CRM Manager
Plan, launch and optimize CRM campaigns across Email, SMS, Push;
Manage player lifecycle communications: activation, retention, reactivation, upsell;
Segment player base and analyze campaign performance;
Support creation and execution of promo campaigns for Sportsbook and Casino;
Prepare tasks for design / content teams and control delivery timelines;
Maintain and update CRM templates, bonuses, and promo mechanics;
Ensure timely execution of marketing communications according to promo calendar;
Analyze campaign results and suggest improvements.
1+ year of experience in CRM / Marketing / Retention / iGaming / Betting;
Experience with CRM tools, ESP, or marketing platforms is a plus;
Experience with segmentation and campaign analytics;
Experience working with bonuses / promotions / offers;
Basic analytics / BI knowledge is a plus;
Experience working with promo calendars.
It's a perfect match if you have those personal features:
High attention to detail, ensuring data accuracy across management reporting;
Strong analytical and decision-making abilities;
Ability to thrive in a fast-paced environment;
A passion for understanding and meeting customer needs.
Health & Wellness Focus;
Global Medical Coverage;
Growth Opportunities;
Benefits Programs (compensation for the gym/stomatology/psychological service & etc.);
Performance-Driven Rewards;
Dynamic Work Environment.
Growe is a business advisory and services group operating in the iGaming and entertainment industries. Headquartered in Warsaw, it combines strategic vision with hands-on expertise to help businesses navigate the sector, enter new markets and achieve sustainable growth. Its capabilities span business and brand strategy, market research, marketing solutions, IT customisation, organisational structuring and talent management. The company focuses on launching new iGaming brands worldwide and turning challenges into competitive advantages for its clients.