Team Lead Affiliate Marketing Services
The Affiliate Marketing Services Team Lead is responsible for leading and supporting a team of affiliate marketing managers, overseeing training, and client servicing, while also managing and growing the IA Affiliate Network through strategic recruitment, communication, and optimization initiatives. This role combines team leadership with hands-on management of affiliate relationships, client integrations, and network development to drive growth and ensure service excellence. The ideal Team Lead of Affiliate Marketing Services is a self-starter, people-person who is creative and dynamic. They will have a passion for marketing, a strong interest in the iGaming community and client-facing skills that allow them to build and maintain relationships with Income Access partners. Candidates should be effective problem-solvers, have strong writing skills and a strong background in client servicing. Experience in e-marketing or affiliate marketing is an asset and a background in customer service or business development is an advantage.
- Train and mentor team members, oversee onboarding, and support day-to-day operations and client escalations.
- Guide best practices for affiliate management, support developing monthly goals, and propose marketing strategies and tools.
- Manage affiliate relationships within the IA Network, approve new affiliates, and recruit new affiliates per month.
- Assist with client calls, integrations, and newsletters; manage communications strategy and optimize targeted mailers.
- Document workflows, identify platform enhancements, streamline payments.
- Strong understanding of affiliate marketing, partner relationship management, and client servicing
- Proven experience leading and mentoring teams in a marketing or client-facing environment
- Excellent communication, negotiation, and interpersonal skills
- Strategic thinker with the ability to identify and act on growth opportunities
- Strong problem-solving skills and a proactive, solutions-oriented mindset
- Ability to manage multiple projects and competing priorities efficiently
- Comfortable using data to analyze performance and guide decision-making
- Experienced with affiliate tracking platforms and email marketing tools
- Knowledge of SEO, PPC, and broader internet marketing concepts
- Familiarity with HTML and basic web technologies
- Organized and process-driven, with sharp attention to detail
- Creative and analytical, with the ability to balance both approaches
- Adaptable team player who collaborates well across departments
- Self-motivated, with strong initiative and a desire to learn
- Proficient in Microsoft Word, Excel, Outlook, and PowerPoint
- 5 plus years of experience in customer service, marketing and/or business development in a product environment
- University or College degree in marketing or a related field
Paysafe is a global payments platform powering the experience economy, with a strong focus on the iGaming, video gaming, e-commerce, retail, travel and hospitality sectors. With 30 years of expertise in payment technology, Paysafe helps businesses and consumers lift every experience through seamless, secure payment solutions, including card payments, digital wallets such as Skrill, eCash solutions like PaysafeCard, and a suite of local payment methods. With approximately 2,900 employees across 12 countries and annualized transactional volume of $167 billion in 2025, Paysafe connects people and businesses worldwide through innovative digital payment experiences.
