Jira Board & Project Manager
We are seeking a proactive and experienced Jira Board & Project Manager to serve as a critical operational anchor for our distributed affiliate marketing and financial workflows. This is a vital role focused on driving process efficiency, managing complex partner payment operations across multiple geographies, and ensuring seamless cross-functional execution through systematic task management.
- Maintain absolute control over operational workflows by managing, structuring, and tracking tasks via Jira.
- Actively liaise with Finance and Payment departments to resolve pending issues, optimize ticket flows, and execute precise partner account corrections.
- Oversee the full-cycle processing of affiliate partner payments (including Performance, Fixed Fee, Crypto, and Terminations) across 9+ global jurisdictions.
- Execute daily payment monitoring, validation, and reconciliation to guarantee absolute accuracy before final release.
- Lead the preparation and delivery of comprehensive monthly operational reports, covering regional performance metrics and key KPIs.
- Manage accrual files and bonus reconciliation processes in tight alignment with the Analytics team.
- Enforce strict adherence to risk protocols by validating that all partner agreements perfectly match incoming invoices, effectively minimizing company financial exposure.
- Prepare and audit detailed quarterly cohort reports.
- Identify workflow bottlenecks and continuously drive the improvement and standardization of core operational processes.
- Partner with cross-functional teams to streamline communication and build scalable processes ready for new market entries.
- Background in Operations, Finance, or Project Management, with a deep and proven understanding of complex payment workflows, transactional cycles, and financial reporting. (required)
- Exceptional proficiency in Microsoft Excel/Google Sheets (capable of managing, manipulating, and analyzing large datasets, creating advanced formulas, and structuring financial reports) along with extensive hands-on experience utilizing Jira for project tracking and workflow management. (required)
- Strong capability to process financial documentation with high accuracy, handle complex multi-currency reconciliations, and comfortably navigate diverse payment methodologies, including standard Fiat and Cryptocurrency transactions. (required)
- Highly structured, logical mindset with an innate ability to organize, prioritize, and self-manage recurring, deadline-critical operational tasks without sacrificing quality. (required)
- Excellent interpersonal skills, with the ability to act as a highly effective, professional bridge between Affiliate Managers, technical teams, and back-office financial departments to streamline corporate processes. (required)
- Direct experience in the iGaming or highly regulated industry, providing familiarity with compliance challenges beyond standard commercial roles. (nice-to-have)
- Competitive experience-based salary
- Family health insurance
- Social events, corporate parties
- 4 paid days off during a year
- Learning and Development
- Transportation
SoftConstruct is a technology developer founded by the Badalyan brothers in 2010, working across a range of IT sectors. The company originated several market-leading brands, including BetConstruct, FeedConstruct, SpringBME, Ucraft, Fasttoken and FastShift, which together make up the wider SoftConstruct group. Its best-known product, BetConstruct, supplies online gaming and sports betting software and services to operators worldwide. SoftConstruct employs over 5,000 people across more than 10 trademarks and numerous offices, and is headquartered in Yerevan, Armenia.
