Head of AI & Automation
At Relax Gaming, we’ve seen firsthand how AI and automation can genuinely change the way we work in day-to-day operations across the business. We’re now looking for a Head of AI & Automation to help us build on that momentum. This is a role for someone who enjoys working close to the business: understanding how things actually work today, spotting opportunities to improve them, and turning those ideas into structured, real-world solutions that make a difference. You’ll lead our AI & Automation function and collaborate with teams across the company: from Support and Compliance to Finance, Legal, IT and beyond, helping us scale what’s already working and explore what’s possible next. This role is focused on business process automation and applied AI across the organisation. It is not about building AI features for games.
- Working closely with teams across the business
You’ll spend time with different departments to understand their workflows, challenges, and goals and help identify where automation or AI can create real value.
- Turning ideas into clear, actionable plans
You’ll take insights from the business and turn them into detailed project specifications (e.g., workflow descriptions, pain points, feasibility assessments, and expected outcomes), giving our development team everything they need to build effectively.
- Building and prioritising our pipeline
You’ll own and continuously evolve our AI & Automation roadmap, balancing impact, feasibility, and readiness across the organisation.
- Supporting adoption and understanding
You’ll help teams feel confident using AI tools and solutions through workshops, demos, and by showcasing what’s already been achieved.
- Leading and growing the team
You’ll support and guide a small, growing team, but your primary output isn't management. It's the project specs and pipeline that drive what gets built next. You'll create clarity around priorities and make sure the team always knows what to build and why.
- Have experience writing technical specifications, project briefs, or requirements documents that development teams actually used to build from
- Have 10+ years of experience in technology, business analysis, systems analysis or similar
- Have worked closely with business stakeholders, not just in purely technical roles
- Have hands-on experience delivering automation end-to-end
- Are comfortable working across different business areas
- Communicate clearly and enjoy making complex topics easy to understand
- Feel comfortable presenting to senior stakeholders
- Are based in (or open to relocating to) Stockholm
- Experience with applied AI tools (e.g. GPT, Azure OpenAI, Copilot, Power Automate)
- Experience in regulated environments (e.g. iGaming)
- Experience managing or mentoring a team
- Worked with process improvement or maturity frameworks
- Experience showcasing work through demos, training, or presentations
- A habit of measuring impact (efficiency gains, cost savings, etc.)
- World-class Colleagues
- Value Driven Company
- Opportunities to Grow
- A 'Relaxed' Environment
Relax Gaming is a business-to-business iGaming supplier and content aggregator, founded in 2010 and headquartered in Malta. It develops its own slots, poker and bingo products and distributes thousands of third-party casino games through its Silver Bullet and Powered By partner programmes. Owned by the Kindred Group (now part of FDJ United), the company runs game studios in Belgrade, Novi Sad, Malmö and Stockholm, with additional offices across Europe and Gibraltar. Relax Gaming supplies regulated online casino operators worldwide.
