Business Operations Manager - Latvia
As the Business Operations Manager, you will lead commercial operations in Latvia, ensuring strong local execution across the business.
- Own the overall performance of the Latvian market, driving revenue growth, customer acquisition, and retention in line with Baltic strategic objectives.
- Act as the primary market owner and expert for Latvia, providing insights on customer behavior, competitive landscape, and regulatory requirements to shape local strategy.
- Work closely with Baltic and central cross-functional teams to provide local market input and ensure initiatives are effectively adapted for the Latvian market.
- Drive a data-led mindset, closely monitoring KPIs such as acquisition, conversion, retention, and continuously identifying opportunities to improve performance.
- Contribute to market performance and budget management.
- Oversee and support the effective functioning of the Latvia office, ensuring smooth day-to-day operations and a well-organised, productive work environment.
- 3 years' experience within a similar role (required)
- 5+ years in the gaming industry (required)
- Strong ability to read data and analytics (required)
- Fluency in Latvian and English (required)
- Experience in online business (required)
- Data driven and KPI driven with ability to work in broad teams (required)
- Understanding of Customer Lifetime cycle and value (required)
- Hands-on leadership and motivational skills (required)
- The salary range for this position is €40,000 - €55,000 gross annually, additionally a quarterly bonus.
Betsson is a diversified, multinational gaming group whose history dates back to 1963 and which is now listed on Nasdaq Stockholm. The group employs around 3,000 people of more than 75 nationalities across over 20 locations; Betsson AB is registered in Stockholm, while its operational headquarters in Ta' Xbiex, Malta, run the day-to-day business. Through brands such as Betsson, Betsafe and NordicBet, it offers casino, sportsbook and other gaming products in regulated markets across Europe, the Americas and Central Asia. Its proprietary technology supports a scalable model serving both B2C customers and B2B partners, with responsible growth and customer protection central to its strategy.
