Senior Operational Planning Manager
We are looking for a Senior Operational Planning Manager. The Senior Operational Planning Manager is responsible for maintaining operational business processes within the organization, participating in the quarterly planning cycle, and assisting with the continuous improvement of operational workflows. This role involves collaborating with stakeholders and driving the successful execution of the planning processes to ensure the efficiency of the quarter planning and change requests.
- Assist with quarterly planning sessions, including preparation, execution, estimation, and post-analysis
- Coordinate with cross-functional teams to gather input, set priorities, and make timelines
- Identify and highlight dependencies, risks, and issues related to planning processes
- Prepare key presentations: collecting content and cooperate with designer to make the presentation
- Assist with design and implement new workflows and process enhancements
- Participate as a facilitator in estimation sessions and other process related meetings
- Develop and maintain comprehensive process documentation and planning materials
- Prepare weekly reports on PMO's quarter progress and other internal reports
- Support organizational change initiatives through effective planning and communication
- Provide training and support to teams adapting to new processes and tools
- Identify potential risks in planning and operational processes
- Develop risk mitigation strategies and ensure implementation
- Monitor risks and adjust plans as necessary to maintain project continuity.
- 3+ years of experience in business process management, planning, and operational coordination
- Experience with quarterly planning cycles, setting priorities, and managing operational workflows.
- Proficiency in English (written and spoken) is essential. Additional languages are a plus
- Experience with process automation tools
- Experience with planning cycles for IT companies with a high rate of changes to the planning
- Experience in facilitating workshops and training sessions for process improvements
- Proficient in Jira, Confluence, Trello, and process mapping tools (e.g., Lucidchart, Miro)
- Strong knowledge of Google Sheet and Presentations
- Ability to create, maintain, and present clear reports and documentation.
- Learning and development opportunities and interesting, challenging tasks
- Relocation package (tickets, staying in a hotel for up to 2 weeks, and visa relocation support for our employees and their family members)
- Opportunity to develop language skills, with partial compensation for the cost of English and Portuguese language classes (for localization purposes)
- Partial compensation for tennis and padel lessons
- Urban Sport membership benefit (the most diverse sports and wellness offering in Europe, with more than 50+ activities)
- Private medical coverage, including inpatient, outpatient, dental care, annual check-ups, and maternity support
- Time for proper rest, with 24 non-business days per year and an additional 6 paid sick days
- Transport compensation - 200 euros net per month
- Competitive remuneration level with annual review
- Team building activities.
BrainRocket is a software development and design company founded in 2020 and headquartered in Limassol, Cyprus. It builds end-to-end technology products across industries including iGaming, fintech and marketing, covering platform development, payments, CRM, data and AI. The company employs more than 1,300 people, with additional offices in Malta, Poland, Portugal and Serbia, and has delivered over 100 products across 20 markets. BrainRocket positions itself as a full-cycle technology partner engineering software built for scale and performance.
