Head of Employee Experience
This role exists to build and scale a seamless, efficient, and human-centered office environment across locations. You’ll help us create a workspace where teams can do their best work - by owning office operations, enabling hybrid work, and ensuring our infrastructure, vendors, and internal services run smoothly at scale.
- Define and evolve a company-wide workplace strategy across multiple offices and hybrid setup.
- Align workplace operations with business goals, growth plans, and expansion strategy.
- Own budget planning, forecasting, and cost optimization across all locations.
- Establish and track KPIs for operational excellence and employee experience.
- Design scalable standards, policies, and systems for all current and future offices.
- Own end-to-end office operations across multiple locations.
- Lead office launches in new locations, from vendor sourcing and negotiations to setup and go-live.
- Ensure reliable, high-quality day-to-day operations across all workplaces.
- Manage vendors, contracts, procurement, and service delivery at scale.
- Oversee travel operations and company-wide mobility support.
- Build and continuously improve administrative processes, tools, and systems.
- Partner closely with HR, IT, Security, and Finance to ensure aligned workplace operations.
- Act as the company-wide owner of workplace-related topics.
- Support leadership with insights, reporting, and recommendations.
- Ensure clear, consistent communication across offices and locations.
- Build, lead, and scale a distributed office/admin team across locations.
- Define team structure, roles, and ways of working.
- Set goals, track performance, and drive accountability.
- Foster a culture of ownership, operational excellence, and continuous improvement.
- Support growth and development of team members.
- Analyze office usage, employee needs, and workplace data to inform decisions.
- Evaluate and implement tools and systems (desk booking, attendance, travel, etc.).
- Identify gaps, inefficiencies, and opportunities for standardization and scaling.
- Make data-informed decisions on locations, vendors, and operational models.
- 5+ years in Office Administration / Operations, including leadership experience.
- Proven experience managing office operations at scale (multi-location is a plus).
- Strong vendor management and contract negotiation skills.
- Experience with budgeting, forecasting, and cost control.
- Ability to work cross-functionally and influence stakeholders.
- Strong organizational skills and ability to handle competing priorities.
- Fluent English (for cross-team communication).
- Experience in tech/product companies.
- Familiarity with workplace tools (desk booking, attendance, travel systems).
- Experience building or scaling hybrid work environments.
- Background in compliance, policies, or workplace standards.
- Cafeteria - annual budget you allocate to: Sports • Medical • Mental health • Home office • Languages.
- Paid maternity/paternity leave + monthly childcare allowance.
- 20+ vacation days, unlimited sick leave, emergency time off.
- Remote-first + tech support + coworking compensation.
- Team events (online/offline/offsite).
- Learning culture with internal courses + growth programs.
GR8 Tech is a business-to-business iGaming software provider headquartered in Limassol, Cyprus, supplying sportsbook and casino platform technology to operators. It is the rebranded B2B arm of Parimatch Tech, spun out from the consumer Parimatch brand in 2023. The company's modular platform supports millions of active users across more than 40 countries, maintained by a team of over 900 specialists. GR8 Tech focuses on high-performance, scalable sportsbook and gaming infrastructure.