Team Manager
The main responsibility of the Team Leader is to give full consideration to Online Casino Dealer's needs, our company's goals and business needs, and to find a balance between both. The well-being of the team and the smooth running of the business are to be considered of equal priority whilst performing floor supervision duties.
- Manage, supervise, coach, motivate and build team spirit
- Be the first point of contact for subordinates
- Present new ideas and policies to prospective teams
- Work within your own team/s to produce the required results and to meet Company targets
- Prepare and monitor teams’ KPI data, create and execute weekly/monthly/quarterly improvement plan
- Participate in subordinates’ recruitment and training process
- Be an example of a star performer and coach other subordinates on shift
- Organize and lead team and individual meetings
- Manage employee expectation and eventual requests
- Establish and maintain cross departmental cooperation
- Work with internal systems (JIRA, TTS, WIKI, Evo Desk, NEVOS, etc.)
- Handle disciplinary cases
- Manage projects and deadlines set by your direct managers
- Manage ad-hoc situations which may occur on shift in an appropriate manner
- Manage scheduling process
- Routine floor walks within the studio
- Minium 2 years of Supervisory or Shift Leader experience
- Technically proficient in computer programs, especially Microsoft Office
- The ability to work flexible hours
- Managerial courage to lead and hold others accountable
- Prompt and organized
- Travel may be required
- Competitive Annual Salary ($48k-$52K)
- Paid Time Off
- 401K Match
- Paid Holidays
- Employee Referral Program
- Medical, Dental & Vision Insurance Plans
- Company Paid Life and AD&D Insurance
- Commuter Flexible Spending Account (FSA)
- Nationwide Employee Discount Program
- Full Training & Growth Opportunities
- Professional and personal development – for the right person there is opportunity for the role to grow in responsibility
Evolution AB is a Swedish company and the world's leading developer and supplier of live casino solutions for online gaming operators. Founded in 2006 and headquartered in Stockholm, it produces live dealer games - including roulette, blackjack and a range of game shows - streamed from studios across Europe, the Americas and Asia. Through the acquisitions of NetEnt, Red Tiger, Big Time Gaming and others, the group is also a major online slots provider. Listed on Nasdaq Stockholm, Evolution employs more than 20,000 people worldwide.
