Head of Operational Excellence
We are looking for a visionary Head of Operational Excellence to architect and scale our efficiency of Delivery. You won’t just manage processes; you will own the organizational design and transformation strategy that enables BrainRocket to scale. You are a high-ownership leader who thrives on turning complexity into streamlined, high-output operations. This role is office-based for Spain. If you need to be relocated, we take care of the process.
- Define and lead the Development processes roadmap, aligning process improvements with global business goals and long-term scalability.
- Identify bottlenecks across the RND and Delivery department; design and oversee the implementation of high-impact processes and automation tools.
- Establish and own the "Operating System" of the company, including sophisticated Operational KPIs, monitoring dashboards, and reporting.
- Act as the primary change agent, fostering a high-performance culture and mentoring a team of OpEx specialists.
- Partner with C-suite and Department Heads to drive organizational design and ensure cross-functional synergy.
- Proven track record in Senior Executive roles within OpEx, Transformation, or Program Management (ideally in Tech/Software).
- Deep knowledge of Business Process, requirement gathering, and automation-led efficiency.
- A "tough-but-fair" leader who is result-oriented, persistent, and comfortable navigating ambiguity.
- Mastery of stakeholder management with the ability to influence at all levels in advanced English.
- Jira Systems Mastery: Act as the Chief for the Atlassian ecosystem; design complex workflows, advanced roadmaps, and automation suites to ensure 100% operational transparency.
- Learning and development opportunities and interesting, challenging tasks;
- Official employment following Spain/EU laws, including registration of family members;
- Relocation package (flight tickets + 2-week hotel stay);
- Language development support and partial compensation for classes;
- Birthday celebration gift;
- 23 working days of Annual Vacation for proper rest;
- Social Club and more than 50 events per year - coming soon;
- Competitive remuneration level with annual review;
- Teambuilding activities.
BrainRocket is a software development and design company founded in 2020 and headquartered in Limassol, Cyprus. It builds end-to-end technology products across industries including iGaming, fintech and marketing, covering platform development, payments, CRM, data and AI. The company employs more than 1,300 people, with additional offices in Malta, Poland, Portugal and Serbia, and has delivered over 100 products across 20 markets. BrainRocket positions itself as a full-cycle technology partner engineering software built for scale and performance.
