Senior Operations Manager
We're looking for a sharp, self-driven Operations Manager with a strategic mindset - someone who connects daily actions to business goals, sees the bigger picture behind each process, and takes ownership of making things work better. You'll optimize and coordinate processes across operational functions, ensuring transparency, cost-efficiency, timely delivery, and a strong internal client experience. If you thrive in cross-functional environments, can turn process chaos into structured execution, and see operations as a driver of business value - this role is your opportunity to lead meaningful change and raise the operational bar.
- Create, optimize, document and maintain operational processes.
- Drive continuous process improvement using data, automation, and AI-driven tools.
- Implementation, monitoring, and improvement of business process efficiency metrics.
- Support and improve projects, dashboards, workflows in Jira.
- Coordinate projects aimed at improving operational efficiency (incl. planning, execution and evaluation).
- Build and refine cross-functional alignment between business units and operational teams, breaking down silos and ensuring coordinated execution and delivery.
- Ensure consistent and high-quality execution of service delivery models across operational teams, with a focus on SLA compliance, clear ownership, and expected outcomes.
- Manage some operational budgets and optimize expenses.
- 5 + years of operations management or project management.
- Hands-on experience building, documenting, and improving business processes - making them clear, efficient, and consistent.
- Strong collaboration skills - able to align and coordinate work across different teams and departments.
- Proven ability to drive change and introduce new ideas, even without direct authority.
- Analytical mindset - able to turn data and operational challenges into clear, practical solutions.
- Advanced Google Sheets or Excel skills (formulas, pivot tables, basic automation).
- Experience building reports and tracking systems.
- Strong experience working with Jira is a plus.
- Upper-Intermediate English level.
- Will be a plus: Experience working cross-functionally with Finance to drive operational efficiency.
- 28 business days of paid off.
- Flexible hours and the possibility to work remotely.
- Medical insurance and mental health care.
- Compensation for courses, trainings.
- English classes and speaking clubs.
- Internal library, educational events.
- Outstanding corporate parties, teambuildings.
Boosta is an international IT company that develops and promotes SEO tools, digital products and educational products, primarily for Western markets. Founded in 2014 and headquartered in Kyiv, Ukraine, it has released more than 10 products used by tens of thousands of people across Europe, Asia, the Americas and Australia. The company employs a team of over 400 specialists and runs an R&D department that backs startups and develops new products. Boosta operates across several verticals, including the iGaming affiliate space.
