Traffic Manager (6M FTC)
Content and Creative Services is a multidisciplinary global department delivering campaigns and content for a wide range of outputs. With teams based in London, Leeds and Bulgaria, it produces everything from large format printed event branding and merchandise to TV, motion and digital media. With increasing volume and complexity of work, a highly organised and proactive Traffic Manager is needed, who can ensure the pipeline is managed efficiently, correctly triaged and distributed to the correct team(s).
This role is perfect for someone who thrives on planning, stakeholder management, and working at the heart of a creative engine room. You will be a champion of workflow tools and process governance, helping to scale efficiently while supporting creativity and craft. In addition, you will take on key campaign project management responsibilities, supporting the end-to-end planning and delivery across multiple channels, ensuring alignment between creative, production and studio.
As a central point of contact for incoming work, you will be instrumental in managing the daily flow of creative briefs, ensuring briefing is complete and all details clear before assigning to the correct teams. Working closely with the Creative Project Manager, Creative Services Manager and Creative Management Teams, you will govern the day-to-day workflows, monitor SLAs, and liaise with designers, project leads, and channel teams to keep everything running smoothly. You will bring structure, visibility, and calm to a fast-paced and growing creative environment.
- Govern day-to-day use of our inflow via Jira and oversee work requests across all specialisms.
- Accurately triage incoming briefs, define scope and requirements, and clarify project priority and ownership.
- Collaborate with the Creative Services Manager, Project Managers, Team Leads, and stakeholders to schedule jobs effectively and maintain visibility of resource.
- Take ownership of certain briefs, ensuring deliverables are clearly mapped, tracked and timing plans adhered to.
- Ensure a smooth handover between the different teams involved in each project.
- Proactively track all upcoming, live and pending work, ensuring jobs meet deadlines or are appropriately flagged and rescheduled.
- Act as first-line support for triage queries, project delays, or prioritisation conflicts.
- Run daily and weekly stand-ups and reporting sessions with team leads to ensure team alignment and clarity.
- Maintain status documentation, project trackers, campaign roadmaps and reporting dashboards.
- Support onboarding of workflow improvements, automation, and reporting practices.
- Contribute to debriefs, identifying opportunities for process and performance improvement.
- Raise resourcing gaps, bottlenecks, or workflow inefficiencies with the Management Team, proposing potential solutions.
- Provide occasional admin and operational support for the wider team as needed.
- Proven experience in a similar role (agency or in-house) with experience in traffic and project management (required).
- A good knowledge of creative, digital, and/or production environments and techniques (required).
- Excellent understanding of design and production processes, asset types, and associated terminology (required).
- Confident using workflow or task management tools (Jira, Asana, Monday.com, Workfront, Trello etc.) (required).
- Experience managing multiple concurrent projects of varying sizes (required).
- Meticulous attention to detail with strong organisational and time management skills (required).
- Comfortable managing multiple internal and external stakeholders and shifting priorities (required).
- Collaborative and approachable, with strong interpersonal and communication skills (required).
- Proactive, solutions-oriented, and calm under pressure (required).
- Experience with Jira, JQL and generating dashboards/reports (required).
- Discretionary annual performance bonus.
- 30 days paid leave.
- Private healthcare.
- Personal life assurance and income protection.
- The option to join our company pension scheme.
- External learning support of up to £2,000 or equivalent in local currency.
- Dedicated 4 learning "Power Hours" every month during office time.
- Full access to the Udemy and Mindtools platforms.
- In-house leadership program and many other training opportunities for developing your skills and progressing your career.
- 26 weeks primary carer leave at 100% pay & 4 weeks secondary carer leave pay at 100% pay.
- Access to an on-site gym.
- Social events; including our sensational summer and Christmas parties.
Flutter International is the international division of Flutter Entertainment, the world's leading online sports betting and gaming company. It operates a portfolio of brands including PokerStars, Betfair International, Adjarabet, Sisal, Snai, Betnacional, Junglee Games and MaxBet across markets outside the UK, Ireland, US and Australia. The division combines world-class brands with global scale and a challenger mindset, drawing on shared capabilities the group calls the "Flutter Edge". Flutter Entertainment is listed on the New York Stock Exchange and London Stock Exchange.