Casumo
Casumo is an online casino and sportsbook operator that launched in 2012 and is known for its playful, gamified approach to iGaming. It is live across regulated markets under licences from the MGA, Gibraltar, the UK, Sweden and Spain. Its platform, the "Umoverse", offers thousands of games, a live casino, a sportsbook, daily campaigns and an award-winning app. The company employs a team representing more than 45 nationalities across Malta, Gibraltar, North Macedonia, Croatia, Spain and Serbia, and is headquartered in Malta with a focus on responsible gaming.
Business Intelligence Analyst
Casumo is seeking a Business Intelligence Analyst to develop and maintain reporting solutions using Tableau and SQL. This role supports business decision-making by translating requirements into actionable insights and collaborating with stakeholders.
Junior IT System Administrator
Casumo is seeking a Junior System Administrator to join its Internal IT team in Skopje. The role focuses on supporting IT infrastructure, managing applications, automating tasks, and enhancing remote collaboration to ensure a productive environment for employees.
Project Manager
Casumo is looking for a proactive Project Manager to lead cross-functional teams from planning to delivery. The role focuses on managing project lifecycles, timelines, and risks to ensure successful outcomes for both internal and client-facing initiatives.
Casino Manager
Casumo is seeking a creative and analytical Casino Manager to elevate their casino games offering. This role involves owning the performance, optimisation, and development of casino games across all markets. Responsibilities include curating game lobbies, managing supplier relationships, and driving game performance through data-driven insights. The ideal candidate is passionate about Casino, thrives in a fast-paced environment, and combines creativity with analytics.
Customer Service Shift Lead
Casumo is seeking a Customer Service Shift Lead to manage daily shift operations, team assignments, and ambassador coaching. The role focuses on maintaining high service standards and ensuring efficient workflows for chat and email support.
Customer Service Ambassador
Casumo is seeking a Customer Service Ambassador to provide professional support and onboarding for players. This hybrid role in Skopje involves resolving player queries across multiple channels and offers clear pathways for career progression within the company.