Customer Support Agent - Greek Speaking
BrainRocket is a global company creating end-to-end tech products for clients across Fintech, iGaming, and Marketing. We are looking for a Customer Support Agent who is fluent in Greek and English to join our team in Warsaw. This role involves providing top-notch customer support to our clients.
- Communication with customers through online-chats, e-mails
- Maintain prompt and empathetic attitude towards customers
- Acknowledge and resolve customers’ complaints
- Knowing our products inside and out so you can answer the questions
- Ensure satisfaction of the customer and provide professional support for customers
- Proficiency in both written and spoken Greek and English.
- Proactive attitude with a knack for customer support and sales.
- Excellent communication and negotiation skills.
- Strong attention to detail.
- Previous experience in a support role is advantageous.
- Working in dynamic European company
- Decent Remuneration
- Flexible work hours (shifts)
- Ability of career and professional growth within the company
- Corporate events, team buildings
- International team
BrainRocket is a software development and design company founded in 2020 and headquartered in Limassol, Cyprus. It builds end-to-end technology products across industries including iGaming, fintech and marketing, covering platform development, payments, CRM, data and AI. The company employs more than 1,300 people, with additional offices in Malta, Poland, Portugal and Serbia, and has delivered over 100 products across 20 markets. BrainRocket positions itself as a full-cycle technology partner engineering software built for scale and performance.
