Sales Operations Intern
IGT, where innovation meets entertainment on a global scale! From the casino floor to your mobile screen, we deliver thrilling, responsible, and unforgettable gaming experiences -powered by world‑class content , strong technical and commercial capabilities and nurtured by a culture of collaboration, accountability, and ownership. Whether it’s spinning reels, placing bets, or enabling secure payments, we turn innovation into impact through disciplined execution and long‑term value creation. With a team of over 6,000 employees across 30+ countries and products delivered in more than 100 jurisdictions worldwide , we operate at scale while staying closely connected to costumers we serve. If you’re ready to bring your talent to a team shaping the future of entertainment, your next big move starts here - www.igt.com .
- Support the Sales Operations team by preparing and sending required documentation to customers.
- Maintain and update customer accounts and contact information in Salesforce, ensuring data accuracy and completeness.
- Provide administrative and operational support to the sales team in the preparation of sales proposals and commercial documentation.
- Complete Due Diligence processes required for the creation and onboarding of new customer accounts.
- Monitor and follow up on the end-to-end process of parts management and conversions, ensuring timely execution and coordination across stakeholders.
- Track and follow up on customer-generated tickets, helping ensure prompt resolution and customer satisfaction.
- Assist Sales Operations analysts in the development and maintenance of key performance indicators (KPIs), reports, and dashboards.
- Support process improvement initiatives through data analysis and operational reporting.
- Collaborate with cross-functional teams to ensure efficient sales and operational processes.
- Recently graduated in Business Administration, Industrial Engineering, Economics, or related fields. (required)
- Previous internship or professional experience in commercial, sales support, operations, or related areas. (required)
- Advanced Microsoft Excel skills, including data analysis, pivot tables, formulas, and reporting. (required)
- Advanced Power BI knowledge with the ability to build and maintain dashboards and reports. (required)
- Advanced written and verbal English communication skills. (required)
- Basic knowledge of SQL for data extraction and analysis. (preferred)
- Familiarity with SAP systems. (preferred)
- Experience working with Salesforce CRM. (preferred)
- Knowledge of Microsoft Power Automate and process automation tools. (preferred)
International Game Technology (IGT) is a global gaming company best known for designing and manufacturing slot machines, casino systems and digital gaming content. Founded in 1975 and long headquartered in Las Vegas, with major operations in Rome and Providence, it has been one of the largest gaming-machine and lottery suppliers in the world. In 2025 the group's lottery business was renamed Brightstar Lottery, while IGT's gaming and digital division was acquired by Apollo Global Management and combined with Everi, continuing to trade under the IGT brand. The company supplies land-based and online casino games to operators across the globe.
