Product Owner - Experience
As Product Owner within the Product Management Department, you will play a critical operational role in delivering the Experience Team roadmap. Working under the strategic direction of the Product Manager, you will translate roadmap initiatives into clearly defined, prioritised, and actionable work for the development team. You will own the team backlog, ensure sprint readiness, and drive day-to-day execution to deliver value efficiently and predictably. While the Product Manager focuses on strategy, vision, stakeholder alignment, and long-term roadmap planning across Acquisition and Retention, you will ensure that delivery is structured, prioritised, and aligned with those strategic objectives.
- Collaborate with the Product Manager to align on product strategy, goals, and key initiatives.
- Translate high-level roadmap initiatives and business requirements into detailed user stories with clear goals and success criteria.
- Ensure features are well-defined, technically feasible, and delivered to agreed timelines and meet the expectations.
- Prioritise backlog items to maximise value delivery across Acquisition and Retention, ensuring alignment with strategic focus areas.
- Act as the primary point of contact for the development team on day-to-day product queries and clarifications. Work with cross-functional teams (Legal, Compliance, Engineering, Design) to clarify details and implement solutions.
- Participate in sprint planning, refinement sessions, reviews, and retrospectives to ensure effective execution.
- Provide regular updates on delivery progress, risks, and dependencies to the Product Manager and relevant stakeholders.
- Facilitate workshops and refinement sessions to clarify requirements and align on scope.
- Ensure transparency around backlog priorities and sprint commitments across Acquisition and Retention initiatives.
- Proven experience as a Product Owner or similar role in iGaming
- Strong knowledge of the Acquisition and Retention domains, including player journeys, game integrations, bonus mechanics, and operational constraints
- Experience working with Agile development teams and managing backlogs
- Strong technical literacy, with the ability to read and interpret API and technical documentation, understand architectural trade-offs, anticipate delivery risks, and communicate effectively with engineering teams
- Ability to balance technical feasibility, regulatory compliance requirements, and business priorities when making execution-level decisions
- Solid communication and leadership skills
- Proven stakeholder management and problem-solving skills, with the ability to navigate complexity in a regulated environment.
- Experience working with Smartico (or similar CRM/engagement automation platforms) is a strong advantage.
- Familiarity with industry regulations and compliance standards
- Product ownership certification (CSPO, PSPO, or equivalent).
- Experience in the iGaming or similar regulated technology sector.
- Private health insurance
- Wellness incentives, including a fitness allowance and mental well-being services
- Flexible national holidays: public holidays mean more time off, choose how and when to enjoy them!
- 2 weeks Work From Anywhere (10 days), increased to 4 weeks (20 days) after longer duration of employment within the Company: explore the world while working remotely
- Gourmet lunches and healthy snacks prepared by our in-house chef
- Variety of discounts from local vendors
- Access to some of the greatest tools and platforms for developing your professional skills and building success within your role
- A range of training courses, known as Casumo College, for continuous learning and growth
- Social events for building strong relationships with colleagues from all across the organisation
- Office lunches - three times per week
Casumo is an online casino and sportsbook operator that launched in 2012 and is known for its playful, gamified approach to iGaming. It is live across regulated markets under licences from the MGA, Gibraltar, the UK, Sweden and Spain. Its platform, the "Umoverse", offers thousands of games, a live casino, a sportsbook, daily campaigns and an award-winning app. The company employs a team representing more than 45 nationalities across Malta, Gibraltar, North Macedonia, Croatia, Spain and Serbia, and is headquartered in Malta with a focus on responsible gaming.