Head of Operations
We’re looking for a Head of Operations who can take ownership of how the company executes on a daily basis. You will lead operational teams, build clear processes, and ensure that work across functions is structured, transparent, and result-driven. Your goal is to turn growing complexity into a system that works: clear priorities, measurable outcomes, and consistent execution. If you can build structure without creating bureaucracy, push initiatives forward, and develop strong managers - this role is for you.
- Lead and develop the Operations function (Team Leads and Ops Managers).
- Build a clear and scalable operating model across operational teams.
- Ensure strong execution: planning, prioritization, and delivery across projects.
- Define and maintain KPIs and performance tracking systems.
- Improve and standardize core business processes across teams.
- Drive cross-functional alignment and remove bottlenecks between departments.
- Ensure visibility and transparency of workload, priorities, and results.
- Push key operational initiatives from idea to implementation.
- Develop team capabilities, structure, and ownership areas.
- Work closely with Deputy COO on priorities, strategy, and execution.
- At least 3 years of experience in management in leadership roles.
- 5 + years of experience in Operations in a company with 200+ people.
- Experience managing managers (Team Leads, Ops Managers).
- Strong experience building and scaling operational processes across multiple functions.
- Ability to design and implement execution systems (planning, tracking, reporting).
- Experience working with cross-functional teams (Finance, Legal, HR, Product, etc.).
- Strong understanding of KPIs, performance management, and operational metrics.
- Ability to prioritize and focus teams on what impacts business results.
- Experience driving initiatives without direct authority.
- Strong analytical skills – able to break down complex problems and find practical solutions.
- Experience with dashboards and reporting systems.
- Upper-Intermediate or higher level of English (written and spoken).
- Personal qualities: Ownership mindset – you take responsibility for results. Structured thinking – you bring order to chaos and make things clear. Strong executor – you don’t overcomplicate, you make things happen. Result-oriented – focused on business impact. Good judgment – able to make decisions with incomplete information. Strong communication – clear, direct, and to the point. Ability to push and challenge teams when needed. Adaptable and comfortable in a fast-changing environment. Focused on team growth and delegation.
- 28 business days of paid off.
- Flexible hours and the possibility to work remotely.
- Medical insurance and mental health care.
- Compensation for courses, trainings.
- English classes and speaking clubs.
- Internal library, educational events.
- Outstanding corporate parties, teambuildings.
Boosta is an international IT company that develops and promotes SEO tools, digital products and educational products, primarily for Western markets. Founded in 2014 and headquartered in Kyiv, Ukraine, it has released more than 10 products used by tens of thousands of people across Europe, Asia, the Americas and Australia. The company employs a team of over 400 specialists and runs an R&D department that backs startups and develops new products. Boosta operates across several verticals, including the iGaming affiliate space.
