Group Chief Human Resources Officer (CHRO)
Description
SoftConstruct is on a search for a new player to join our team! As a diverse group of companies, our vision is big, and our footprint is growing fast. To help us navigate this next chapter of growth, we are looking for a visionary, people-first Group Chief Human Resources Officer (CHRO).
Responsibilities
- Develop and implement the Group’s HR strategy, ensuring alignment with the holding’s vision, mission, and growth plans.
- Establish a unified HR framework that integrates best local and international practices from IT, finance, construction, gaming, and agriculture.
- Define optimal organizational structures for efficiency and scalability across the group.
- Drive organizational transformation by implementing modern HR processes, policies, and technological solutions including AI.
- Partner with CEOs of each subsidiary to align HR initiatives with business goals.
- Oversee group-wide talent acquisition strategies to attract top talent across diverse sectors within the holding.
- Lead executive recruitment and onboarding for group and subsidiary leadership roles.
- Introduce new testing tools for hiring processes.
- Develop and implement performance management process bases on international best practices.
- Implement leadership development and succession planning initiatives to align talent with business growth and industry-specific requirements.
- Establish leadership and employee development programs to build strong internal talent pipelines.
- Introduce change management initiatives to support transformation and integration across entities.
- Develop group-wide competitive compensation and benefits structures ensuring internal equity and market competitiveness.
- Oversee executive compensation frameworks for subsidiary leadership.
- Negotiate and implement group-wide employee benefits programs to ensure consistency and cost-effectiveness.
- Develop and maintain HR governance frameworks for all group entities.
- Develop HR policies ensuring those comply with legal, regulatory frameworks and ethical standards across multiple sectors and regions.
- Design and implement comprehensive HR policies, including KPI models and Performance Management frameworks.
- Oversee the successful integration and adoption of HR software/management tools.
- Introduce and optimize HR technology solutions, including HRIS, data analytics, and AI-driven HR tools.
- Leverage HR analytics to provide data-driven insights for executive decision-making.
- Monitor and enhance employee engagement and retention through data-driven HR strategies.
- Manage group-level turnover rates and actively drive initiatives to improve eNPS (employee Net Promoter Score).
- Establish robust HR reporting mechanisms and present regular analytics to leadership.
- Build and scale the Learning and Development (L&D) strategy across the organization.
- Foster a cohesive and dynamic corporate culture across all subsidiaries.
- Develop employer-branding strategies to position the company as an employer of choice.
- Act as a strategic advisor to leadership teams on HR and organizational development matters.
- Drive employee engagement strategies across all subsidiaries.
- Lead diversity, equity, and inclusion (DEI) initiatives for the group.
- Lead executive-level (Top Management) and key roles hiring across the group.
- Ensure all subsidiary companies strictly align with and follow core group HR policies and procedures.
- Carry out other duties assigned by the immediate supervisor that align with the job description and comply with the labor code.
Requirements
- Master’s degree in Human Resources, Business Administration, Organizational Development, or a related field. (required)
- At least 10 years of HR leadership experience, including experience in group or regional HR roles in all fields. (required)
- Proven leadership experience in a senior HR role within a multinational or multi-industry holding. (required)
- Strong understanding of HR practices in IT, finance, construction, gaming, and agriculture. (required)
- Experience in HR transformation, digital HR solutions, and change management. (required)
- Expertise in HR analytics, talent management, and strategic workforce planning. (required)
- Strong knowledge of labor laws and compliance across different industries and jurisdictions. (required)
- Knowledge of AI-driven HR analytics, automation tools, and predictive workforce planning. (preferred)
- Experience implementing HR digitalization strategies and data-driven HR decision-making. (required)
- Proficiency in HRIS systems (Workday, and digital HR tools. (required)
- Strong leadership and people management abilities. (required)
- Excellent strategic thinking and problem-solving skills. (required)
- Exceptional communication, negotiation, and interpersonal skills. (required)
- High level of professionalism, with good experience in adapting changes and implementing them on a strategic level. (required)
- Ability to develop competitive compensation & benefits structures for different industries. (required)
- Understanding of workforce cost management, budgeting, and financial forecasting. (required)
- Proficiency in HR analytics and benchmarking for salary, performance, and engagement. (required)
- Ability to drive cultural transformation and adapt HR strategies to diverse industries. (required)
- Knowledge of English, Russian and Armenian languages. (required)
About SoftConstruct
SoftConstruct is a technology developer founded by the Badalyan brothers in 2010, working across a range of IT sectors. The company originated several market-leading brands, including BetConstruct, FeedConstruct, SpringBME, Ucraft, Fasttoken and FastShift, which together make up the wider SoftConstruct group. Its best-known product, BetConstruct, supplies online gaming and sports betting software and services to operators worldwide. SoftConstruct employs over 5,000 people across more than 10 trademarks and numerous offices, and is headquartered in Yerevan, Armenia.
