Game Operations Team Lead
We’re looking for a proactive and results-oriented Team Lead to join our Game Operations department. This role combines leadership, operational excellence, and product expertise to guide a team of Game Operations Specialists in ensuring accurate, high-quality live tracking/eventing validation across football and basketball leagues worldwide. As the main point of contact between your team and department leadership, you’ll be responsible for driving performance, supporting professional growth, maintaining communication with stakeholders, and promoting a culture of accountability and collaboration. You’ll play a key role in ensuring the success of live operations, managing workload distribution, and leading improvement initiatives across the area.
- Lead and manage a team of Game Operations Specialists, fostering a positive, collaborative, and high-performing work environment.
- Oversee daily operations and ensure smooth execution of live tracking/eventing validation across sports leagues.
- Monitor performance metrics, analyze results, and provide actionable feedback to drive continuous improvement.
- Support team development by identifying coaching needs, delivering ongoing feedback, and facilitating professional growth.
- Ensure alignment with departmental objectives and maintain clear communication about operational and organizational updates.
- Coordinate and contribute to strategic and non-operational projects aimed at improving efficiency, quality, and innovation.
- Prepare detailed performance and progress reports to support leadership in decision-making.
- Promote operational excellence and uphold company standards in all aspects of data and team management.
- Proven leadership and communication skills with experience managing teams in fast-paced operational environments.
- Strong understanding of sports dynamics.
- Excellent analytical, organizational, and problem-solving abilities.
- Ability to manage remote teams and coordinate across multiple time zones.
- High emotional intelligence and ability to build trust and foster a supportive team culture.
- Fluent in written and spoken English.
- Proactive, adaptable, and open to feedback, with a focus on continuous improvement.
- Competitive salary and range of benefits
- Commitment to supporting employee wellbeing
- Opportunities to grow your skills, experience and career
Genius Sports is a sports data and technology company that supplies official data, streaming, integrity and advertising services to sports leagues, sportsbooks and media companies. Founded in 2001 and headquartered in London, with a major office in New York and others worldwide, it is the official data partner of organisations including the NFL, English Premier League and FIBA. The company provides the technology that connects sports, betting and media businesses. Genius Sports is listed on the New York Stock Exchange.
