Operations & Logistics Jobs in iGaming
Explore Operations & Logistics jobs in the iGaming industry. Browse verified roles including Support Specialists, Operations Managers, Office Managers and Customer Service Agents at gaming brands.
Junior Sportsbook Operations Specialist
The Junior Sportsbook Operations Executive supports the day-to-day running of the Sportsbook Operations function, ensuring sportsbook content, market presentation, and operational workflows are maintained accurately and on time. This role involves close collaboration with senior stakeholders across various departments to maintain efficient core processes within a regulated environment. It is ideal for an organised, detail-oriented individual comfortable managing multiple tasks and working across internal systems.
Customer Service Advisor
The company is seeking passionate customer service champions to join the Customer Service department at its US hub in Denver. This full-time position offers a career opportunity where growth is a priority from day one, supported by an industry-leading 8-week training program. The role follows a flexible shift pattern designed around the North American sports calendar. The company fosters a promote-from-within culture, providing employees with various opportunities for advancement.
Trading Assistant - Regulations
As a Trading Assistant within the Trading Control Regulations team, you will play an integral part in the life cycle of all sporting events offered to all our domains. This entry level role will offer you an insight into the whole Trading department, while you work as part of a friendly and efficient team. This role will provide an interesting insight into sportsbook trading. You will provide administrative support to ensure we are offering the correct sportsbook products to each of the licensed countries we currently operate within.
Head of Strategic Delivery
The Head of Strategic Delivery will lead FairPlay's strategic delivery function, ensuring the successful delivery of complex partner implementations and cross-functional initiatives. This role involves leading the Deployment Project Management team, developing people, establishing delivery standards, and improving tooling. The position requires strong leadership, practical judgement, and a focus on delivering value for partners and the business.
Back Office Administrator
The Back Office Administrator at Evolution is responsible for executing system setup tasks accurately according to internal and client requirements. This role involves creating and managing client profiles, configuring product skins, and adjusting product table parameters. The administrator collaborates with various departments to ensure product setups align with standards and processes, and maintains internal documentation. This position offers a key role in launching and managing the company's first studio in Cebu, Philippines, with opportunities for professional and personal development.
Executive Assistant
This role will see you provide quality support to the newly appointed Chief Customer Officer and Chief Marketing Officer. From diary/inbox management and meeting arrangements to travel, expenses, and the preparation of presentations/reports, this fast paced role will also assist their leadership teams deliver on their strategy. The ability to use AI to drive team efficiencies and scale optimisation of your executives will be a priority.
Customer Support Advisor
Motivated, positive, and personable Customer Support Advisors are needed to guide and assist customers within an Award-Winning Support team. This role offers a fantastic opportunity to join a leading operator in the UK, with training and support provided. The ideal candidate will be enthusiastic, empathetic, and resilient, responsible for delivering a high-quality service as the first point of contact for customers. Flexibility with working hours, including evenings and weekends, is required but will be rewarded.
Payroll Officer
Bet365 is seeking a proactive and detail-oriented Payroll Officer to join its dynamic Payroll team to support continued global expansion. This is a hands-on role where the successful candidate will play a pivotal part in ensuring the accurate and timely delivery of global payroll operations. Working closely with the Payroll Manager and the wider team, the Payroll Officer will take a hands-on approach to the end-to-end preparation and execution of global payrolls. This position is suited for a dedicated professional who thrives in a fast-paced environment and is committed to maintaining the highest standards of accuracy and compliance.
Setup Manager Junior
SOFTSWISS is hiring a Setup Manager – Junior to join our Game Aggregator team. You’ll support client integrations with game providers, manage setup requests, and coordinate communication between clients and internal teams to ensure smooth onboarding and operational stability. The role involves managing client setup and integration processes across the aggregator platform to ensure efficient onboarding and seamless connectivity with game providers. Your work will directly impact client launch timelines, operational quality, and overall customer experience.
Operations Manager Middle
SOFTSWISS is seeking an Operations Manager to ensure operational stability and performance for assigned projects. This role involves overseeing processes, monitoring business performance, and coordinating internal teams within a fast-paced iGaming environment. The ideal candidate will possess strong analytical and organisational skills, with the ability to identify issues, make decisions, and drive initiatives to completion.
Event Manager
SOFTSWISS is seeking an Event Manager to lead internal corporate events and engagement initiatives. This role focuses on strengthening organisational culture, alignment, and communication by working closely with C-level leadership. The Event Manager will plan and deliver events, coordinate strategic projects, and manage end-to-end logistics in a fast-paced international environment.
Head of Project Operations
SOFTSWISS is seeking a Head of Project Operations to lead strategic launch projects across multiple markets. This role involves driving cross-functional operational processes and ensuring launch readiness. The Head of Project Operations will manage end-to-end operational launch processes, coordinate internal teams, and ensure stability post-go-live. The position requires strong ownership, operational thinking, and the ability to align stakeholders and optimize workflows.
Service Center Specialist
The Service Center Specialist provides essential support to iGaming customers by assisting with account transactions, registrations, and product inquiries. This role requires a strong commitment to data security and high-quality service standards to ensure an excellent player experience. It is a full-time, fixed-term maternity cover position based in Gyumri, Armenia.
Junior Customer Support Specialist
The Junior Customer Support Specialist will join the Platform Division to assist clients with payment processing queries and technical issues. The role involves monitoring platforms, managing incident tasks, and collaborating with internal teams to ensure a seamless client experience. This position requires a logical approach, excellent communication skills, and the ability to work in a hybrid, shift-based environment.
Shift Coordinator
The Shift Coordinator ensures efficient shift operations by managing schedules, supporting team communication, overseeing inventory, and handling reporting. This role serves as a key point of contact for staff, ensuring smooth workflows and alignment with company policies.
Customer Support Representative (Danish Speaker)
EveryMatrix is seeking a Customer Support Representative (Danish Speaker) to join their Bucharest team. The role involves providing timely, accurate, and empathetic support to Danish-speaking players, ensuring a seamless gaming experience. Responsibilities include resolving player issues, collaborating with internal teams, and maintaining product knowledge. The ideal candidate is fluent in Danish, has good English, and possesses strong problem-solving and communication skills.
Technical Account Manager
The Technical Account Manager is the primary technical contact for a portfolio of live clients, managing deliverables from start to finish. This role involves identifying and mitigating risks, escalating and resolving technical issues, and ensuring clear definition and documentation of client requirements. The position requires strong communication and collaboration skills to align technical decisions with business strategy.
Trading Customer Support Agent
The Trading Customer Support Agent will provide high-quality assistance to clients through email and live chat while managing betting data and match settlements. Key responsibilities include processing bets, investigating discrepancies, and maintaining accurate records to ensure excellent customer service. This role is ideal for a detail-oriented individual who thrives in a shift-based environment and is eager to develop their skills in the iGaming industry.
Head of Operations PlayMatrix
We are looking for a highly driven and execution-focused Head of Operations to lead the day-to-day performance of our Live Casino business within PlayMatrix! This role is responsible for running a tight, efficient, and scalable live casino operation-ensuring 24/7 delivery, optimizing costs, and maximizing studio revenues. You will own operational performance across studios, workforce, and service delivery, turning strategy into disciplined execution.
Statistician Recruitment & Training Lead
The Statistician Network Operations Lead in Sofia will be responsible for the recruitment, onboarding, training, and performance management of the global statistician network. This leadership role focuses on operational excellence, people development, and continuous improvement, using data to inform decisions and manage risk. The ideal candidate will have experience leading teams and strong analytical and communication skills.
Onboarding and Solution Optimisation Manager
As an Onboarding and Solution Optimisation Manager, your role will be crucial to implementing and optimizing systems for Customer Support, Risk, Fraud, and KYC. This outstanding opportunity empowers you to lead efforts that improve operational efficiency and foster business growth. You will lead the setup, configuration, and rollout of operational systems for new brands, manage integrations, and ensure systems align with workflows. You will also research and evaluate external providers, gather requirements, and lead vendor discussions. Additionally, you will maintain knowledge bases, conduct testing, build reports, and train operational teams.
Associate GameOps Manager
Join our Lifecycle team as an Associate GameOps Manager to support the ongoing development of the player journey in Lightning Link. This role is vital in delivering an outstanding gaming experience to our players by engaging and retaining them through world-class lifecycle initiatives. You will support the execution and monitoring of these initiatives, manage daily communications, and analyze performance to optimize player experiences.
Internal Events & Engagement Manager
The Internal Events & Engagement Manager will own internal events from concept to execution, designing engaging employee experiences and managing corporate merchandise. This role requires strong project management skills and the ability to coordinate vendors, budgets, and logistics. The ideal candidate will stay on top of engagement trends and bring fresh ideas to the team.
Customer Onboarding Solution Lead
Playtech Managed Services is seeking an experienced Customer Onboarding Solution Lead to design and optimise compliant onboarding flows across regulated markets. You will own the end-to-end customer journey from registration through verification and activation. This role requires managing onboarding logic, optimising third-party providers, and translating regulatory requirements into practical solutions. You will also assess the impact of changes and act as a cross-functional partner.
Football Trader
This part-time Football Trader role involves managing live and pre-match football markets using specialised trading tools. The position requires a strong knowledge of football, analytical skills, and consistent weekend availability. It is a fast-paced role that offers the opportunity to make data-driven decisions in real time.
Brand Operations Lead - Global
The Brand Operations Lead is responsible for orchestrating the end-to-end delivery of creative work across multiple markets, ensuring projects are delivered efficiently, on time, and to the highest brand standards. This role sits at the intersection of creative, production, and operations, owning workflow management, production execution, and cross-market coordination. The role combines creative operations, agency production expertise, and project governance, with a strong focus on anticipating challenges, removing bottlenecks, and enabling teams to deliver world-class work at scale.
EMEA Payroll Specialist
Join our dynamic team as an EMEA Payroll Specialist, where you'll play a key role in ensuring seamless payroll operations across multiple countries. You will collaborate with HR and Finance teams. Use your expertise in Global payroll software and understanding of EMEA payroll regulations to process payroll efficiently and encourage ongoing improvements. If you're looking for an opportunity to work in a fast-paced, global environment where you can make an impact, contribute to exciting payroll projects, and enhance automation processes, we’d love to hear from you!
Manager of Service Control Team / VBET
The Manager of Service Control Team oversees the Quality Management department to ensure high standards of customer support and regulatory compliance. Key responsibilities include mentoring staff, analysing performance metrics, and reporting quality trends to senior management. This role is ideal for an experienced professional with a strong background in the iGaming industry and excellent communication skills in English and Russian.
Operations Executive - iGaming
This role is the operational backbone of customer service delivery in South Africa, ensuring seamless, high-quality casino offering. You will act as the central link between suppliers, operators, and internal teams to drive efficiency and uphold service standards. Responsibilities include managing game approvals, launches, and ongoing performance through proactive communication and data-led optimisation. The role ensures a reliable and continuously improving product offering for operators and partners.
Procurement Specialist
The Procurement Specialist supports the Procurement Manager and the wider business by ensuring the timely procurement of goods and services, maintaining inventory controls, coordinating supplier communications, and providing administrative support to procurement activities. The role works closely with internal departments to understand operational requirements and helps ensure that purchasing processes are efficient, compliant, and aligned with business needs.
Junior IT Operations Administrator
As a Junior IT Operations Administrator, you will play a key role in enhancing the end-user experience by ensuring efficient, accurate call logging and upholding the integrity of data across our IT service management systems. You will identify operational needs and gaps, and contribute to the planning, implementation, and optimisation of workflows, processes, and systems within IT Service Operations. This role requires 1-2 years of experience in IT operations, service desk, or corporate end-user support.
Risk Associate with Spanish
The Risk Associate role involves monitoring fraud, risk, and KYC activities within the Fraud and Risk Department. Key responsibilities include analysing customer accounts, investigating financial irregularities, and communicating with players to resolve issues. This position requires fluency in English and Spanish, strong analytical skills, and the ability to work effectively within a team. The role is based in Sofia with a hybrid working model.
Service Manager
As a Service Manager at FanDuel, you will be a champion of reliability and performance, partnering with engineering teams, tech ops, and third-party vendors. You will shape processes, implement best practices, and drive initiatives to ensure optimal availability, stability, and efficiency. This role is crucial for preparing for major events and delivering a seamless customer experience. You will oversee business units, maintain operational readiness, and partner with teams to enhance reliability.
Middle Payments Operations Specialist
The Middle Payments Operations Specialist ensures the uninterrupted and secure flow of transactional operations across global networks. This role focuses on protecting revenue and maintaining platform integrity by owning the end-to-end resolution of payment anomalies, mitigating fraud risks, and optimising partner communications. It requires a solid operational understanding of the online payments ecosystem and the ability to work rotating shifts.
Head of Family Office
The Head of Family Office will transform ad hoc shareholder support into a structured, transparent, and scalable service model. This role requires a mature professional with strong judgment and a service-oriented mindset to act as a trusted advisor to shareholders. The Head of Family Office will design and manage the operating model, build and lead the team, and establish effective partnerships with corporate functions and external advisors.
Office Coordinator
The Office Coordinator will manage the daily operations and Health & Safety compliance of the St Albans office. Key duties include overseeing facility maintenance, managing office inventory and budgets, and acting as the primary Fire Warden and First Aider. This role is ideal for an organised professional who enjoys creating a productive and welcoming workplace environment. It offers a flexible working structure and the opportunity to work closely with senior leadership.
Executive Assistant, Chief Product & Technology Officer
This role directly supports the Chief Product and Technology Officer (CPTO) with a focus on managing projects and processes within the Engineering teams. Responsibilities include travel coordination, team communication, content management, and administrative support. The ideal candidate is a proactive self-starter with exceptional organisational skills and a desire to go above and beyond.
Dutch Speaking Customer Sustainability Partner
The Customer Sustainability Partner plays a key role in driving proactive customer service and retention strategies within local markets. This role focuses on managing high-value customer relationships sustainably, with emphasis on de-risking, onboarding, Responsible Gaming, and affordability. The goal is to establish the company as a leader in offering a proactive, safe, and sustainable customer experience.
Kyc Analyst
Our team operates like many others: we verify identities, validate and review fraudulent activity and assist players and team members with various queries. The team reports to the KYC Team Lead. You will be instrumental at continuing to strengthen our KYC team that verifies players identities and mitigates fraud losses.
Event Manager / VBET
We are looking for a proactive, highly organized, and vibrant Event Manager to join our team. This role is responsible for the full lifecycle of corporate events across HQ and regional offices, ensuring memorable and seamless experiences within budget. The ideal candidate combines high energy with strict attention to detail and knows how to bring corporate culture to life.
Supplier Relationship Administrator (FTC)
The Supplier Relationship Administrator (FTC) will manage the administrative lifecycle of supplier due diligence and onboarding within the Procurement department. Key responsibilities include maintaining supplier records, supporting review meetings, and ensuring contract compliance. This 12-month maternity cover role is ideal for a detail-oriented professional looking to contribute to procurement transformation in a hybrid working environment.
Business Process Management Specialist
The Business Process Management Specialist will focus on analysing, optimising, and documenting company workflows to enhance overall productivity. Key duties include developing new processes, implementing KPIs to measure effectiveness, and ensuring smooth transitions during improvements. This role is ideal for a proactive professional with experience in process management and strong analytical skills.
Operations Specialist
The Operations Specialist is responsible for managing table configurations, website registrations, and network performance monitoring. This role requires a proactive individual to handle partner inquiries and ensure compliance across key revenue-generating sites. It is a detail-oriented position that involves data analysis and cross-functional collaboration within the operations department.
Internship Program Kaizen Gaming
The Kaizen Gaming Internship Program 2026 is designed for students eager to learn by doing and grow in a global environment. It offers hands-on experience working on real business challenges from day one, fostering collaboration and skill development in a fast-paced, innovation-driven setting. This program aims to accelerate professional growth and expand perspectives within a dynamic team shaping the future of digital entertainment.
Support Agent (Freelance)
We are seeking a remote, freelance Support Agent to be the primary point of contact for users worldwide via email. This role involves processing customer requests, achieving key performance indicators, and investigating complex user issues. You will also contribute to improving support processes and maintaining documentation, working a specific night shift schedule.
Corporate Security Specialist
The Corporate Security Specialist (HQ) protects people and property at the BetMGM Corporate Office in Jersey City, New Jersey, and safeguards teams globally through the Emergency Response Center. This role involves safety, security, surveillance, compliance, audit, inventory control, facilities, maintenance, and emergency response. Responsibilities include building security, customer service, facility patrols, equipment inspections, and liaising with external agencies. The specialist will also manage incident reporting, coordinate emergency responses, and assist with shipping, receiving, and inventory control.
Senior Customer Experience - Danish, Finnish, Swedish, or Norwegian Speaking
This is a leadership-track role for a Senior Customer Experience Specialist who will raise the bar for the entire team and ensure department KPIs are met. The role requires excellent communication skills, problem-solving abilities, and the capacity to thrive in a fast-paced environment. Key responsibilities include providing player support, processing withdrawals, verifying documents, coaching agents, and coordinating team responses during high-pressure situations. Fluency in English and one of the Scandinavian languages is essential.
Senior Operations Specialist - Danish, Finnish, Swedish, or Norwegian Speaking
We are seeking a Senior Operations Specialist to ensure our operational "engine" runs smoothly by focusing on tools and workflows. This role involves providing player support, processing withdrawals, verifying identification, and assisting with team coaching and training. The ideal candidate is proactive, data-driven, and has advanced knowledge of iGaming regulations and CRM systems, with fluency in English and at least one Scandinavian language.
VIP Customer Support Representative
We are seeking a VIP Customer Support Representative to provide premium support to VIP clients for Jugabet, a gaming platform targeting Latin America. This role involves handling customer inquiries via chat, email, and phone, with a focus on resolving complex issues efficiently and maintaining high service standards. The position requires 24/7 availability, including night shifts and rotating schedules, and offers opportunities for professional growth within a dynamic work environment.
Senior Payment Operation Specialist
This role is for a Senior Payment Operation Specialist at an international online gaming company. The specialist will oversee payment processing operations, ensure the smooth performance of payment methods, and resolve any payment-related issues. Key responsibilities include identifying and escalating issues, and coordinating with various internal teams. The ideal candidate will have over 3 years of experience in online payments and strong analytical and communication skills.
Travel Manager
We are seeking a Travel Manager to oversee all travel operations, from planning and booking to trip completion. This role requires independent management of trips, strong vendor coordination, and meticulous attention to detail in managing changes and documentation. The ideal candidate will have 1-3 years of experience in travel or operations, with a good understanding of the full travel lifecycle and excellent organisational skills.
Office Coordinator (Part-time)
Evolution is seeking a part-time Office Coordinator to manage daily reception duties, handle correspondence, and maintain administrative records. This role requires a responsible and accurate individual adaptable to a fast-paced, international team environment. Key responsibilities include visitor management, supplier supervision, and assisting with meeting preparations. The position offers a competitive salary and opportunities for professional development.
Office Coordinator Team Lead
This is a leadership role within a dynamic, multi-location office environment, requiring close coordination with stakeholders, employees, visitors, and external partners. The position involves leading a team responsible for managing multiple priorities, ensuring consistent service quality, and maintaining efficient day-to-day operations. Key responsibilities include supervising and training the team, implementing workflows, and managing office resources. The ideal candidate will have strong people leadership skills and experience in operational oversight.
Technical Trainer
Deliver training programs to internal customers and employees via instructor-led training, webinars, and eLearning modules. Act as an ambassador for Aristocrat products and services. Maintain training administration records of classes taught, attendees, and student evaluations. Participate in the development of training program content consistent with adult learning methodology. Assist with video capture of step-by-step processes to build front line abilities work training materials.
Spanish Customer Service Host
Kick-start your career in the online gaming world as a Customer Service Host. You will be supporting the delivery of high-quality service within the contact centre, engaging with customers through live chats, calls, and emails in Spanish and/or English. Your drive and ideas will help us move faster, improve smarter, and stay ahead of the game. We are looking for passionate, driven individuals to join our thrilling journey of growth and innovation.
French Language Customer Account Advisor (Hybrid)
This role is for a French Language Customer Account Advisor working in a hybrid capacity. You will provide exceptional customer service to a global customer base, handling queries related to betting, payments, and accounts via Live Chat, email, and phone. The position requires fluent French and clear English communication, with a focus on efficient problem-solving and adaptability to a dynamic schedule. It offers a competitive salary, bonus scheme, and comprehensive benefits.
Monitoring Manager Junior
We are seeking a Monitoring Manager Junior to oversee data collection and processing in monitoring areas. This role involves identifying and addressing violations, interacting with support teams, and analysing complaint effectiveness. The ideal candidate will be proactive in research and detail-oriented in database management and complaint submission methods.
Purchasing Coordinator (Onsite)
The Purchasing Coordinator will support the Global Procurement team by working closely with suppliers, creating purchase orders, and gathering information. Key responsibilities include maintaining procurement data, processing requisitions, executing purchases, tracking orders, and managing supplier communications. This role requires at least two years of administrative experience, preferably in procurement, and strong organisational and communication skills.
Customer Experience Team Leader - Twilight/Night Shift
This role is for a Customer Experience Team Leader responsible for managing the twilight/night shift operations. You will lead a team to ensure seamless customer experience, operational continuity, and adherence to service level agreements during evening hours. The ideal candidate is an independent, high-energy leader with strong customer service and leadership skills, comfortable working flexible shifts and motivating a team in a fast-paced environment.
VIP Customer Support
This VIP Customer Support role is designed for individuals who can provide exceptional, high-level assistance to VIP clients through various communication channels. The position requires availability for night shifts and rotating schedules, ensuring continuous support. Key responsibilities include prompt and professional issue resolution, proactive account monitoring, and meeting performance targets. Adaptability and strong communication skills are essential for success in this dynamic environment.
Customer Service Advisor (Fixed Term Contract)
This is a Fixed Term Contract role for a Customer Service Advisor in Darwin, NT, Australia. The role involves supporting customers across phone, email, and live chat, processing bets, and resolving queries. It requires flexibility to work rotating rosters, including evenings and weekends, and involves 3 weeks of full-time training. The position is ideal for individuals seeking a short-term, full-time role in a fun, high-energy team environment.
Customer Account Advisor - English C1
The Customer Account Advisor role requires a C1 English level and involves providing exceptional support to US customers via chat, email, and phone. This position is based in the Bogota office and requires flexibility to work during peak sporting events, including evenings, weekends, and holidays. The role offers a chance to grow within customer support services and gain valuable insights into the American customer market.
Sports Betting Website Supervisor
This role is for a Sports Betting Website Supervisor, responsible for overseeing the administration of Live Streaming and content delivery for bet365's sports sites. The supervisor will ensure high-quality, localised content and manage the escalation of any issues with Live Streaming products. A key part of the role involves supervising and developing team leaders, providing them with support and ensuring their progression. The position requires a proactive approach to monitoring operations, reporting to management, and maintaining the high standards of the bet365 Sports product.
Back Office Configuration
This role involves configuring tables and settings within the Back Office system to support new licensees and existing configurations. The position requires assessing product usability and reliability, providing feedback for improvements, and ensuring all configurations meet established requirements and standards. The Back Office Configuration specialist will also be responsible for maintaining relevant documentation. It requires 1 year of experience and advanced English.
Studio Delivery Coordinator
The Studio Delivery Coordinator supports the planning, coordination, and execution of studio operations and deliverables. This role acts as a central communication hub between internal teams, clients, and suppliers to ensure efficient progress and prompt resolution of operational issues. Key responsibilities include managing schedules, tracking progress, facilitating stakeholder communication, and supporting delivery operations. The ideal candidate is highly organised, proactive, and detail-oriented, with strong problem-solving skills.
Customer Service Representative
This Customer Service Representative role involves managing high-volume communications across phone, chat, and email channels to resolve customer issues. The position requires a detail-oriented professional capable of troubleshooting product concerns while maintaining a polite and empathetic approach. It is a notable opportunity for someone who thrives in an ever-changing industry and is dedicated to providing comprehensive, high-quality customer experiences.
Customer Service Representative (Night Shift)
This Customer Service Representative role focuses on delivering high-quality support through phone, chat, and email channels during the night shift. The successful candidate will be responsible for troubleshooting issues, resolving complaints, and ensuring every customer interaction is handled with empathy and efficiency. It is a fast-paced position that requires a detail-oriented professional capable of adapting to an ever-changing industry environment.
Customer Service Representative
This role involves providing excellent customer service by handling a high volume of calls, chats, and emails. The representative will answer questions, resolve complaints, and troubleshoot issues to ensure a positive customer experience. Key attributes include empathy, active listening, efficiency, and adaptability to a dynamic industry.
Strategic Change Manager (AI) - 12M FTC
This 12-month fixed-term role focuses on driving strategic change initiatives across the COO and CCO functions within the UK and Ireland business. The successful candidate will manage project delivery, foster cross-functional collaboration, and ensure alignment with business priorities. It is a pivotal position for someone skilled in navigating complex environments and managing large-scale change programmes.
Customer Support Agent
We are seeking a Customer Support Agent to join our remote team. In this role, you will provide exceptional customer service via live chat, email, and phone, handling payment inquiries, KYC checks, and anti-fraud measures. You will also assist customers with game-related questions and offer personalised recommendations to enhance their gaming experience. This is a rewarding opportunity for individuals passionate about growth and making a difference in a fast-paced online casino environment.
Customer Service Representative
As a Customer Service Representative, you will be the first point of contact for players, delivering timely, empathetic, and effective assistance across live chat, email, and social media. You will also play a key role in customer verification processes and ensuring compliance with KYC/AML requirements across multiple jurisdictions. This dual focus on player experience and operational integrity makes the role essential to both customer satisfaction and regulatory compliance.
Head of Fraud and Payments Processing
The Head of Fraud and Payments Processing is a hands-on leader responsible for transforming, running, and maintaining the Fraud and Payments Processing departments. This role involves conducting comprehensive audits of existing rules and processes, identifying inefficiencies, and driving the redesign and implementation of improvements. The successful candidate will work closely with the team, ensuring rules are correctly configured and processes are followed. They will also manage and develop team leads, conduct fraud risk assessments, and manage operational resourcing.
Finnish Speaking Customer Experience Specialist
This role is for a Finnish Speaking Customer Experience Specialist based in Malta. You will act as a key link between customer support and technical teams, resolving complex player issues with precision and ensuring high levels of customer satisfaction. Key responsibilities include handling player queries via multiple channels, processing withdrawals, verifying identification documents, and escalating complex cases. The role requires fluency in Finnish and English, experience in online customer support, and strong problem-solving skills.
Swedish Speaking Customer Experience Agent - Hybrid (Malta)
ComeOn Group is seeking a Swedish Speaking Customer Experience Agent for a hybrid role in Malta. This position involves providing excellent customer service across calls, live chat, and email, becoming an iGaming expert for their brands and products. Key responsibilities include handling customer queries, processing documentation, and conducting security checks. The role is ideal for a strong communicator with problem-solving skills and an interest in AI tools.
Fraud Operations Manager
The Fraud Operations Manager will be responsible for developing and implementing strategies to minimise fraud risk and ensure the effectiveness of fraud detection and prevention systems. This role involves monitoring trends, conducting risk assessments, and managing chargeback processes. The successful candidate will lead a team of fraud analysts and investigators, collaborating with various departments and external partners to maintain robust fraud prevention measures.
Chargeback & Fraud Analyst
This role is for a Chargeback & Fraud Analyst to safeguard iGaming brands by mitigating losses from fraudulent activities. Key responsibilities include managing chargebacks, analysing accounts, investigating fraud cases, and identifying trends. The ideal candidate will have a keen eye for detail, a methodical approach, and the ability to make critical decisions. This position requires working on a rotating shift schedule, including evenings and weekends.
Customer Experience Team Leader
This role is for a Customer Experience Team Leader who will lead and inspire teams to deliver exceptional customer service. The position involves building high-performing teams, driving performance through goal setting and KPI monitoring, and optimising customer experience operations. The ideal candidate will champion compliance and best practices while fostering an engaging team culture. This hybrid role is based in St. Julian's, Malta.
Polish Speaking Customer Experience Agent - Hybrid (Malta)
This role is for a Polish Speaking Customer Experience Agent based in Malta, offering a hybrid working model. The position involves providing excellent customer service to iGaming players through calls, live chat, and email. Key responsibilities include handling customer queries, processing documentation, and conducting security checks. The role requires fluency in Polish and English, strong problem-solving skills, and an interest in AI tools.
Customer Experience Agent - Danish, Finnish, Swedish, or Norwegian Speaking
ComeOn Group is seeking a Customer Experience Agent fluent in Danish, Finnish, Swedish, or Norwegian to join their team in St. Julian's, Malta. This hybrid role involves supporting iGaming players across calls, live chat, and email, handling account queries, payment processes, and more complex issues. The position offers a competitive salary, bonus scheme, hybrid working, and opportunities for professional growth within the ComeOn Academy.
Danish Speaking Customer Experience Agent - Malta
We are seeking a Danish Speaking Customer Experience Agent to join our team in Malta. This role involves providing excellent customer service across calls, live chat, and email, becoming an iGaming expert for our brands. You will handle customer queries, process documentation, and ensure player safety. The position offers a hybrid working model and opportunities for growth within the company.
Scandinavian Speaking Customer Experience Agent
ComeOn Group is seeking a Scandinavian Speaking Customer Experience Agent for a hybrid role in Malta. This position involves providing excellent customer service across calls, live chat, and email, becoming an iGaming expert for their brands. Key responsibilities include handling customer queries, processing documentation, and conducting security checks. The role requires fluency in Scandinavian languages and English, strong problem-solving skills, and comfort with shift work.
Dutch Speaking Customer Experience Specialist - Malta
This role is for a Dutch Speaking Customer Experience Specialist based in Malta. You will act as a crucial link between customer support and technical teams, resolving complex customer issues with precision and ensuring high levels of satisfaction. Key responsibilities include handling player inquiries, processing withdrawals, verifying documents, and escalating complex cases. The position offers a hybrid working model, competitive salary, and opportunities for professional growth.
Swedish Speaking Customer Experience Specialist - Malta
This role is for a Swedish Speaking Customer Experience Specialist based in Malta. You will act as a bridge between frontline support and technical teams, resolving complex customer issues with precision and ensuring customer satisfaction. Key responsibilities include handling player inquiries via multiple channels, processing withdrawals, verifying identification documents, and escalating complex queries. The role requires fluency in Swedish and English, experience in online customer support, and a problem-solving mindset.
Dutch Speaking Customer Experience Agent - Night Shift
This role is for a Dutch Speaking Customer Experience Agent working night shifts in Malta. You will be responsible for providing excellent customer service across various channels, including calls, live chat, and email, and handling customer queries and issues. The position requires fluency in Dutch and English, strong problem-solving skills, and comfort with night shifts.
Danish Speaking Customer Experience Specialist - Malta
This role is for a Danish Speaking Customer Experience Specialist based in Malta. You will act as a bridge between frontline support and technical teams, resolving complex customer issues with precision and ensuring customer satisfaction. Key responsibilities include handling player inquiries, processing withdrawals, verifying documents, and escalating complex queries. The position offers a hybrid working model and opportunities for professional growth.
Finnish Speaking Customer Experience Agent - Hybrid (Malta)
This role is for a Finnish Speaking Customer Experience Agent based in Malta, offering a hybrid working model. The position involves providing excellent customer service across calls, live chat, and email, becoming an iGaming expert for the company's brands and products. Key responsibilities include handling customer queries, processing documentation, and ensuring player and business safety. The role offers competitive salary, bonus schemes, and a flexible hybrid work environment.
Customer Experience Operations Manager
We are looking for a new Operations Manager to join our Customer Experience team. You will be responsible for the day-to-day smooth running of the team, ensuring key results are met and exceeded. This role acts as a bridge between strategic development and operational execution, and you will be the 'go-to' person for anything affecting the support team.
Dutch Speaking Customer Experience Agent
ComeOn Group is seeking a Dutch Speaking Customer Experience Agent to join their team in St. Julian's, Malta. This hybrid role involves providing excellent customer service across calls, live chat, and email, becoming an iGaming expert for their brands. Key responsibilities include handling customer queries, processing documentation, and conducting security checks. The position offers competitive salary, bonus schemes, and a hybrid working model with opportunities for remote work.
VIP Operations Specialist (Mexico)
Join Novibet as a VIP Operations Specialist and be the first point of contact for valued players. This role involves resolving issues, answering queries, and promoting offers efficiently. You will liaise with various departments to escalate and resolve player-related issues, ensuring alignment with business objectives and policies. Prior industry experience and excellent communication skills are essential.
Senior Executive Assistant
Novibet is seeking a Senior Executive Assistant to manage the daily agenda of senior leadership, optimise time management, and prioritise tasks with discretion. The role involves coordinating meetings, managing international travel arrangements, and preparing meeting materials. The ideal candidate will have a basic understanding of budgets and financial documentation, and be able to plan and execute PR activities and events. This is a key role in a dynamic, fast-growing company.
VIP Operations Specialist
Novibet is seeking a VIP Operations Specialist to join their dynamic team. In this role, you will be the primary point of contact for VIP players, resolving issues and ensuring a high level of service. Key responsibilities include assisting players, liaising with internal departments, and adhering to business objectives. This position requires excellent communication skills and a proactive approach to customer service.
Procurement Specialist
Novibet is seeking a Procurement Specialist to join their team in Athens, Greece. This role is crucial for driving operational excellence in procurement activities, particularly within Professional Services categories. You will be responsible for sourcing, supplier management, and procure-to-pay processes, contributing to cost optimization and efficiency. The ideal candidate will have a degree in a relevant field and at least two years of procurement experience.
Office Coordinator (Malta)
Novibet is seeking an Office Coordinator in Malta to ensure the efficient running of the office and provide vital administrative support. This role involves managing daily operations, supplier relationships, office upkeep, and coordinating events. The ideal candidate will have strong organisational skills, initiative, and at least two years of relevant experience.
IT Procurement Associate
Novibet is seeking an IT Procurement Associate to support procurement activities for IT categories like software, hardware, and services. This role involves managing sourcing, supplier relationships, and procure-to-pay processes to ensure operational excellence. The ideal candidate will have up to two years of experience and strong analytical and communication skills.
VIP Operations Specialist
Novibet is seeking a VIP Operations Specialist to be based in Heraklion, Crete. This role involves being the primary point of contact for VIP players, resolving issues, and promoting services. You will liaise with various departments to ensure smooth operations and maintain high standards of service for the company's most valuable clients. The ideal candidate will possess excellent communication skills and a proactive approach to customer service.
Office & Facilities Manager
Betsson Group is seeking an Office & Facilities Manager for their Malta HQ. This role involves ensuring the smooth running of workplace operations, from facilities management to creating a positive employee experience. Key responsibilities include managing internal events, vendor relationships, budgets, and health & safety protocols. The ideal candidate will have over 5 years of experience in a similar role and strong project management skills.
Transformation Specialist
The Transformation Specialist role focuses on connecting strategy with execution within the Product Development Organisation. This position involves shaping operating models, optimising practices, and embedding continuous improvement to drive organisational agility. The ideal candidate will be outcome-driven, value simplicity, and contribute to building a culture of agility and delivering meaningful change.
Travel Coordinator
Betsson Group is seeking an energetic and highly organised Travel Coordinator to join their vibrant Malta office. This role is central to creating seamless travel, relocation, and onboarding experiences for employees globally. Key responsibilities include managing travel bookings, negotiating hotel agreements, coordinating relocations, and overseeing company apartments in Malta. The ideal candidate will have at least two years of experience in a similar role within an international environment and possess strong organisational and communication skills.
Danish Language Customer Account Advisor (Hybrid)
This role is for a Danish Language Customer Account Advisor based in Malta, offering a hybrid working model. You will be responsible for providing exceptional customer service to a global customer base via Live Chat, email, and phone, handling queries related to betting, payments, and accounts. The position requires fluent Danish and English communication skills, adaptability, and the ability to thrive under pressure. The role offers a competitive salary, bonus scheme, and comprehensive benefits including health insurance and social events.
English Customer Account Advisor - Programa De Discapacidad
This role is for an English Customer Account Advisor with a C1 English level, based in the Bogota office. You will provide exceptional support to US customers via chat, email, and phone, working during peak times including evenings, weekends, and holidays. The position offers a chance to grow in customer support services and gain valuable insights into the American customer market.
Dutch Language Customer Account Advisor (Hybrid)
This role is for a Dutch Language Customer Account Advisor working in a hybrid capacity. You will provide exceptional customer service to a global customer base, handling queries related to betting, payments, and accounts via Live Chat, email, and phone. The position requires fluency in Dutch and English, strong problem-solving skills, and adaptability to a dynamic schedule. It offers a competitive salary, development opportunities, and a supportive work environment.
Dutch Speaking Customer Advisor (Hybrid)
As a Dutch Speaking Customer Advisor (Hybrid) at bet365 in Malta, you will play a crucial role in providing exceptional customer service to millions of global customers. You will support customers via live chat, email, and phone with queries regarding betting, payments, and accounts. This role requires flexibility, motivation, and the ability to multitask effectively in a dynamic environment. You will receive a competitive salary, attractive bonuses, and comprehensive benefits.
Danish-speaking Customer Service Representative (Hybrid)
This is a hybrid role for a Danish-speaking Customer Service Representative based in Malta. You will be responsible for providing excellent customer service to a global customer base via live chat, email, and phone, assisting with inquiries related to gaming, payments, and account issues. The role requires fluency in Danish and English, strong problem-solving skills, and the ability to thrive in a fast-paced environment. The position offers a competitive salary, development opportunities, and a comprehensive benefits package.
Executive Assistant
We are looking for a highly organised, proactive, and dependable Executive Assistant to support our leadership team and ensure smooth daily operations. This role blends executive support, office management, vendor coordination, travel arrangements, and operational assistance. The ideal candidate is resourceful, detail-oriented, and comfortable managing a wide range of responsibilities in a fast-paced environment.
Junior Customer Service Agent
Junior Customer Service Agent will be the first point of contact for our players through live chat, email, and phone calls delivering the best possible experience in both Finnish and English languages. Start your adventure by participating in our 3-week-long training on the job. Support our players with quality solutions in a timely, personal, and professional manner that exceeds the customers’ expectations; Identify and support players in any difficulties they might encounter; Provide explanations to customers about products/site/policies/ promotions, etc; Update customer account/details with necessary information when needed; Understand, guide, and support players in Safer Gambling; Collaborate with our Fraud and payments team in customer queries; Understand AML and report any suspicious activity.
Junior Customer Service Agent [Swedish Speaking]
This role is for a Junior Customer Service Agent who will be the first point of contact for players, handling inquiries in Swedish and English via live chat, email, and phone. Key responsibilities include providing excellent customer support, resolving player issues, and understanding safer gambling and AML procedures. The position offers a 3-week training period and a relocation package to Malta.
Project/Process Automation Manager
The Project/Process Automation Manager will coordinate cross-functional teams and improve operational efficiency. Key duties include managing meeting cadences, enhancing Jira workflows, and automating routine tasks using AI and no-code tools. This role requires a proactive individual with a keen eye for detail and a drive to see tasks through to completion, contributing to the smooth operation of multi-brand processes.
Personal Assistant
Currently we are looking for a skilled and dynamic Personal Assistant to become an integral part of our team, working hand-in-hand with one of our esteemed top managers. This is a unique opportunity to directly support and collaborate closely with a key decision-maker within our organization, playing a pivotal role in their day-to-day operations and contributing to their overall effectiveness and success.
Office Manager
LiveScore Group is seeking an Office Manager to join their Gibraltar office. This role focuses on the practical and strategic management of the office environment, ensuring it operates seamlessly and provides an exceptional experience. The Office Manager will be responsible for facilities, budget optimisation, Health & Safety compliance, and onboarding new team members.
Office Coordinator
An energetic and highly organised Office Coordinator is sought to ensure the smooth operation of a Malta office and enhance the workplace experience. This role involves managing office operations, coordinating travel and events, and supporting employee initiatives. The ideal candidate will be proactive, resourceful, and possess excellent communication skills, with a passion for creating a positive and well-maintained office environment.
Business Process Manager
SoftConstruct is seeking a Business Process Manager to analyse, design, and optimise business processes. This role involves leading process implementation, coordinating with IT, and driving change management to foster continuous improvement and ensure compliance. The ideal candidate will possess strong analytical and project management skills, with a focus on process efficiency and regulatory adherence. This is an opportunity to shape business operations and contribute to strategic decision-making.
Partner Operations Executive
We are looking for an organised, proactive Partner Operations Executive to join our team in Chiswick. You will support the delivery of process improvement initiatives and provide flexible operational support across the Partner Operations function. This role suits someone who is comfortable with variety, manages their own workload without being chased, and gets satisfaction from making things more organised.
Senior Programme Manager, Partner Operations
Light & Wonder is seeking a Senior Programme Manager for Partner Operations to lead new market entry programmes. This role requires a deep understanding of regulated markets and the ability to coordinate across Legal, Compliance, Commercial, Technology, and external Partners. You will own programme plans, manage the Partner Operations portfolio, and drive documentation and process improvements. Strong stakeholder management and experience in iGaming or a similar regulated industry are essential.
Customer Research Agent
As a Customer Research Agent, you will monitor customer support communications for an international online gaming company to ensure quality and compliance. Your responsibilities include documenting feedback, collaborating with the support team to establish best practices, and creating detailed reports on quality metrics and agent performance. This role requires strong analytical skills to identify areas for improvement and contribute to enhancing the overall customer service experience. Fluency in Spanish and advanced English proficiency are essential.
Operations Manager
This role is for an Operations Manager responsible for coordinating operational processes across multiple projects and teams. The key focus is on maintaining efficiency, transparency, and cross-functional collaboration to support the scaling of operational functions. The successful candidate will track workflows, ensure process visibility, and drive improvements while working closely with various stakeholders.
Partnership Coordinator
The Game Operations Specialist supports the release, configuration, and ongoing operation of game content across multiple markets. This role involves coordinating game launches, updates, and integrations accurately and on time. It requires working closely with internal teams and external partners to manage configurations, support new market onboarding, and ensure the smooth operation of live content. Key responsibilities include planning and executing game releases, managing configurations, and providing operational support during onboarding and post-launch activities.
Payment Operations Manager
The Payment Operations Manager will oversee the functionality and performance of payment systems for a leading business advisory group in the iGaming and Entertainment sector. Key responsibilities include monitoring payment methods, analysing acceptance rates, managing balances, and developing contingency plans. The role requires a strong analytical mindset, proficiency in Excel, and a deep understanding of online payment integrations. This is an excellent opportunity to contribute to data-driven enhancements and product improvements within a dynamic work environment.
Office Administrator
This role is for an Office Administrator in Munich, responsible for overseeing all aspects of office administration, facilities management, and health and safety initiatives. Key duties include managing attendance, post, travel expenses, vendor relationships, and ensuring compliance with local laws and safety regulations. The position requires strong communication and problem-solving skills, proficiency in HRIS and Microsoft Office, and fluency in German and English.
Internal Communication Specialist
This role is for an Internal Communication Specialist to join the Employer Branding and Internal Communications team. You will be responsible for planning and executing employee engagement initiatives and internal events, as well as creating and publishing internal communication content. The position offers the opportunity to shape everyday life at Evolution and strengthen company culture.
Customer Support Specialist
We are seeking a Customer Support Specialist to join our remote team. In this role, you will be responsible for ensuring customer satisfaction by addressing inquiries, resolving issues, and providing assistance across our Casino, eSports, and Sports products via chat and email. The ideal candidate will have strong customer service skills, a passion for iGaming, and the ability to work independently and collaboratively in a remote setting. Flexibility to work varying shifts in a 24/7 support team is also required.
Operations Support Analyst
We are seeking an Operations Support Analyst to join our global team. You will be responsible for the centralized Incident communication process, triaging and resolving production issues, application monitoring, and incident coordination for B2B customers. This role requires excellent communication and technical skills, with a strong understanding of industry knowledge to meet Service Level Agreements.
Project Manager
This role is for a Project Manager responsible for the end-to-end delivery of studio projects and daily operations within a dynamic online casino setting. You will coordinate with technical and cross-functional teams to manage AV technology and infrastructure, ensuring efficient procurement, installation, and dismantling. Key responsibilities include project planning, resource allocation, risk management, and ensuring compliance with operational and safety standards.
Data Collection & Scouting Operations Director / LATAM
FeedConstruct is seeking a Data Collection & Scouting Operations Director for the LATAM region. This role is responsible for leading and managing data collection and scouting operations, developing a strong regional network, and ensuring accurate, real-time sports data collection. The position requires collaboration with various teams, monitoring of regional sports markets, and management of local contributors. The ideal candidate will have strong analytical, operational, and leadership skills, with fluent English and Spanish communication abilities. This is a fully remote, full-time position.
Office Manager & Team Lead
We are looking for an Office Manager & Team Lead to ensure the smooth and efficient operation of our Copenhagen office. This role involves overseeing administrative tasks, managing daily office operations, and providing leadership to the Danish Office Team. You will be responsible for people management, coaching, and fostering a positive team environment, while also acting as the primary point of contact for visitors and liaising with external partners. The ideal candidate will have experience in office management and leadership, with strong communication skills in both Danish and English.
Enterprise Applications Manager
This role involves maintaining and modifying HFM/Hyperion Planning/Essbase application metadata and supporting the Finance organisation during budget and forecasting cycles. You will define and document security settings, manage functional artefacts, and provide level 1 and level 2 application support. The position requires a Bachelor's degree in Accounting or Finance and 3-5 years of experience supporting Oracle Hyperion Planning and Essbase.
Trading Support Agent
This role is for a Trading Support Agent based in Cape Town. You will provide second-line support for trading-related queries, ensuring optimal efficiency and profitability. Key responsibilities include assisting departments with sportsbook escalations, updating databases, and developing trading skills. The ideal candidate will have strong communication skills, a keen interest in sports, and the ability to adapt to a 24/7 shift environment.
EDD Specialist HVC
As an EDD Specialist HVC, you will be responsible for protecting business revenue and mitigating compliance risk by assisting customers with Source of Wealth requirements. This role involves establishing and strengthening customer relationships, providing excellent customer service, and handling objections to ensure compliance adherence. You will also be involved in improving customer retention, troubleshooting roadblocks, and collaborating with other departments to enhance the overall customer due diligence experience.
Head of Payments Operations
This role is for a Head of Payments Operations responsible for the end-to-end withdrawal life cycle. Key responsibilities include managing processes, projects, reporting, systems, and cashflow to ensure efficient, reliable, and compliant withdrawals. The role involves partnering with internal teams and external providers, analysing payment data, and presenting findings to senior leadership to drive improvements and strategic initiatives.
SOX Audit Administrator
This role is for a SOX Audit Administrator responsible for the coordination, tracking, and administration of the SOX compliance programme. You will act as a key operational link between Finance, control owners, Internal Audit, and External Auditors to ensure a well-controlled environment. Key responsibilities include managing audit requests, supporting testing activities, and tracking deficiencies and remediation efforts. The ideal candidate will have strong organisational skills, attention to detail, and excellent communication abilities.
Match Operator/ Local Match Reporter
The Match Operator/Local Match Reporter is a part-time role focused on live sports event coverage and data accuracy. Responsibilities include communicating with remote reporters, updating match commentary in a computer system, and monitoring live game data. The role requires on-site presence at sporting events to gather and report detailed match information, including play-by-play action and scoreboard details, ensuring all data is accurate and timely.
Trading Operations Associate
The Trading Operations Associate role supports the 24/7 Risk and Trading Operations team, ensuring operational excellence across sports betting platforms. Key responsibilities include assisting traders with issue escalation, verifying and creating sport setups, and monitoring app features. This role requires extensive sports knowledge, computer savviness, and the ability to work flexible hours, including evenings, weekends, and holidays.
Trading Operations Associate
The Trading Operations Associate role is part of a 24/7 team responsible for supporting operational sports betting platforms. Key responsibilities include assisting traders with issue escalation, verifying and creating sports setups, and monitoring app features. The role requires extensive sports knowledge, computer savviness, and the ability to work flexible hours.
Trading Operations Associate
The Trading Operations Associate role is part of a 24/7 team responsible for troubleshooting and escalating issues on operational sports betting platforms. This position is crucial for achieving "operational excellence" within the Risk & Trading department. Key responsibilities include assisting traders, verifying and creating sports setups, testing app features, and communicating with data providers. The role requires extensive sports knowledge and the ability to work evenings, weekends, and holidays.
Customer Service Associate
Playtech Managed Services is seeking a Customer Service Associate fluent in English to provide exceptional support to clients. You will address customer queries via chat, email, and phone, resolving issues professionally and adhering to company procedures. The role requires strong communication and multitasking skills, a personal interest in sports, and flexibility to work shifts. This is an opportunity to join a dynamic team and contribute to a leading gaming technology company.
Senior Operational Lead – Live Sports Data Production (m/f/d)
This role is for a Senior Operational Lead responsible for the operational backbone of the Live Production unit, ensuring the delivery of mission-critical live sports data worldwide. The position requires driving operational excellence, maintaining data integrity, and executing strategic initiatives within a fast-paced, high-stakes environment. The Senior Operational Lead will oversee scout training, manage workflows, and foster cross-functional collaboration to optimize data delivery and business impact.
Sports Data Operator (Civil Contract)
Genius Sports is seeking a remote Sports Data Operator in Bulgaria for a civil contract role. This position involves collecting and monitoring live sports data, including teams, lineups, and player performance, using specialized software. The operator will ensure data accuracy, provide real-time feedback, and collaborate with game managers. The role requires flexible availability, including weekends, and a strong passion for sports like Football and Basketball.
Customer Service Agent - Dutch Speaking
FDJ UNITED is seeking a Dutch-speaking Customer Service Agent to join their global team in Malta. This hybrid role involves providing customer support via live chat, email, and telephone to customers across multiple brands and markets. You will assist players with inquiries, guide them through the platform, and contribute to a positive and safe gambling experience. The ideal candidate is fluent in Dutch and English, possesses strong problem-solving skills, and is passionate about delivering excellent customer service.
BPO Operations Specialist (Swedish Speaker)
The BPO Operations Specialist (Swedish Speaker) role is crucial for supporting back-office functions and ensuring an exceptional customer experience. Key responsibilities include daily metric analysis, performance reporting, and providing support to BPOs and users. The role also involves managing BPO targets, analyzing communications, handling escalations, and optimizing knowledge base content. This position requires strong analytical and communication skills, with a focus on continuous improvement and stakeholder alignment.
Backoffice Agent (Swedish Speaker)
This role is for a Backoffice Agent (Swedish Speaker) focused on Responsible Gaming support. You will provide second-level customer support, analyze vendor performance, and handle critical alerts. The position requires strong analytical skills and the ability to collaborate with various stakeholders to ensure a stable operational plan and excellent customer experience.
Customer Support Quality Specialist
The Customer Support Quality Specialist will monitor customer interactions to ensure adherence to policies and procedures, providing feedback and identifying areas for improvement. This role involves collaborating with the support team to establish best practices, creating reports on quality metrics, and developing a deep understanding of the company's products. The ideal candidate will have strong analytical skills and experience in quality assurance within a customer support environment.
Executive Assistant
Executive Assistant role supporting the Chief Legal Officer, focusing on managing complex schedules, priorities, and communications. Requires exceptional organizational skills, executive presence, and the ability to build trust. This position is central to a fast-paced, results-driven environment where precision and sound judgment are crucial.
Executive Assistant
FanDuel is seeking a high-level Executive Assistant to support the Senior Leadership Team in New York City. This role involves coordinating schedules, travel, projects, and administrative tasks. The ideal candidate is flexible, possesses strong problem-solving skills, and can handle confidential information with discretion. This position is crucial for ensuring operational flexibility and supporting evolving business needs.
Customer Support Executive (Finnish Speaking)
We are currently looking for a talented Customer Support Executive (Finnish Speaking) to provide enhanced customer services. This role involves responding to customer queries via live chat, email, and phone, ensuring compliance with company policies. You will also be responsible for internal communication, updating customer databases, and staying informed about company products and policies.
Customer Support Agent
This role is for a Customer Support Executive responsible for providing enhanced customer services to players via live chat and email. Key duties include assisting with account management, game queries, and technical troubleshooting, while ensuring compliance with responsible gaming regulations. The position requires strong problem-solving skills, empathy, and the ability to collaborate with other departments to maintain seamless 24/7 support. This is an entry-level, full-time position based in Athens, Attica, with a hybrid working model.
Customer Support Executive (Portuguese Speaking)
This role is for a Customer Support Executive who is fluent in Portuguese and English. You will be responsible for providing excellent customer service through various channels, including live chat, email, and phone. Key duties include responding to customer queries, communicating with other departments, and staying updated on company policies and products. This is an entry-level, full-time position based in Athens, Attica, with a hybrid working model.
Customer Support Agent
We are seeking a Customer Support Executive to join our team in Thessaloniki. This role focuses on providing excellent customer service to players through live chat and email, addressing queries related to accounts, payments, games, and technical issues. You will be responsible for ensuring compliance with regulations, documenting interactions, and collaborating with other departments to resolve complex problems. The ideal candidate will be empathetic, patient, and possess strong problem-solving skills to contribute to a positive player experience.
Merchandise and Production Manager
Seeking a Merchandise and Production Manager to oversee the full cycle of merchandise preparation for events and international exhibitions. Responsibilities include production planning, resource optimization, quality assurance, contractor management, logistics, budgeting, and market trend analysis. The role requires experience in apparel manufacturing and proficiency in Asana and Jira.
Chief Operation Officer
PIN-UP is seeking a Chief Operation Officer with 3-5 years of experience in FinTech and 1-3 years in a C-level position. The role requires strategic thinking, data analysis, and strong leadership skills to drive operational efficiency and manage various aspects of FinTech product operations, including regulatory compliance, financial oversight, risk management, and team leadership.
Online Chat Operator Junior
Join our team as an Online Chat Operator and provide excellent customer support. You will consult customers on company products, assist with technical issues, and collaborate with other departments. This role requires strong communication skills, problem-solving abilities, and the capacity to handle multiple chats effectively. If you are customer-oriented and eager to grow, apply now.
Event Manager
The Event Manager will be responsible for the preparation and execution of internal business group events. This includes managing budgets, coordinating logistics, communicating with vendors, and utilizing Google Workspace tools for presentations, surveys, and data analysis. The role offers an opportunity to work within a fast-growing business group and a multicultural team of professionals.
Event Manager
PIN-UP is seeking an Event Manager to oversee international event projects from conception to completion. The role involves planning and executing large-scale exhibitions and networking events, managing budgets, and coordinating with vendors and cross-functional teams. The ideal candidate will have a proven track record in event management, strong project management skills, and experience in the iGaming or digital industries. This is a remote position offering the opportunity to work with a multicultural team of professionals.
Event Manager
The Event Manager will be responsible for organizing and delivering internal corporate events in Kyiv, managing the full event lifecycle from briefing to post-event reporting. This role requires strong strategic planning, budgeting, and vendor management skills, as well as the ability to handle on-site issues and analyze event effectiveness. The ideal candidate will have proven experience in event management, excellent organizational skills, and the ability to work autonomously.
Monitoring Team Specialist
Join a fast-growing business group as a Monitoring Team Specialist. Be part of a multicultural team of top professionals and enjoy a great working atmosphere. This role offers the opportunity to work remotely or on-site in beautiful offices and build a strong professional network.
Executive Assistant
SoftConstruct is seeking a new Executive Assistant to join their team. The role involves serving as a primary point of contact, managing communications, providing translation support, organizing events and meetings, and assisting with travel arrangements and administrative tasks.
Operations Coordinator
SoftConstruct is seeking a new Operations Coordinator to join their team. The role involves coordinating daily business operations, supporting process improvements, liaising with internal teams, and assisting with project management. The ideal candidate will have a Bachelor's degree and 2+ years of experience in a relevant role, with strong organizational and communication skills.
Procurement and Logistics Specialist
Softconstruct is seeking a Procurement and Logistics Specialist to join their team. This role involves assisting in the procurement process, coordinating logistics operations, and maintaining accurate records. The ideal candidate will have experience in procurement, logistics, or supply chain management and strong knowledge of related processes.
Game Presenter
CreedRoomz is seeking motivated individuals to work as Game Presenters for online casino games. Responsibilities include organizing and conducting games, ensuring compliance with rules and regulations, and maintaining a professional demeanor. The role requires fluency in at least one specified language and a high sense of responsibility.
IT Support Specialist
CreedRoomz is seeking an IT Support Specialist to provide technical assistance to internal users. The role involves troubleshooting hardware and software issues, installing and configuring systems, and resolving network problems. The ideal candidate will have strong problem-solving skills and the ability to communicate effectively with end-users and management. This position offers a dynamic work environment with flexible scheduling.
Helpdesk Technician N1 - M/F - Permanent Contract
We are looking for a Level 1 Helpdesk Technician on a permanent contract in Bordeaux to join the L'Addition team, a subsidiary of the FDJ Group. Your main role will be to handle customer calls, qualify and resolve Level 1 incidents, and assist clients with setting up their equipment remotely. You will also ensure compliance with company standards and procedures.
Mobile Technician South
FDJ UNITED is seeking a Mobile Technician for its subsidiary Aleda to cover the South of France. This role involves installing and training clients on payment solutions in various points of sale, with national travel and overnight stays required. The position offers full remote work when not on intervention and requires at least 2 years of experience in mobile installation/training.
Level 1 Customer Support Technician
We are looking for a Level 1 Customer Support Technician on a permanent contract (CDI) in Bordeaux to join Aleda, a subsidiary of the FDJ UNITED Group specializing in secure electronic transactions. Your main tasks will include handling customer calls, qualifying and resolving level 1 incidents, and providing remote assistance for equipment setup. This position is ideal for an autonomous, rigorous individual with excellent oral communication skills, wishing to evolve in a dynamic and transforming sector.
Office Coordinator
An Office Coordinator is sought for a full-time position in Sofia to ensure the smooth day-to-day operation of the office. Key responsibilities include managing access control systems, handling correspondence, maintaining office supplies and inventory, and ensuring compliance with company policies. The role requires a high sense of responsibility, excellent communication skills, and the ability to work independently and as part of a team in a fast-paced environment.
Operations Production Lead
Trustly is seeking Operations Production Leads for its regulated operational function. This role is responsible for operational delivery, translating business goals into clear deliverables for KYC & Transaction monitoring teams, and ensuring these goals are met. The ideal candidate will drive team success, manage multiple priorities, and have experience in KYC/AML within Fintech, Payments, Banking, or Financial Services.
Middle Office Manager
GR8 Tech is seeking a Middle Office Manager to ensure the smooth and predictable running of their office environment. This role involves owning day-to-day operations, coordinating vendors, managing budgets, and organizing events to create a comfortable and seamless office experience for the team.
Equipment Support Specialist
Evolution is looking for an Equipment Support Specialist for their team in São Paulo. This role involves the installation, maintenance, and monitoring of gaming equipment to ensure its continuous availability. The ideal candidate will have a high school diploma, good computer skills, and the ability to work under pressure. The position offers the opportunity to work in a leading company in the online casino entertainment sector.
Project Manager
This role is for a Project Manager responsible for overseeing projects from initiation to completion. Key duties include planning, executing, monitoring, and closing projects, managing resources, and communicating with stakeholders. The position requires strong organisational, analytical, and problem-solving skills, along with excellent English and Portuguese communication abilities. This is a full-time, on-site role located in São Paulo.
Technical Account Manager
We are seeking a proactive, technically minded and relationship-driven Technical Account Manager to serve as the primary operational liaison for our GiG partners. In this role, you will combine strong customer relationship management with hands-on technical support to ensure our operators receive exceptional service, timely issue resolution, and clear guidance on how to maximize value from our products. You will act as the trusted point of contact for a portfolio of partners - driving operational excellence, identifying growth opportunities, and championing customer needs across internal teams.
Office Administrator
Sportradar is seeking an Office Administrator in Munich to manage administrative tasks, facility management, and health & safety. This role involves close collaboration with HR and the Office Lead to ensure efficient operations. Responsibilities include office administration, attendance management, organizing events, managing local service providers, and ensuring compliance with health and safety regulations. The role also involves coordinating employee benefits and liaising with external providers.
Office Coordinator Team Lead
This Office Coordinator Team Lead position is a leadership role overseeing operations across multiple locations. The successful candidate will guide a team, manage daily office functions, and ensure high service expectations are met. Key responsibilities include supervising staff, optimising workflows, managing resources, and fostering team growth. This role requires strong organisational skills, effective time management, and the ability to balance hands-on tasks with team leadership.
Technical Operations Manager
The Technical Operations Manager will lead a team of Support Specialists and oversee the studio equipment build process, resource planning, and project management. This role is crucial for ensuring the uninterrupted operation of studio technical equipment through maintenance, repair, and strategic procurement. The position also involves contributing to R&D, solution design, and new employee development, making it a key role in maintaining operational excellence.
Head of Office Admin
GR8 Tech is seeking a Head of Office Admin to build and scale a seamless, efficient, and human-centered office environment across multiple locations. This role involves defining workplace strategy, managing end-to-end office operations, leading new office launches, and overseeing vendor management. You will partner closely with HR, IT, Security, and Finance to ensure aligned operations and support leadership with insights. The ideal candidate has 5+ years of experience in Office Administration/Operations, including leadership, and strong vendor management skills.
Business Operations Manager
The Business Operations Manager is a critical partner to the VP of Operations, providing hands-on operational support and translating strategic goals into outcomes. This role involves providing data-driven insights, driving initiatives to improve productivity, and enabling the VP of Operations to operate at maximum leverage. You will act as an operational "second brain", turning ideas into measurable results by working across various business functions to ensure clear priorities, accountability, and timely execution.
Billing Operations Specialist
We are seeking a detail-driven Billing Operations Specialist to safeguard revenue, manage payment risks, and ensure seamless billing operations. This role involves handling fraud alerts, chargebacks, refunds, and CRM billing tasks, as well as verifying suspicious customers and monitoring KPIs. You will collaborate with payment systems, address prevention alerts, and contribute to the continuous improvement of internal processes and documentation.