B-BBEE & CSR Manager
Kick-start your career in the online gaming world and experience the very latest in technology and innovation. We’re part of Super Group, the NYSE-listed digital gaming company behind some of the world’s leading Sports and iGaming brands. Our journey at Betway Africa started in 1999 with a handful of brilliant individuals and some very big picture thinking. Now, we are an ever-growing community of 300+ talented and exceptional people at the forefront of the vast and competitive world. Our expertise lies in marketing, customer service and technology. We’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At Betway Africa, every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish and your career can soar. Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary. We’re on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision. The B‑BBEE and Corporate Social Responsibility (CSR) Manager reports directly to the Head of Human Resources and plays a critical role in driving the company’s transformation and social impact agenda across Africa. This role is responsible for leading and executing high‑impact CSR initiatives, including community investment programmes, sustainability projects, responsible gaming initiatives, and cross‑market partnerships. In addition, the Manager leads the organisation’s B‑BBEE strategy and governance by managing the company’s scorecard, audits, and compliance requirements; overseeing ownership, management control, and employment equity structures; driving Skills Development initiatives including learnerships, internships and WSP/ATR submissions; and leading Enterprise, Supplier, and Socio‑Economic Development programmes while producing data‑driven transformation and CSR reporting for leadership. The Manager is expected to take a hands‑on approach in designing, managing, and monitoring programmes that support meaningful social development while reinforcing the organisation’s commitment to responsible and ethical business practices. This position requires trust and honesty it has access to customers financial details - therefore a credit and criminal record check will be conducted. The qualifications identified herein are an inherent job requirement; therefore, a qualification verification check will be done. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these checks. This will be done in a confidential manner, and solely for the purposes of verification. Should you not hear from us within 2 weeks, please deem your application as unsuccessful. The perfect place to work, play and grow!
- Lead B‑BBEE strategy & governance, manage scorecard, audits and compliance.
- Oversee ownership, management control and employment equity structures.
- Drive Skills Development, learnerships, internships and WSP/ATR submission.
- Lead Enterprise, Supplier and Socio‑Economic Development programmes.
- Produce data‑driven transformation and CSR reporting for leadership.
- Lead the development and execution of the CSR strategy.
- Design and implement CSR initiatives that align with business objectives and community needs.
- Ensure alignment with global CSR frameworks and responsible gaming commitments.
- Ensure our SED spend is aligned to the required minimums for BBBEE compliance and work with external stakeholders to maximise elements of the scorecard that CSR can impact.
- Manage CSR partnerships across multiple markets.
- Build strong relationships with NGOs, government bodies, and community organisations.
- Drive measurable impact through scalable, high value community programmes.
- Oversee the planning and delivery of CSR campaigns.
- Collaborate with Marketing and PR to amplify CSR stories and highlight outcomes.
- Ensure consistent messaging and brand alignment across all territories.
- Track programme effectiveness, KPIs and ROI to guide strategic decision-making.
- Produce high‑quality CSR reports for internal leadership and external stakeholders.
- Partner with Compliance and Player Protection teams to deliver responsible gaming initiatives.
- Support education programmes and safer gambling campaigns across all customer touchpoints.
This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties in order to achieve business objectives.
- The ability to respond appropriately under pressure
- Excellent problem-solving skills.
- Sound judgment
- The ability to build relationships with clients.
- Positive attitude
- Strong written and verbal communication skills
- Efficient with prioritization of tasks
- High sense of accountability
- Able to multi-task and work under pressure
- A team player with good interpersonal skills
- Must be able to use initiative and be proactive
- In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends
- Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations
- Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards
- Experience in developing and executing customer retention strategies
- We’re dedicated to your supergrowth. Our comprehensive learning and development programmes give you a range of resources and opportunities to expand your skills and advance your career.
- Your hard work and achievements won’t go unnoticed. Our innovative Performance Tool ensures you receive regular, constructive feedback, helping you to continuously improve and reach your full potential.
- Our Employee Assistance programme offers a variety of benefits which you and your family can benefit from.
Betway Africa is the African arm of Betway, the sports-betting and online-casino brand owned by Super Group (SGHC), a holding company listed on the New York Stock Exchange. Operating since 2006, it delivers sports betting and casino products - including the Jackpot City, Lucky Nugget and Ruby Fortune brands - across markets such as South Africa, Ghana, Nigeria, Zambia, Tanzania, Malawi and Mozambique. The division employs more than 1,000 people, with offices in Johannesburg and Cape Town. It covers functions spanning marketing, technology, finance and customer care for Betway's African operations.
