Sports Scheduling Planner Supervisor
By bringing together next-gen technology and the finest live data available, Genius Sports is enabling a new era of sports for fans worldwide, delivering experiences that are more immersive, interactive and personalised than ever before. Learn more at geniussports.com.
THE ROLE:
Join a central Ops team that keeps Genius running smoothly - empowering our teams to focus on what they do best: driving the business forward.
- Organize and manage day-to-day operations within the Sports Scheduling Planner team, ensuring efficient resource allocation and smooth execution of schedules.
- Track operational performance and support analysts in high-pressure situations, making real-time adjustments to ensure targets are met.
- Lead, mentor, and support Sports Scheduling Planner team members to drive high performance and engagement across the team.
- Conduct onboarding and deliver final-stage training sessions, ensuring new team members are set up for success.
- Identify skill gaps and provide ongoing coaching, feedback, and development plans to enhance team capabilities.
- Analyze trends across volume, staffing, and productivity, and implement data-driven strategies to improve efficiency and service performance.
- Identify inefficiencies in planning and scheduling processes and drive continuous improvements to accuracy and effectiveness.
- Work closely with Operations, HR, and Management teams to align workforce planning with business objectives.
- Communicate scheduling decisions, risks, and recommendations clearly and effectively to senior stakeholders.
- Proven experience in workforce planning, scheduling, or operational supervision within a fast-paced environment.
- Strong ability to analyze data, identify trends, and implement practical, data-driven solutions.
- Exceptional time management and prioritization skills, with the ability to manage multiple responsibilities simultaneously.
- Ability to perform effectively in high-pressure situations and meet tight deadlines.
- Strong interpersonal skills with the ability to work cross-functionally and influence stakeholders.
- High level of precision and attention to detail, ensuring reliable and accurate outputs.
- Strong working knowledge of Microsoft Excel and/or workforce management tools.
- Good understanding of administrative processes and Bulgarian labor legislation.
As well as a competitive salary and range of benefits, we’re committed to supporting employee wellbeing and helping you grow your skills, experience and career.
Genius Sports is a sports data and technology company that supplies official data, streaming, integrity and advertising services to sports leagues, sportsbooks and media companies. Founded in 2001 and headquartered in London, with a major office in New York and others worldwide, it is the official data partner of organisations including the NFL, English Premier League and FIBA. The company provides the technology that connects sports, betting and media businesses. Genius Sports is listed on the New York Stock Exchange.
