productivity by transforming business challenges into practical, scalable AI solutions while shaping the future of operations at Legend.
Manager, Live Events
Better Collective is seeking a Manager, Live Events to oversee the logistics, operations, and commercial success of direct-to-consumer live experiences for Playmaker HQ. This role involves managing end-to-end event execution, vendor negotiations, and budget oversight across the US.
Procurement Co-Ordinator
Hollywood Bets seeks a Procurement Co-Ordinator to source and procure products and services, ensuring optimal pricing and supplier selection. The role demands strict adherence to internal controls and ethical standards, contributing to strategic objectives through accurate reporting.
Office Administrator [024033]
PlayTech is seeking an Office Administrator in Lima to ensure the efficient operation of office facilities, manage supplier relations, and provide executive support. Responsibilities include inventory control, travel and event logistics, and acting as a key communication point.
Customer Service Agent
Entain is seeking a Customer Service Agent to provide support to Sports Interaction customers via live chat, email, and phone. This hybrid role requires a flexible, service-oriented individual to resolve queries and meet performance targets within a rotating shift schedule.
Customer Service Agent
Entain is seeking a Customer Service Agent to provide support to Sports Interaction customers via live chat, email, and phone. This hybrid, night-shift role requires a candidate who can resolve queries and meet performance targets in a fast-paced sportsbook and gaming environment.
Ops Risk Analyst (24/7 Seat)
Hacksaw Markets is seeking an Ops Risk Analyst to monitor live prediction markets and act on operational exceptions. This 24/7 role requires calm decision-making and strong communication skills to ensure market integrity.
Customer Service Associate 24/7
Playtech Managed Services is seeking a Customer Service Associate fluent in English to resolve customer queries via phone, email, and chat. This role emphasizes customer satisfaction, retention, and building relationships, requiring flexible shift work in a fast-paced environment.
Commercial Operations Team Lead
Legend is seeking a Commercial Operations Team Lead to manage a team responsible for data and operational processes. This leadership role focuses on improving efficiency, accuracy, and scalability through process optimisation, automation, and team development.
Executive Protection Lead
Sportradar is seeking an Executive Protection Lead to coordinate and deliver global protective services. The role involves managing executive security, travel risk, and protective intelligence to ensure the safety of business leaders in complex environments.
Executive Protection Lead
Sportradar is seeking an Executive Protection Lead to coordinate global protective services, including executive protection, risk assessment, and travel risk management. The role involves ensuring executive safety, managing security vendors, and implementing effective protection measures worldwide.
Join Our Talent Pool – Customer Operations
Kaizen Gaming is building a talent pool for future Customer Operations roles in Athens, Greece. This team ensures customers are supported, verified, and safe through various operational functions.
Safer Gambling Specialist
Sportsbet AU is seeking a Safer Gambling Specialist to protect customer wellbeing by identifying risks and providing support. The role involves managing complex cases and sensitive customer interactions from the Melbourne office while ensuring regulatory compliance.
Technical Operations Manager – Junior
SOFTSWISS is seeking a Junior Technical Operations Manager to join the PSP Operations Team. The role focuses on resolving payment and transaction issues, configuring custom payment methods for clients, and analysing recurring problems to drive improvements.
Games Delivery Coordinator
Bet365 is seeking a Games Delivery Coordinator to manage the end-to-end lifecycle of gaming content. The role involves game configuration, regulatory testing, and release coordination to ensure seamless game launches and operational success.
Games Delivery Supervisor
Bet365 is looking for a Games Delivery Supervisor to lead and develop teams within the Games Delivery department, ensuring the successful end-to-end delivery of its gaming portfolio. The role focuses on day-to-day operations and coaching staff to maintain high quality.
Senior Director Merchant Services
Paysafe is seeking a Senior Director to lead its global Merchant Services Customer Care organisation. The role focuses on driving operational excellence, improving merchant retention, and implementing digital transformation strategies to scale service delivery.
Shift Manager
Imagine Live is seeking a Shift Manager to ensure the quality and continuity of live broadcasts. The role involves managing floor operations, monitoring team performance, and maintaining compliance with regulatory standards in a rotating shift environment.
BPO Operations Manager
Betano (Kaizen Gaming) is seeking a BPO Operations Manager to oversee customer service performance and BPO partner execution. The role focuses on driving KPI results, managing team development, and implementing structural improvements through data-driven insights and an AI-first approach.
Commercial Operations Team Lead
Legend is seeking a Commercial Operations Team Lead in Varna to lead a team responsible for commercial data and operational processes. The role focuses on improving efficiency through automation and AI, and developing a high-performing team in a deadline-driven environment.
Customer Care Quality
Flutter International is looking for a Customer Care Quality professional in Tirana to monitor performance and drive service excellence. The role involves evaluating support interactions, providing coaching to staff, and developing quality guidelines to ensure a superior customer experience.
Danish Speaking Senior Customer Support Specialist
ComeOn Group is seeking a Danish-speaking Senior Customer Experience Specialist to resolve complex player issues and support team members. This hybrid role in Malta focuses on delivering high-quality service, fraud detection, and process improvement within a fast-paced iGaming environment.
Dutch Speaking Customer Support Agent - Night Shift
ComeOn Group is seeking a Dutch-speaking Customer Support Agent for night shifts in Malta. The role involves providing high-quality support via multiple channels, managing complex player issues, and ensuring security through KYC and withdrawal processing.
Senior Customer Support - Finnish Speaking
ComeOn Group is seeking a Senior Customer Experience Specialist to lead team performance and maintain high service standards. This role involves supporting players, coaching agents, and ensuring operational efficiency within a fast-paced, hybrid iGaming environment.
Danish Speaking Customer Support Specialist
ComeOn Group is seeking a Danish-speaking Customer Experience Specialist in Malta to provide high-quality support. The role involves resolving complex player issues, verifying accounts, and collaborating with technical teams to ensure excellent service.
Finnish Speaking Customer Support Specialist - Malta
ComeOn Group is seeking a Finnish-speaking Customer Support Specialist to join their team in Malta. This hybrid role involves resolving complex player issues, verifying accounts, and providing high-quality support across multiple communication channels.
Swedish Speaking Customer Support Agent - Hybrid (Malta)
ComeOn Group is seeking a Swedish-speaking Customer Support Agent to provide high-quality assistance to players via chat, email, and phone. The role involves managing account queries, processing KYC documentation, and ensuring a safe and engaging experience for customers in a hybrid environment.
Dutch Speaking Senior Customer Support Specialist
ComeOn Group is seeking a Senior Customer Support Specialist to provide expert assistance to Dutch-speaking players. The role involves resolving complex issues, verifying accounts, and supporting team members in a hybrid environment based in Malta.
Dutch Speaking Customer Support Agent
ComeOn Group is seeking a Dutch-speaking Customer Support Agent to provide high-quality assistance to players via chat, email, and phone. The role involves managing complex account queries, processing KYC documentation, and ensuring a safe gaming environment in a hybrid work setting.
Swedish Speaking Customer Support Specialist - Malta
ComeOn Group is seeking a Swedish-speaking Customer Experience Specialist in Malta to provide high-quality support. The role involves resolving complex player issues, verifying accounts, and acting as a key point of contact for brand-specific queries in a hybrid work environment.
Finnish Speaking Customer Support Agent - Hybrid (Malta)
ComeOn Group is seeking a Finnish-speaking Customer Support Agent to provide excellent service to iGaming players via calls, live chat, and email. The role involves problem-solving, guiding payment processes, and ensuring security in a hybrid working environment in Malta.
Senior Customer Support - Swedish Speaking
ComeOn Group is seeking a Senior Customer Experience Specialist to lead team performance and maintain high service standards. This role involves coaching agents, managing complex player issues, and ensuring regulatory compliance in a fast-paced, hybrid environment.
Danish Speaking Customer Support Agent - Malta
ComeOn Group is seeking a Danish-speaking Customer Support Agent based in Malta to provide high-quality assistance via chat, email, and phone. The role involves managing player accounts, processing payments, and ensuring security within a dynamic iGaming environment.
Dutch Speaking Customer Support Specialist - Malta
ComeOn Group is seeking a Dutch and English speaking Customer Experience Specialist in Malta. This hybrid role involves resolving complex player issues, verifying accounts, and bridging frontline support with technical teams, requiring strong problem-solving skills and attention to detail.
Payments & Fraud Lead
Gamdom is seeking a Payments & Fraud Lead to manage daily payment operations and lead a team in processing secure player withdrawals. The role focuses on balancing efficient payment workflows with proactive fraud prevention and cross-functional collaboration.
Customer Service Deputy Manager
Bet365 is seeking a Customer Service Deputy Manager to oversee daily departmental workloads and coach a dedicated team. This role focuses on driving operational efficiency, implementing procedural improvements, and managing complex customer escalations.
Process Coordinator
Flutter International is seeking a Process Coordinator in Tbilisi to provide high-level support to an Executive Committee member. The role focuses on managing complex schedules, communications, and documentation to ensure operational efficiency in a fast-paced environment.
Back Office Analyst
SkillOnNet is seeking a Back Office Analyst to manage financial transactions and ensure regulatory compliance. The role focuses on minimising risk, verifying customer identities, and preventing fraudulent activity within the company's payment operations.
Poker Executive
William Hill is seeking a Poker Operations Executive in Gibraltar to manage digital content, promotions, and the player journey. The role requires a deep understanding of the Poker landscape to deliver an engaging and accurate experience across web and mobile platforms.
Program Coordinator (m/w/d)
Sportradar is seeking a Program Coordinator to manage sports content and project delivery for international betting clients. The role focuses on operational monitoring, reporting, and maintaining strong customer relationships within a fast-paced, collaborative environment.
Statistician Network Coordinator
Genius Sports is seeking a Statistician Network Coordinator to manage and lead a regional network of statisticians. The role ensures high-quality live sports data coverage through effective resource planning, performance monitoring, and team support.
Manager, Strategic Sourcing
The Manager, Strategic Sourcing is responsible for developing and executing category plans and driving value across spend areas. This role partners closely with internal stakeholders and suppliers to deliver cost savings, innovation, and risk mitigation.
Senior Merchant Onboarding Specialist
Paysafe is hiring a Senior Merchant Onboarding Specialist in Sofia, Bulgaria. This hybrid role focuses on managing merchant onboarding and operational cases, investigating issues, and driving process improvements. Proficiency in English and German is required.
Executive Assistant
Paysafe is seeking an Executive Assistant to provide high-level administrative and operational support to the Chief Risk Officer. The role involves managing complex global schedules, coordinating strategic risk initiatives, and acting as a key liaison for senior stakeholders.
Senior Procurement Operations Specialist
Paysafe is seeking a Senior Procurement Operations Specialist to manage procurement data, reporting, and system workflows. The role focuses on ensuring process compliance, maintaining documentation, and providing analytical support to cross-functional stakeholders.
Head of Finance & Operations
Creedroomz seeks a Head of Administration & Operations to collaborate directly with the CEO on key administrative and operational projects. Responsibilities include managing daily operations, procurement, and property projects.
Sports Customer Onboarding Officer (Maternity Cover)
Genius Sports is seeking a Sports Customer Onboarding Officer to manage the technical rollout of streaming and analytics products for leagues and partners. This maternity cover role focuses on client onboarding, technical configuration, and cross-functional project delivery.
Payments Analyst
Bally's Interactive is seeking a Payments Analyst to ensure seamless deposit and withdrawal experiences for North American players. The role involves monitoring transactions, resolving payment inquiries, and collaborating with cross-functional teams to reduce risk.
Customer Service Agent
SkillOnNet is looking for a Customer Service Agent to manage queries and resolve player issues across various channels. The role requires communication skills, the ability to work rotating shifts, and a focus on delivering an exceptional experience.
Production Operator Trainee
Sportradar is seeking a Production Operator Trainee to track live play-by-play sports data and manage statistics databases. This full-time role requires a passion for sports statistics and the ability to work in a fast-paced environment.
Operations Executive
Sportsbet AU is seeking an Operations Executive to manage settlement errors, resolve escalated customer queries, and drive process improvements within the Risk and Trading department. This role focuses on delivering a seamless customer experience in a fast-paced, dynamic environment.
Cashier Operator
Flutter International is seeking a Cashier Operator in Tbilisi to manage sports betting transactions and provide customer support. The role ensures balance accuracy and adherence to service standards while assisting customers with betting products and promotions.
Customer Support Representative
Gamdom is seeking a Customer Support Representative to act as the primary contact for Casino, Sports, and eSports users. This remote role involves resolving account and payment inquiries via chat and email while maintaining high service standards in a fast-paced environment.
Customer Support Specialist Danish
evoke is seeking a Danish-speaking Customer Support Specialist to provide excellent service via phone, email, and live chat. The role involves understanding customer issues, offering creative solutions, and contributing to an engaging casino experience. Successful candidates will undergo a one-month training program.
Procurement Specialist
William Hill is looking for a Procurement Specialist to manage procurement operations and strategic sourcing in Manila. The role involves resolving complex procurement issues, leading supplier negotiations, and driving process improvements to enhance operational efficiency.
Office Assistant
iGamingNuts is seeking a part-time Office Assistant to work in Gdańsk Wrzeszcz. The person in this role will be responsible for daily administrative support, maintaining office order, and coordinating purchases and supplier collaborations.
Customer Account Advisor
Bet365 is seeking a Customer Account Advisor to provide high-quality support to a global customer base via Live Chat, telephone, and email. The role focuses on resolving queries with precision while promoting responsible gambling practices within an innovative team environment.
Senior Associate, Revenue Operations
DraftKings is seeking a Senior Associate, Revenue Operations to manage the execution and performance of Lottery promotional programs. The role involves coordinating campaign launches, ensuring operational precision, and reporting on key revenue metrics to drive business growth.
QA & Training Specialist, Baseball
Sportradar is looking for a QA and Training Specialist to oversee the training and quality assurance of baseball loggers. The role involves providing feedback, managing reporting processes, and supporting the team through internal communication channels.
QA & Training Specialist - Basketball
Sportradar is hiring a QA & Training Specialist for basketball operations. This contract role involves training new loggers, providing quality assurance reports and feedback, and assisting with queries.
CPO's Assistant
SoftConstruct is seeking a proactive and organised Assistant to the Chief Product Officer to support product leadership. This role involves executive administrative management, cross-functional coordination, and strategic initiatives across Product, Design, and Engineering.
Game Presenter - Korean Speaking
Eeze is looking for a Korean-speaking Game Presenter to host live casino games from their studio in Malta. The role involves engaging with online players, maintaining professional standards, and ensuring a high-quality, interactive gaming experience.
Procurement Representative
William Hill is seeking a Procurement Representative to support global procurement operations through the Manila Finance Shared Services Center. The role involves creating purchase requisitions in Oracle Fusion, coordinating with stakeholders, and resolving invoice issues to ensure compliance and efficient service delivery.
Policy Control System (PCS) Administrator
PlayTech is seeking a Policy Control System (PCS) Administrator to manage the lifecycle of corporate policies and controlled documents. This hands-on role ensures accuracy, traceability, and compliance across the organisation while supporting the Corporate Compliance and Governance team.
Customer Service Associate
PlayTech Managed Services is looking for a Customer Service Associate fluent in British English to provide exceptional customer support. The role involves addressing customer queries via chat, email, and phone, resolving issues, and meeting performance targets.
Fraud and Risk Operator
Aristocrat is seeking a Fraud & Risk Operator to safeguard financial transactions and ensure regulatory compliance. This role involves identifying and mitigating risks, investigating suspicious activities, and analyzing transaction patterns to protect customers and the business.
Junior Office Manager
Skores is looking for a Junior Office Manager to manage the administrative operations of its Paris and Lille offices. This versatile role also supports the HR and sales teams and the organisation of corporate events within a rapidly growing company.
Real Time Associate
BetMGM is seeking a Real Time Associate to manage resource allocation and monitor contact centre performance. The role ensures optimal staffing levels across multiple channels to meet service-level agreements within a fast-paced, data-driven Workforce Management team.
Executive Assistant to Group CEO (Maternity Cover)
FairPlay Sports Media seeks an Executive Assistant to the Group CEO for a 13-month maternity cover. This role manages complex scheduling, executive communications, and operational workflows, utilising AI tools to support the CEO and executive team in a fast-paced environment.
Trading Customer Support Agent
EveryMatrix is hiring a Trading Customer Support Agent in Bucharest to assist clients, process bets, and manage match data. This role requires shift work, advanced English, and strong problem-solving skills to ensure customer satisfaction within the OddsMatrix division.
Customer Support Representative – Danish Speaker
SkillOnNet is seeking a Danish-speaking Customer Support Representative to assist players with inquiries via webchat, email, and phone. This role involves resolving service issues and promoting a safe gaming environment in a fast-paced, professional setting.
Customer Support Representative – Swedish Speaker
SkillOnNet is seeking a Swedish-speaking Customer Support Representative to assist players with inquiries via chat, email, and phone. The role involves resolving issues, promoting safer gaming, and maintaining high service standards in a shift-based environment.
Customer Support Representative – German Speaker
SkillOnNet is seeking a German-speaking Customer Support Representative to assist players with inquiries via webchat, email, and phone. This role involves resolving service issues, promoting safer gaming, and maintaining high quality standards in a shift-based environment.
Customer Support Representative – Portuguese Speaker
SkillOnNet is seeking a Portuguese-speaking Customer Support Representative to assist clients with inquiries via webchat, email, and phone. The role involves resolving issues, promoting safer gaming, and maintaining high service standards in a shift-based environment.
Operational Excellence & Enablement Manager
LeoVegas is seeking an Operational Excellence & Enablement Manager to drive process improvements and automation across Customer Operations. The role focuses on identifying friction points, redesigning workflows, and providing operational business reporting to leadership.
Administrative Intern (Technical-Technologist)
Evolution is seeking an administrative intern to support operational management, inventory control, and staff entry and exit processes. The role is fundamental to ensuring administrative efficiency and support for operations teams.
Administrative Intern (Technician-Technologist)
Evolution is seeking an administrative intern to support the Operations department. The role is responsible for document management, inventory control, manager support, and the onboarding and offboarding process to ensure operational efficiency.
Customer Service Officer
Flutter International is looking for a Customer Service Officer in Tbilisi to provide seamless support to players. The role involves managing digital customer queries, resolving issues, and ensuring high-quality service standards within the iGaming and sports betting environment.
Customer Support Agent
VBET Romania is seeking a Customer Support Agent to assist Romanian-speaking customers with inquiries and issues. The role requires strong communication skills and a passion for sports and betting in a fast-paced environment.
Customer Support Agent - Night Shift
Traffic Label is seeking a Customer Support Agent for night shifts in Malta. The role involves providing professional support to players via phone, email, and live chat on a 4 days on/4 days off rotation.
Customer Support Agent
Traffic Label is seeking a Customer Support Agent to provide professional assistance to players via phone, email, and live chat. This onsite role in Malta involves a rotating shift schedule and requires excellent communication skills to resolve account and platform queries.
QA Communication Specialist
Growe is seeking a QA Communication Specialist to evaluate and improve partner communication quality across multiple channels. The role involves reviewing interactions, providing feedback to managers, and ensuring adherence to iGaming industry standards and internal communication protocols.
Customer Support Team Lead
Aristocrat Interactive is seeking a Customer Support Team Lead to manage its Contact Center team in the iGaming and iLottery business unit. This role ensures seamless player support and upholds high service standards through team leadership and operational oversight.
Service Operations Manager
LeoVegas is seeking a Service Operations Manager to lead a 24/7 shift-based engineering team. The role oversees production monitoring, identity and access governance, and team performance to ensure operational excellence and regulatory compliance.
Customer Support Senior Agent | VBET
Customer Support Senior Agent | VBET DescriptionRequirementsResponsibilitiesNice to haveWorking conditions
Spanish Customer Service Host
Betway is seeking a Spanish-speaking Customer Service Host to join its team in Ceuta. The role involves managing customer queries via phone, email, and chat, ensuring high-quality service and support in a dynamic, shift-based environment.
Customer Support Agent
Rhino Entertainment is seeking a Customer Support Agent to assist English-speaking customers via email and live chat. Responsibilities include processing withdrawals, managing documentation, and contributing to a positive customer experience in a hybrid work environment.
English Speaking Game Presenter
EveryMatrix is seeking an English Speaking Game Presenter in Batumi, Georgia. The role involves hosting live games, engaging with players, and providing commentary. Requires strong communication skills, a passion for gaming, and flexibility to work evenings and weekends in a fast-paced environment.
Risk Associate with French
Entain is seeking a Risk Associate to join their team in a hybrid role. The successful candidate will be responsible for preventing fraud, managing KYC processes, and ensuring regulatory compliance while providing high-quality customer care in both English and French.
Administrative Intern (PSD)
Evolution is looking for an Administrative Intern to support the internal security team. The role involves managing documentation, controlling access and video surveillance systems, and preparing reports and indicators to ensure compliance with security processes.
Operations Manager / VBET
SoftConstruct is looking for an Operations Manager to act as a strategic bridge between the CEO and key departments. The role involves leading cross-functional projects, performing high-level financial analysis, and streamlining operational workflows within the iGaming environment.
Casino Manager
Bet365 is looking for a Casino Manager in Malta to lead Casino, Live Casino, and Poker products. The role focuses on executing commercial strategies, managing P&L, and collaborating with cross-functional teams to drive market performance across the UK and Europe.
Contracts Operation Intern
Digitain is seeking a Contracts Operation Intern to manage contract documentation and administrative workflows. The role involves ensuring accurate record-keeping and supporting compliance with security and confidentiality standards within the team.
Customer Service Representative
Aristocrat is seeking a Customer Service Representative to manage service requests and coordinate with field technicians. The role involves monitoring service jobs in Salesforce and providing support to customers in a fast-paced, collaborative environment.
Customer Support Supervisor
Campeon Gaming is seeking a Customer Support Supervisor to manage daily operations and lead a team of support agents. The role focuses on ensuring high service quality, handling escalations, and coaching team members to achieve performance targets in a fast-paced environment.
Customer Support Supervisor
Campeon Gaming is seeking a Customer Support Supervisor to oversee daily operations and lead a team of agents. The role involves monitoring performance, handling escalations, and ensuring high-quality service delivery in a fast-paced, hybrid environment.
Customer Service Agent
Aristocrat is seeking a Customer Service Agent to provide outstanding support to VIP clients. The role involves handling inquiries, resolving technical issues, and contributing to service improvements in a dynamic environment.
Payments Project Manager
SoftConstruct is seeking a Payments Project Manager to manage payment operations, onboard new partners, and resolve issues. The role involves representing the company at international events and collaborating with various teams to ensure seamless payment processing and company expansion.