Senior Project Manager
The Senior Project Manager will be an integral member of the UK&I Programme Team, providing essential support to the Head of Projects & Communications in delivering a portfolio of operational projects and initiatives across the UK&I division. Working closely with department heads, key business stakeholders & our central PMO function, they will ensure consistent governance, control, coordination, decision making & effective implementation of all projects within their remit. Projects will range in size & scope from NPD, technology development & rollout, people initiatives, operational efficiency and process improvement. Critically, as well as overseeing the overall project delivery, you will have line management responsibilities for another Project Manager, overseeing their project governance, end-to-end delivery, support, training and wellbeing. You will be responsible for ensuring effective implementation of all projects by working closely with our Retail Operations & Internal Communications teams to deliver clear, concise and timely communications & engagement to all stakeholders.
- Lead the delivery of large, complex projects and strategic initiatives, working across cross-functional teams to drive alignment and execution
- Provide leadership, direction and oversight to other Project Managers, ensuring delivery to agreed scope, timelines, budget and quality standards
- Own the end-to-end planning and delivery of assigned elements of the UK&I Portfolio, ensuring clear milestones, dependencies and delivery governance
- Accountable for the full project lifecycle (initiation, planning, execution and closure), in line with the agreed project governance framework
- Develop robust business cases for change, including clear articulation of benefits, costs, risks and timelines, securing stakeholder alignment and funding approval where required
- Build and maintain strong relationships with key internal and external stakeholders, including SMEs and senior leadership, to enable effective decision-making and delivery
- Proactively identify, manage and escalate risks, issues and changes through the agreed governance forums, ensuring timely visibility to the PMO and UK Leadership Team
- Embed strong governance and control practices across all projects, ensuring risks, issues and changes are effectively tracked, mitigated and reported
- Ensure effective transition of project outcomes into BAU, including agreed handover, benefit realisation tracking and post-implementation review against defined KPIs
- Drive continuous improvement by reviewing programme and project performance, capturing lessons learned and embedding best practice across future delivery
- Provide leadership, coaching and development to team members, driving high performance and supporting delivery against individual and team objectives
- Foster a positive, inclusive and high-performing team culture, promoting collaboration, accountability and continuous improvement
- Work in close partnership with the PMO to ensure projects are aligned to governance standards, delivery plans and wider business objectives
- Build and maintain effective relationships with Product teams, ensuring alignment, clear prioritisation and timely delivery of initiatives
- Establish strong cross-functional relationships across Retail Operations, Programme and Communications teams to enable effective planning, coordination and execution of all initiatives
- Deputise for the Head of Projects & Communications as required, representing the function in senior forums and decision-making discussions
- Proven track record of delivering large, complex, high-profile projects or programmes, to agreed scope, timelines and budget (required)
- Strong project and programme management capability, with experience across planning, governance, risk management and delivery controls (required)
- Demonstrated ability to lead and develop high-performing teams, including both direct and matrix management (required)
- Strong stakeholder management and influencing capability, with experience engaging and aligning senior internal and external stakeholders (required)
- Excellent communication skills, with the ability to tailor messaging to different audiences and drive clear, effective decision-making (required)
- Proven ability to define business requirements and translate these into structured, deliverable plans using recognised project management methodologies (required)
- Highly organised with strong prioritisation and time management skills, able to operate effectively in a fast-paced and complex environment (required)
- Strong interpersonal skills, with the ability to build effective cross-functional and cross-border relationships quickly (required)
- Proactive risk and issue management capability, including the ability to anticipate challenges and develop effective mitigation and contingency plans (required)
- Demonstrated ability to develop and coach individuals, driving performance and supporting talent development (required)
- Relevant project management qualification (e.g. PRINCE2, Agile or equivalent), with a strong working knowledge of project delivery frameworks (required)
- Knowledge and practical application of multiple project management methodologies (e.g. Agile, Waterfall, hybrid models) (required)
- Ability to interact with other departments and manage key stakeholders (required)
- Communicate in a clear, engaging and professional manner (required)
- Effective influencer and relationship builder to support programme delivery aims (required)
- Be self-motivated as you will encounter many challenges and opportunities (required)
- Be confident in dealing with colleagues within the business at all levels (required)
- You will have a high interest and good all-round knowledge of business (required)
- Generous group bonus scheme
- Hybrid working – 2 days in the office
- Private medical insurance
- Pension scheme – matched to 6%
- Ability to buy and sell holiday
- Free subscription to wellbeing app Unmind
- Additional “It’s Your Game” day off to use at either Christmas or New Year
- Entain & Enhance days – 2 paid days off to focus on your professional or personal development
- Share save scheme
Entain is one of the world's largest sports betting and gaming entertainment groups and a FTSE 100 company. Formed when GVC Holdings rebranded as Entain in December 2020, its brands trace their history back to the 1880s and include bwin, Coral, Foxy, Gala, Ladbrokes and partypoker. Through its joint venture with MGM Resorts International, it powers BetMGM in the United States with its proprietary technology. Headquartered in London, Entain employs over 30,000 people with offices across 19 countries.
