Regional Account Manager - Philippines
If it’s iGaming, we know a thing or two. At Light & Wonder, It’s all about the games, and our digital team leads the global iGaming market, providing jaw-dropping content and innovative software that powers the world's most successful online gaming providers. Reporting into the Regional Manager of Asia and sitting within the Light & Wonder (LNW) Commercial Team, the Account Manager & Market Specialist will lead account management for LNW’s Philippines business. This important role will focus on understanding, analysing, and optimizing performance within the Philippines online market. The key activities will include driving and identifying revenue growth opportunities through a deep understanding of the local market, setting and executing joint objectives, strategies both commercial and content/product, and action plans to meet and exceed short- and long-term operator and company profitability goals.
- Analyze market trends, customer behavior, and competitive landscapes
- Monitor supply–demand dynamics, pricing movements, and growth opportunities
- Collect and interpret data from reports, surveys, and market intelligence tools
- Support go-to-market strategies and market entry/expansion plans
- Identify target customer segments and value propositions
- Help define pricing, positioning, and promotional strategies
- Act as a subject-matter expert for a specific market or region
- Provide insights and recommendations to product and content teams
- Develop market briefs, account playbooks, and performance dashboards
- Track KPIs such as market share, revenue, adoption, or customer engagement
- Evaluate campaign effectiveness and recommend adjustments
- Forecast trends and potential risks or opportunities
- Work closely with product, Content, marketing, operations, and finance teams
- Translate market needs into product or service improvements
- Ensure alignment between market realities and internal execution
- Manage multiple B2B customers in a professional and organized manner with regular customers review meetings, backlogs of customers requirements, up-to-date customers documentation etc.
- Build and manage close relationships with the allocated B2B customers. The allocated customers will primarily be tier 1 local Philippines customers of LNW.
- Ensure customers are optimizing LNW’s full offering, regularly upsell all of LNW’s product sets.
- Deliver customers revenues in line with company targets.
- Establish trust and relationships with key customers, both influencers and decision makers.
- Work with customers to compile data and insights to access LNW product performance compared to competitors
- In depth product knowledge to be developed over time on our core product offering.
- Represent LNW and the Commercial Team within the wider Online iGaming industry with confidence, know-how, and professionalism at all times.
- Travel to key tradeshows and to visit customers as needed and regularly meet customers
- Bachelor’s degree in Commerce, Business Administration, or equivalent relevant experience
- A minimum of 5 years of experience as an account/commercial manager across any relevant online (digital) industry and sector, however other roles within iGaming demonstrating strong communication skills will be considered as well
- Experience within online gaming and a passion for the industry
- Exposure to the B2C operator side of the iGaming business preferred
- Strong analytical and data interpretation skills
- Market research and competitive analysis expertise
- Communication and presentation skills
- Strategic thinking with commercial awareness
- Ability to work independently and possess strong organizational and time management skills
- Proven competence in negotiating is an asset
- Tech savvy, customer service oriented, professional, resourceful, patient and tactful in handling customer inquiries and negotiations
- Enthusiasm, leadership, and a strong work ethic necessary to succeed in a dynamic, fast-moving, and results-oriented environment
- Proficient in MS Office (Word, Excel and PowerPoint).
- Experience drafting proposals and presenting to customers is ideal
- Additional languages can be a plus
- Competitive benefits, an open and supportive environment as well as a modern and exciting workplace.
- The opportunity to interact with global teams on a regular basis and the possibility to switch teams and projects as you and our business continues to develop and grow.
- Exciting projects with opportunities for creating positive change to our game engineering ecosystem.
- Guidance and development skills you need to progress quickly and enhance your career.
Light & Wonder, Inc. is a leading cross-platform gaming company headquartered in Las Vegas, Nevada. Formerly known as Scientific Games, it rebranded in 2022 after divesting its lottery and sports-betting businesses to focus on gaming. The company operates across three segments - Gaming (slot machines, table games and casino systems under brands such as Bally, WMS and Shuffle Master), SciPlay (social casino games) and iGaming (online casino content). Listed in both the US and Australia, it supplies content and systems to casinos and online operators worldwide.
