Entain is one of the world's largest sports betting and gaming entertainment groups and a FTSE 100 company. Formed when GVC Holdings rebranded as Entain in December 2020, its brands trace their history back to the 1880s and include bwin, Coral, Foxy, Gala, Ladbrokes and partypoker. Through its joint venture with MGM Resorts International, it powers BetMGM in the United States with its proprietary technology. Headquartered in London, Entain employs over 30,000 people with offices across 19 countries.
Sportsbook Analyst
The company is seeking a highly motivated and commercially minded Sportsbook Analyst to deliver impactful insights and play a key role in data-informed decision-making across the commercial Sportsbook function. Reporting to the Manager of Sportsbook Analytics, the role involves translating complex datasets into clear, actionable recommendations for senior stakeholders. The analyst will proactively monitor key metrics and identify opportunities to improve Sportsbook performance, customer engagement, revenue, and profitability through data-driven analysis.
Software Development Engineer - I
Entain is seeking a Software Development Engineer - I to join their Enterprise Applications team. This role requires strong foundational knowledge in full-stack development, including building scalable web applications and working with enterprise tools. The engineer will contribute to moderately complex software components within a global engineering group.
VIP Executive
Entain is looking for a VIP Executive based in Rome to manage and retain high-value clients. The role involves direct contact, creating personalised experiences, and participating in exclusive events. The ideal candidate has previous experience in the sector and a deep knowledge of the sports and gaming world.
Director of Product
The Director of Product will lead the strategy for Core Platform & CRM products and services, developing a world-class team of product leaders. This role involves working with Global Leadership and reporting to the CTO, focusing on modernising platform components and designing a Platform-as-a-Service model for Player Account Management. The ideal candidate will have experience launching and scaling online products, a strong understanding of the e-commerce landscape, and the ability to influence senior stakeholders.
Security Architect
As a Security Architect, you will ensure that Entain creates and operates its technology, platforms, and services with security embedded from the outset. You will provide architectural guidance, define security requirements, and conduct risk assessments. Operating as part of a small, autonomous team, you will review network changes, onboard new projects, and assess new technologies. This role is advisory and assurance-focused, working with engineering, infrastructure, and governance teams to guide rather than build.
US Sports Trading Operations Operator
Entain is seeking a US Sports Trading Operations Operator to create odds for various sports and manage live betting prices. This role requires at least 12 night shifts per month and involves working with the Live Betting Team and Trading Performance Team. The position is ideal for individuals passionate about sports and seeking a dynamic, challenging environment.
Cloud Architect
Entain is seeking a Cloud Architect to join its Rome-based team in a hybrid capacity. The role focuses on designing scalable cloud topologies, managing enterprise security and compliance, and driving cost-efficiency through FinOps practices. This position is ideal for an experienced professional looking to shape cloud infrastructure within a dynamic, regulated environment.
Platform Support Analyst
We are seeking a Platform Support Analyst to help support, maintain, and improve our core platform and its associated products. This role acts as the primary point of contact for platform‑related support queries and incidents, playing a vital part in ensuring the stability, performance, and availability of our services. You will work closely with engineering, product teams, and third‑party providers to monitor system health, investigate issues, support deployments and integrations. As part of a growing organisation, this role offers the opportunity to influence and enhance support processes and operational best practices.
Payroll Analyst
The Payroll Analyst role focuses on ensuring accurate and timely payroll processing by monitoring inputs, conducting data audits, and resolving discrepancies. Key responsibilities include managing time and attendance, work patterns, and absence data within the Oracle system. The analyst will also handle employee queries, bank details, and perform pre-payroll validation checks. This position is crucial for maintaining the integrity of the payroll system and supporting the global sports and gaming group's operations.
Senior IT Network Engineer
Entain is seeking a Senior IT Network Engineer for its Rome office with a hybrid working model. The role focuses on designing hybrid network architectures, managing cloud security, and automation through Infrastructure as Code. Solid experience in enterprise environments and expertise in routing protocols and cloud technologies are required. The position offers a dynamic environment with benefits such as health insurance and wellbeing programmes.
Platform Engineer II
The Platform Engineer II will lead the design, automation, and maintenance of scalable infrastructure systems and an Internal Developer Platform. This role involves creating agentic AI workflows, managing Kubernetes clusters, building CI/CD pipelines, and implementing monitoring solutions to ensure system stability, scalability, and security. The position is part of the Platform Engineering Team, focusing on enabling self-service capabilities for development teams.
Head of Design
This role plays a pivotal part in elevating the in-house creative agency and leading a design function at scale. It represents a unique opportunity to shape creative excellence, embed emerging technologies, and influence how customers engage with brands worldwide. The Head of Design will play a pivotal leadership role within the in-house agency, driving creative standards, innovation, and performance. The role involves leading a multi-disciplinary team delivering high-impact integrated campaigns operating across all UK based brands, ensuring the team operates at pace while maintaining creative integrity. It requires strong leadership, strategic thinking, and the ability to translate insight into award-winning design across multiple touchpoints.
Application Security Specialist
The Application Security Specialist will work closely with development teams to ensure applications meet security criteria, support secure design of the gaming platform, and enhance security automation. Responsibilities include conducting security assessments, penetration testing, and promoting security awareness among teams. This role requires a strong technical foundation and development background with at least 6 years of experience in information security.
CRM Lifecycle Executive - Canada
The CRM Lifecycle Executive will manage automated lifecycle campaigns to drive player engagement and retention for Canadian brands. This role involves designing multi-channel communications, leveraging data analytics for campaign optimisation, and collaborating with cross-functional teams. It is a hybrid position based in Toronto, ideal for a candidate with experience in B2C CRM and online gaming.
Platform Engineer I
As a Platform Engineer I, you will implement, automate, deploy, and maintain scalable infrastructure systems. You will ensure the platform is robust, reliable, and ready to meet demand, working closely with development and operations teams. In this role, you will be responsible for creating Agentic AI workflows to accelerate colleagues across product & technology. This is an exciting opportunity to work on cutting-edge DevOps practices, container orchestration, cloud-native solutions, and developer experience optimisation.
Senior Application Security Analyst
The Senior Application Security Analyst is responsible for conducting in-depth security assessments, identifying vulnerabilities, and implementing security controls to protect applications from potential threats. This role involves analysing application code, performing security testing, and collaborating with development teams to remediate security issues. The position plays a key role in enhancing the security posture of applications and ensuring compliance with relevant security standards and regulations.
CRM Manager, Sports Interaction - Casino
The CRM Manager for Sports Interaction Casino will lead the development and execution of data-driven engagement strategies to retain and reactivate players. Key responsibilities include managing the promotional calendar, leveraging AI-driven insights for campaign optimisation, and collaborating with cross-functional teams. This role is notable for offering full ownership of CRM strategy within a leading global organisation, focusing on high-impact, player-centric marketing.
Senior Application Security Analyst
The Senior Application Security Analyst is responsible for conducting in-depth security assessments, identifying vulnerabilities, and implementing security controls to protect applications from potential threats. This role involves analysing application code, performing security testing, and collaborating with development teams to improve security issues. You will play a necessary part in enhancing the security posture of applications and ensuring compliance with relevant security standards and regulations.
CRM Manager - Fixed Term Contract
The CRM Manager will lead data-driven lifecycle marketing and automation strategies to improve customer engagement, retention, and revenue. This role involves owning end-to-end CRM performance, optimising customer journeys, and driving scalable growth across multiple brands. The position combines strategy, automation, analytics, and team leadership with a focus on measurable commercial impact.
MLRO & AFC Lead (Ceuta)
The MLRO & AFC Lead will be based in Ceuta and report to the Head of AFC - Southern Europe to ensure compliance with Spanish AML/CFT obligations. Key responsibilities include overseeing the local AFC Analyst Team, managing regulatory reporting to SEPBLAC, and providing subject matter expertise to internal stakeholders. This is a newly-created role that offers the opportunity to influence operational processes and contribute to an established team within the gaming industry.
German Speaking Risk Associate
As a Risk Associate, you will be part of the Risk Management & Credit, Game Fairness and Security Team within the Transaction Services department. Your primary responsibility will be the identification and prevention of fraud. This role requires strong analytical skills, excellent communication, and fluency in both English and German. You will liaise with players, analyse accounts, investigate irregularities, and suggest procedural improvements to enhance fraud prevention and customer care.
German Speaking Risk Associate
The Risk Associate role involves identifying and preventing fraud within the Transaction Services department. Key responsibilities include analysing customer accounts, investigating financial irregularities, and liaising with players to resolve issues. This position requires strong analytical skills and fluency in both English and German to maintain high standards of security and customer care.
Risk Associate with Spanish
The Risk Associate role involves monitoring fraud, risk, and KYC activities within the Fraud and Risk Department. Key responsibilities include analysing customer accounts, investigating financial irregularities, and communicating with players to resolve issues. This position requires fluency in English and Spanish, strong analytical skills, and the ability to work effectively within a team. The role is based in Sofia with a hybrid working model.
Sportsbook Manager Austria (German Speaking)
The Sportsbook Manager for Austria will lead the content strategy and operational management of the bwin sportsbook in Vienna. Key responsibilities include monitoring betting activity, managing risk, and collaborating with cross-functional teams to drive engagement. This role is ideal for a sports enthusiast with significant industry experience looking to make a mark on an iconic brand.
Platform Engineer III
The Platform Engineer III will lead the design, automation and maintenance of scalable, secure, and efficient infrastructure systems. This role involves building and evolving an Internal Developer Platform, managing Kubernetes clusters, and creating Agentic AI workflows. You will work closely with development and operations teams to ensure rapid delivery of high-quality software while maintaining system stability, scalability, and security.
Platform Product Manager
The Platform Product Manager will define and execute the vision, strategy, and roadmap for the Internal Developer Platform (IDP), developer experience initiatives, platform automation, and emerging AI capabilities. This role ensures platform investments deliver measurable business value, improve engineering productivity, and accelerate software delivery. Acting as a bridge between business objectives and technical delivery, the Product Manager will shape the future of the engineering ecosystem, driving platform strategy, cloud native adoption, and Agentic AI capabilities.
Data Integrity Analyst
The Data Integrity Analyst ensures the accuracy, consistency, completeness, and reliability of data across online and retail business operations. This role involves identifying, investigating, and resolving data quality issues, and supporting the implementation of data quality controls and governance frameworks. The position requires strong analytical skills, attention to detail, and the ability to collaborate with various teams to drive improvements in data quality and integrity.
Data Integrity Analyst
The Data Integrity Analyst ensures the accuracy and reliability of business-critical data across online and retail operations. Key responsibilities include monitoring data quality, investigating discrepancies, and collaborating with cross-functional teams to implement governance frameworks. This role is notable for its focus on maintaining trust in financial and regulatory reporting through proactive data management and process improvement.
Senior Legal Counsel - Commercial
We're looking for a Senior Legal Counsel to join our Commercial Legal Team. The role involves supporting stakeholders in identifying, assessing, and balancing legal, regulatory, and commercial risks, as well as designing and implementing new solutions for contractual arrangements and negotiating supplier agreements. This position will suit an enthusiastic, proactive individual who is keen to continue their legal career in-house in a supportive and vibrant environment. Reporting to our Assistant Legal Director, your principal duties include overseeing contractual matters with existing and future suppliers.
People Solutions Analyst
The Global People Solutions team focuses on delivering a seamless, scalable, and high-quality employee experience through HR processes and technologies. This role is for a technically capable People Solutions Analyst specialising in Payroll and Compensation to support the delivery and optimisation of Oracle HCM. You will report in to the Product Owner for Payroll Solutions and work with Solutions Architects and Product Owners to translate technical designs into system configuration.
Platform Support Analyst
The Platform Support Analyst will support, maintain, and improve the core platform and its associated products within a cloud-based AWS environment. This role is the primary contact for platform-related support queries and incidents, ensuring service stability and performance. The analyst will collaborate with engineering and product teams, monitor system health, and support deployments. The position offers opportunities to influence support processes and gain experience in cloud infrastructure, DevOps, and automation.
Senior Procurement Category Manager - Marketing
As a Senior Procurement Category Manager, you will be responsible for optimising 3rd party Marketing spend through the delivery of identified benefits and the creation of short/mid/long-term value optimisation strategies aligned to the objectives of the business. Reporting to the Head of Procurement you will be part of our Global Procurement team that will form part of the Marketing Procurement team you will to support the team to influence £Multi Million spend across multiple categories for Marketing.
Indirect Tax Manager
The Indirect Tax Manager will be at the forefront of managing existing and emerging tax obligations in the fast-developing world of digital services. This role involves working closely with cross-functional teams and international colleagues to shape market growth and expansion plans. Staying abreast of international developments in VAT, GST, and gambling taxes is crucial, as is aligning tax strategy with commercial strategy. The manager will also review tax returns, manage external advisors, and provide input to governance and risk management processes.
Technical Lead - Angular / AI
This role is for a Technical Lead with expertise in Angular and AI. You will lead frontend development teams, guiding them through the full SDLC and embedding AI-driven development practices. Key responsibilities include designing and deploying Angular features, managing delivery, and leveraging AI tools to enhance code quality and accelerate development. The role requires strong technical leadership, people management skills, and a focus on quality and best practices.
Junior Affiliate Executive - Internship
This is an internship position for a Junior Affiliate Executive based in Rome, working in a hybrid model. The role involves providing support to Eurobet network merchants, managing assistance requests, conducting training, and handling customer data. The ideal candidate will have strong organisational and customer service skills, with a good command of IT tools.
Data Engineer (Mid-Level / Senior)
Entain is seeking a mid-level or senior Data Engineer to join their United Data Team. This role involves contributing to a modern cloud-based data platform by designing and building scalable data pipelines, models, and integrations. You will work with a cross-functional team using tools like GCP, Kafka, and Airflow to deliver reliable data systems that support business decision-making and growth across various brands.
Head of Technical Accounting
The Head of Technical Accounting will lead all significant accounting judgments and technical financial matters across the Group, reporting to the Group Financial Controller. This role provides authoritative advice on complex accounting issues, supports high-quality external reporting, and ensures compliance with accounting standards in a complex global listed environment. The position partners closely with senior finance leadership, Tax, Legal, and External Audit to support transactions, restructuring, and strategic initiatives. The ideal candidate will have extensive technical accounting experience and deep expertise in IFRS.
Senior Software Engineer (Backend) - .NET
We are seeking a Senior Software Engineer (Backend) with .NET expertise to join our Product & Technology Team. In this role, you will be responsible for designing, developing, and maintaining software features, ensuring efficient development throughout the Software Development Lifecycle. You will also collaborate with team members, mentor junior engineers, and contribute to process improvements. This is an exciting opportunity to be part of a leading online gaming and entertainment group.
Head of Social- Strategy and Growth
This role is for a Head of Social, Strategy and Growth, focusing on making social a key growth and intelligence layer for the business. The position requires translating business priorities into a scalable social strategy, orchestrating various stakeholders, and building social as an intelligence function. The ideal candidate will have a proven track record of driving business KPIs through social, strong data fluency, and experience operating across product, CRM, and media.
Commercial Senior Legal Counsel
This role is for a Commercial Senior Legal Counsel to join the Commercial Legal Team, advising on all business aspects and managing legal, regulatory, and commercial risks. The position involves overseeing contractual matters, leading group-wide projects, and providing commercial and regulatory counsel on strategic initiatives. Key responsibilities include structuring and negotiating commercial agreements, advising senior stakeholders on new product launches, and resolving disputes. The role requires an England & Wales or Gibraltar-qualified lawyer with at least 5 years PQE and strong contract drafting and negotiation skills.
Brand Sponsorship Specialist
The Brand Sponsorship Specialist will join the Marketing team to operationally manage and supervise sponsorships with football clubs and partners. The role involves planning and coordinating sponsorship activations on digital channels, monitoring performance, and managing stakeholder relationships. 3-4 years of experience in sponsorship management, preferably in sports, and excellent knowledge of English are required.
Consumer Insight Manager - Sport
As Consumer Insight Manager for Sport, you’ll play a pivotal role in understanding gambling, our brands and propositions, and the behaviours of sports bettors in the context of the wider consumer ecosystem across UK&I. You’ll be part of a growing, high-performing CMI team that values curiosity, collaboration, and commercial impact. You’ll lead a diverse range of research and insight projects, working closely with and influencing senior stakeholders at Entain within commercial, marketing and product teams. You will synthesise actionable insight from multiple sources and make consumer-centric recommendations that give us competitive advantage.
Senior Software Engineer - Angular
We are seeking a Senior Software Engineer with Angular expertise to join our Product & Technology Team. In this role, you will design, develop, and maintain complex features, ensuring high-quality, scalable code. You will also be involved in debugging, mentoring junior engineers, and contributing to process improvements. This is an exciting opportunity to work with a leading online gaming and entertainment group and contribute to innovative projects.
LATAM Finance Controller
This is a hands-on role for a senior LATAM Finance Controller with strong technical expertise in accounting, tax, and finance. The position demands the ability to manage third parties, prioritise demands, and make balanced decisions. Key responsibilities include overseeing local accounting, managing US GAAP accounting, monitoring tax compliance, controlling marketing budgets, and managing treasury activities. The ideal candidate will possess a high degree of autonomy, ownership, and accountability, with a proactive learning mindset.
Head of Brand Insight, UK&I
The Head of Brand Insight, UK&I will be a key part of the Consumer & Market Insight (CMI) leadership team, driving UK&I’s success by leveraging research, data, and analytics to gain deep insight on brand strategies, performance, and trends. This role involves influencing senior stakeholders, making consumer-centric recommendations, and setting high performance standards for the team. Responsibilities include leading brand insight strategy, conducting research, analysing data, managing brand tracking, and measuring campaign effectiveness.
BI Senior Analyst, NCE (m/f/d)
This role is for a Senior BI Analyst in the NCE region, focusing on enabling data-driven decisions for commercial, product, and leadership teams. You will go beyond standard reporting to uncover opportunities, shape strategy, and provide actionable insights. The position requires strong analytical skills, business partnering, and the ability to work hands-on with data to influence performance and drive growth in key European markets.
Motion Designer - Ladbrokes & Coral
Entain Creative is seeking a Motion Designer to deliver standout concepts and design executions for 360 campaigns across all touchpoints. The role involves creating high-quality motion graphics and animated content, collaborating with creative teams, and managing multiple projects in a fast-paced environment. Ideal candidates will have strong proficiency in design software and excellent storytelling skills.
Senior Strategy Manager
The Senior Strategy Manager will act as the strategic link between commercial and product/trading teams, focusing on the Americas and Southern Europe markets. This role involves owning and delivering high-priority strategic initiatives, building frameworks for evaluation and tracking, and synthesising complex data into clear narratives for senior leadership. The ideal candidate will have a strong consulting background, excellent analytical and stakeholder management skills, and the ability to thrive in ambiguous environments.
Senior Strategy Manager, Canada
Entain is seeking a Senior Strategy Manager for its Canadian operations to drive financial performance through strategic planning and execution. This role acts as a liaison between strategy and execution, collaborating with local and regional leadership to lead high-impact strategic initiatives. The successful candidate will work across various commercial functions and central Entain teams, focusing on growth strategy projects, operational execution, partnership management, and market analysis. This is an exciting opportunity for experienced strategy professionals to contribute to a rapidly expanding team in a fast-paced commercial environment.
Strategist - Creative Agency
This newly created Strategist role within Entain Creative is pivotal for strengthening the strategic foundations of campaigns. The Strategist will act as the voice of the customer, bringing strategic rigour to creative ideas and collaborating with various teams to shape messaging and communication ecosystems. Key responsibilities include leading strategic planning for integrated campaigns, developing creative briefs, and influencing work across multiple channels to ensure effective audience connection.
Data Science Manager
This role is for a Data Science Manager to oversee multiple sport-specific modelling teams within Angstrom Sports, a division of Entain. The manager will be responsible for ensuring consistency, alignment, and delivery across the model portfolio, while also supporting the career development of Lead Data Scientists. Key duties include resource planning, coaching, maintaining technical standards, and collaborating with other departments to shape strategy and ensure efficient operations. The ideal candidate will have demonstrated success managing data science teams and a strong technical background in model development.
Data Science Manager
This role is for a Data Science Manager to oversee multiple sport-specific modelling teams, ensuring consistency, alignment, and delivery of high-quality forecasting models. The manager will be responsible for resource planning, coaching Data Science Leads, and maintaining technical standards. Key aspects include scaling data science capabilities, collaborating with engineering, and shaping departmental strategy, while fostering a high-performance culture.
Senior Associate, AI Strategy & Operations
This role is for a Senior Associate, AI Strategy & Operations based in Lisbon. You will anchor the regional PMO function, orchestrating high-profile AI transformations across the Americas and Southern Europe. Key responsibilities include managing portfolio execution, streamlining enterprise operations, and leveraging AI to automate workflows. The ideal candidate will have a strong background in consulting or strategic operations, exceptional stakeholder management skills, and a proactive mindset.
Senior Associate, AI Strategy & Operations
This role is for a Senior Associate, AI Strategy & Operations within Entain's Data & AI function. You will lead high-impact AI transformations across the Americas and Southern Europe, acting as a bridge between business and technology. Key responsibilities include managing portfolio execution, streamlining enterprise operations, and facilitating executive alignment. The role offers a clear path towards Strategic Delivery Leadership and requires leveraging AI tools to enhance productivity and drive seamless execution.
BI Senior Analyst, NCE
This role is for a Senior BI Analyst in the NCE region, focused on empowering commercial, product, and leadership teams with data-driven decision-making. You will go beyond standard reporting to uncover opportunities, shape strategy, and provide actionable insights. The position requires strong analytical skills combined with business partnering, working hands-on with data and advising senior stakeholders. You will contribute to building the BI & Analytics function for NCE, driving a culture of evidence-based decisions and influencing key European markets.
CRM Manager - Fixed Term Contract
This is a fixed-term contract role for a CRM Manager focused on driving customer engagement, retention, and revenue through data-driven lifecycle marketing and automation. The role involves optimising customer journeys, owning CRM performance, and leading a team. It requires strong analytical skills, hands-on experience with CRM platforms, and the ability to collaborate across departments to enhance CRM capabilities and personalisation.
Data Scientist
Entain is seeking a Data Scientist to join their Data & AI function. This role focuses on applying advanced econometric modelling and performance marketing expertise to optimise customer acquisition, retention, and revenue growth. You will develop sophisticated analytical models, build predictive models, and create AI agents to automate marketing analysis. The position requires strong proficiency in Python and SQL, with experience in marketing mix modelling and experimental design.
Director of Content Partnerships
The Director of Content Partnerships will lead the strategy, sourcing, negotiation, and optimisation of third-party content partnerships for Entain's online sportsbook and casino operations. This senior role requires a blend of procurement expertise, commercial acumen, and industry knowledge to influence strategic decisions and drive product differentiation. The successful candidate will manage key supplier relationships, assess partnership opportunities, and build a high-performing team to establish best-in-class partnership management.
Analytics Engineer (BI)
This Analytics Engineer (BI) role is central to the Data & BI function, focusing on transforming data into actionable insights for stakeholders. You will work closely with business teams to understand their needs, analyse data, and deliver impactful outputs through dashboards and reports. The position requires a blend of technical data skills and business acumen, with an emphasis on interpreting data and driving meaningful outcomes. This is an excellent opportunity for individuals passionate about sports to hone their analytical and reporting skills in a dynamic environment.
Senior Business Analyst, Player Engagement
This role is for a Senior Business Analyst focused on Player Engagement within the CILA region. The analyst will conduct quantitative analysis on player bonus spending and behaviour to provide strategic recommendations. Key responsibilities include responding to ad-hoc stakeholder needs, partnering on A/B testing, and evaluating CRM team needs for analysis and BI tools. The role also involves identifying and developing predictive behaviour models to enhance player journeys and campaign automation.
Principal Machine Learning Engineer
Entain is seeking a Principal Machine Learning Engineer to join their Enterprise DS&AI team. This role involves designing, developing, and deploying advanced ML engineering solutions, MLOps, AIOps, and GenAI enablement. You will lead the implementation of scalable MLOps frameworks, build reusable ML infrastructure components, and provide technical leadership to ensure robust and scalable ML solutions. The position requires strong hands-on experience with cloud platforms, workflow orchestration tools, and a deep understanding of bringing ML systems into production.
Head of Media Strategy and Planning
Entain Canada is seeking a Head of Media Strategy and Planning to define and lead the company's full-funnel media strategy. This leadership role will focus on driving brand growth, customer acquisition, and commercial impact within the gaming market. The successful candidate will lead a high-performing media team, establish strategic frameworks, and ensure scalable, measurable growth across all channels while adhering to responsible marketing practices. The position offers a competitive salary, hybrid working, and a comprehensive benefits package.
Commercial Analyst
The Commercial Analyst role is a key position within the Commercial Analytics team, reporting to the Analytics Manager. This role involves delivering actionable commercial insights to support business decision-making and taking ownership of macro-level KPI reporting. You will act as a guardian of data integrity, proactively monitor business metrics, and collaborate with various data and analytics teams to ensure accuracy and consistency.
Gaming Operations Executive
The Gaming Operations Executive is responsible for maintaining the stability and integrity of gaming products through proactive monitoring and incident management. The role requires a technical professional to handle complex system issues, manage commercial risks, and improve operational automation. This position is based in Hyderabad and requires the ability to work in a 24/7 rotational shift pattern.
EUS Support Engineer - India
The EUS Support Engineer will provide essential IT workplace support, managing hardware, software, and infrastructure for a global organisation. Key responsibilities include resolving business-critical technical issues, maintaining system compliance, and supporting local infrastructure teams. This role is ideal for an experienced professional with strong Microsoft and networking expertise looking to work in a fast-paced corporate environment.
Senior Software Engineer
Angstrom is seeking a Senior Software Engineer to join their team in London Bridge. This role involves designing and delivering robust, scalable solutions that power real-time sports forecasting products. You will architect and deliver scalable, secure microservices using .NET and C#, lead on technical design and best practices, and tackle complex systems challenges. The position offers a competitive salary and benefits, with a focus on working in a dynamic environment where your work has visible impact.
Senior Software Engineer
Angstrom is seeking a Senior Software Engineer to join their team in London Bridge. This role involves designing and delivering robust, scalable solutions for real-time sports forecasting products. The engineer will architect microservices, lead technical design, and collaborate across disciplines. Ideal candidates will have strong .NET and C# proficiency, experience with microservices architecture, and a pragmatic, solution-oriented approach.
Product Manager
We are looking for Product Managers to help build our global products and own delivery. As a Product Manager you will lead your squad to build the product strategies and plans, in consideration of our OKRs. Working collaboratively with teams to define and prioritize work, and provide our players with outstanding experiences. You bring an understanding of user's needs, can identify opportunities, refining your roadmap and collaborating across design, engineering and data.
IT QA Analyst - Maternity Cover
Entain is looking for an IT QA Analyst for maternity cover in Rome. The role involves analysing requirements, writing and executing test plans, both front-end and back-end. You will be responsible for designing and executing automated and load tests, as well as providing feedback to development teams. Experience in quality assurance, knowledge of SQL, Unix, scripting languages, and Jmeter is required.
Customer Service Advisor (Maternity Cover)
We are looking for a Customer Service Advisor for a maternity cover, full-time, based in Rome with a hybrid working model. The role involves managing customer support requests via email, chat, and calls, identifying and resolving issues, and interacting with other departments. Native Italian speaker, excellent communication and IT skills, and a customer-oriented approach are required. Knowledge of English is a plus.
Learning Experience Lead
The Learning Experience Lead ensures people experience, adopt, and apply learning across the organisation by translating skills and learning products into end-to-end journeys. This role designs and manages learning communities and apprenticeship programmes, focusing on integration with broader capability pathways and internal mobility. It also holds accountability for adoption and application through manager enablement and data-driven evaluation to maximise impact.
Business Analyst (Data & BI) - Associate
The Business Analyst (Data & BI) - Associate role is a key position within the Data & BI function, focused on transforming data into actionable insights for stakeholders. This role involves working closely with business teams to understand their needs, analysing data, and delivering impactful outputs through dashboards and reports. It requires a blend of technical data skills and business acumen, with an emphasis on interpreting data, challenging assumptions, and driving meaningful outcomes. This is an excellent opportunity for individuals passionate about sports to enhance their analytical and reporting capabilities in a dynamic environment.
Learning Product Lead
The Learning Product Lead defines, shapes, and governs the organisation's learning product portfolio, leading the enterprise learning portfolio by designing and prioritising products that build critical skills. This role operates at the intersection of skills data, organisational priorities, and learning design to make informed investment decisions. It requires experience managing learning products within a digital learning ecosystem and working with skills intelligence to inform product strategy.
Product Manager
As a Product Manager, you will lead product strategy for important products, working with world-class Product and Technology teams across multiple countries. You will guide the development of our backend platform that supports API and services, focusing on speed, security, and scalability. This role involves overseeing product discovery, defining strategy, and managing OKRs while driving key subdomains like login/registration, CRM, payment systems, and compliance. You will support 100+ labels across the US, UK, and LATAM, handling high transaction volumes.
Payroll Finance Analyst
The Payroll Finance Analyst is responsible for maintaining the financial integrity and reporting of global payroll operations. Key duties include managing balance sheet reconciliations, journal entries, and payroll-related invoice processing while supporting audit compliance and process automation. This role is notable for its focus on combining payroll expertise with financial analysis to drive efficiency and accuracy within a global sports and gaming group.
Retention Analyst - Mat Cover
This is a 1-year contract role for a Retention Analyst within the UK Brands commercial team. The primary focus is on understanding player behaviour to drive customer retention and engagement, alongside accurate reporting of bonus spend. You will collaborate with CRM and Commercial teams to generate insights and improve targeting strategies, while also owning bonus investment reporting and governance. This role is crucial for ensuring data accuracy and integrity in customer strategy and financial tracking.
Engineering Manager
An Engineering Manager opportunity within the Platform organisation is available, leading the Payments & Cashier team with end-to-end ownership of the Cashier platform. This role manages mission-critical, high-volume transaction systems and ensures compliance with diverse geographic regulations. The ideal candidate is a seasoned leader who can balance tech delivery, stakeholder management, portfolio oversight, and people management. Responsibilities include owning the technical payment ecosystem, building scalable Tier-1 systems, and collaborating with product managers to translate business requirements into technical solutions.
Head of Social Media Marketing
Entain is seeking an innovative and experienced Head of Social Media Marketing (m/f/d) to lead their social media strategy. This role involves developing and implementing comprehensive social media strategies, overseeing content creation, and planning and executing engaging campaigns. The Head of SMM will also be responsible for community engagement, team leadership, and analysing performance data to drive brand awareness and customer acquisition.
Platform Support Analyst
This role is for a Platform Support Analyst responsible for maintaining and improving a core platform within a cloud-based AWS environment. You will be the main point of contact for platform support queries and incidents, ensuring the stability and performance of services. Key responsibilities include investigating and resolving issues, providing technical support, liaising with internal and external teams, and automating tasks. The role offers opportunities to influence support processes and gain hands-on experience in cloud infrastructure and DevOps practices.
Gaming Operations Delivery Manager
The Gaming Operations Delivery Manager will be responsible for the end-to-end operational execution of gaming campaigns, ensuring their consistent, efficient, and high-quality delivery across platforms. This role acts as an operational bridge between strategy and execution, requiring strong stakeholder management and process improvement skills. Key responsibilities include campaign configuration, adherence to operational procedures, quality assurance, and collaborating with Marketing, Product, and Propositions teams. The position offers an opportunity to shape and scale gaming operations within a collaborative and ambitious team.
Capacity Planning Analyst - (Back Office)
The Capacity Planning Analyst will deliver accurate demand forecasts and capacity plans to enable Entain to meet customer demand efficiently across multiple markets and channels. This role focuses on producing high-quality planning outputs, maintaining forecasting models, and providing data-led insight to operational stakeholders. Working closely with the wider Planning & Performance team, the Analyst helps ensure service targets are met while supporting cost control and business growth.
Payroll Finance Analyst
The Payroll Finance Analyst is responsible for maintaining the financial integrity and reporting of global payroll operations. Key duties include managing balance sheet reconciliations, processing payroll journals, and supporting audit compliance. The role also focuses on driving process improvements and automation within payroll finance. It is a vital position for someone with strong accounting experience looking to support financial governance in a global environment.
Customer Protection Contact Center Analyst Dutch and English
This role is for a Customer Protection Contact Center Analyst who will be responsible for conducting investigations into customer activity to identify potential vulnerable gamblers and address Safer Gambling or Affordability concerns. You will proactively review customer behaviour and contact them via telephone or other electronic means to discuss these issues. The role requires excellent communication skills, particularly with potentially vulnerable customers, and the ability to handle sensitive information with professionalism and empathy.
Head of Engineering
We're seeking a Head of Engineering to lead software design, drive system robustness, and ensure timely delivery of scalable solutions-all aligned with business goals. This role blends technical leadership with project execution, guiding complex initiatives while optimizing team performance. If you're an experienced engineering leader with a deep background in Java, API development, and modern architecture practices -and you're passionate about driving technology transformation and developing high-performing teams-apply to join us and help shape the future of our engineering success.
Customer Protection Contact Center Analyst Dutch and English (m/f/d)
As a Customer Protection Contact Center Analyst, you will conduct investigations into customer activity to identify potential vulnerable gamblers and address Safer Gambling or Affordability concerns. You will communicate with customers via telephone or other electronic means, handling sensitive information with professionalism and empathy. This role requires excellent communication skills in both English and Dutch, along with the ability to analyse customer responses and implement appropriate risk mitigation measures.
Customer Protection Analyst with Greek and English
This role is for a Customer Protection Analyst who will conduct detailed investigations into customer activity to identify potential gambling harm and affordability concerns. You will proactively contact customers via telephone or other electronic means to discuss these issues, ensuring they are protected and supported. The position requires excellent communication skills in both English and Greek, along with the ability to handle sensitive customer information with empathy and professionalism.
Payroll Analyst
The Payroll Analyst will manage end-to-end payroll processing, including data auditing, time and attendance validation, and absence management within the Oracle system. Key responsibilities include resolving payroll discrepancies, maintaining accurate employee records, and collaborating with teams to improve payroll efficiency. This role is ideal for a detail-oriented professional with strong analytical skills and experience in HRIS tools.
Real Time Resource Manager - (Back Office)
The Real Time Resource Manager will lead and establish a new real-time performance function for a 24/7 global contact centre. The role involves managing intraday service control, SLA protection, and operational decision-making across internal and outsourced sites. It is a high-impact position requiring strong leadership, stakeholder management, and the ability to thrive in a fast-paced, always-on environment.
Capacity Planning Analyst - (Back Office)
The Capacity Planning Analyst is responsible for delivering accurate demand forecasts and capacity plans to meet customer demand across multiple markets and channels. This role focuses on producing high-quality planning outputs, maintaining forecasting models, and providing data-led insight to operational partners. The Analyst will support working relations with Operations and Finance teams to ensure service targets are met while supporting cost control and business growth.
Director of Product
As our Director of Product, you will bring the strategy of our product portfolio to deliver Core Platform & CRM products and services whilst achieving our team goals. You would develop a world class team of product leaders across our locations and be responsible for your platform pillar experience in the Entain group for all our markets and all our brands. In your role you are part of the Senior Product Leadership Team and will also work with Entain's Global Leadership, reporting to the CTO you will be part of the Platform Team.
Head of Engineering
We're seeking a Head of Engineering to lead software design, drive system robustness, and ensure timely delivery of scalable solutions aligned with business goals. This role blends technical leadership with project execution, guiding complex initiatives while optimising team performance. The position is within the CRM domain, with a primary mandate to drive internal modernisation initiatives and lead significant technology transformation across the organisation. If you're an experienced engineering leader passionate about driving technology transformation and developing high-performing teams, apply to join us.
Retention Analytics Manager - Mat Cover
This 1-year maternity cover role for a Retention Analytics Manager is seeking a commercially minded individual to leverage customer data for enhanced player engagement and loyalty. The position involves understanding customer behaviour, identifying retention opportunities, and developing data-driven strategies to optimise customer lifetime value. Key responsibilities include partnering with various teams, conducting in-depth analysis, and translating complex data into actionable commercial insights.
SDE II
As a Software Development Engineer II, you will design, develop, deploy, and maintain software features for backend and frontend applications. You will be a key member of the Product & Tech Team, focusing on delivering moderate complexity features throughout the Software Development Lifecycle. This role involves collaborating with product managers and designers, participating in team ceremonies, and acting as an on-call responder.
Risk Associate with Greek
The Risk Associate with Greek role involves identifying and preventing fraud within the Transaction Services department. Key responsibilities include analysing customer accounts, investigating financial irregularities, and liaising with players to resolve issues. This position requires fluency in both English and Greek, along with strong analytical and problem-solving skills. It is a notable opportunity for someone looking to add value to a dynamic risk management team.
Senior Safer Gambling Analyst
Entain is seeking a Senior Safer Gambling Analyst to join their Analytics team. This role involves delivering insights, analysis, and creating dashboards to support Safer Gambling initiatives. The analyst will model customer behaviour to enhance product safety and enjoyment, and collaborate with various teams to assess feature efficiency. Key responsibilities include stakeholder relationship building, reporting, implementing analytical tools, and presenting actionable insights to senior leadership.
Jr. Graphic Designer - BetMGM
As a Jr. Graphic Designer - BetMGM, you will deliver standout concepts and design executions for 360 campaigns across all touch points. You will be responsible for designing for digital, social, website, retail, OOH, and CRM communications. Reporting to the Design Team Lead, you will be part of the Sports Team and other brands, requiring creativity and strong attention to detail.
Head of Design
The Head of Design will lead a multi-disciplinary team to drive creative excellence across 30+ global brands. This role focuses on setting the creative vision, championing AI integration, and scaling design delivery within an in-house agency environment. It is a strategic leadership position that balances creative integrity with high-impact performance marketing requirements.
Product Manager - Poker
This role is for a Product Manager focusing specifically on poker products within a dynamic digital gaming environment. You will be responsible for analysing player behaviour, optimising product performance, and collaborating with various teams to enhance player experiences. The position is a 1-year fixed-term contract and requires strong experience in iGaming, ideally with poker products, and a solid background in agile product management.
Director of Product
As our Director of Product, you will bring the strategy of our product portfolio to deliver Core Platform & CRM products and services whilst achieving our team goals. You would develop a world class team of product leaders across our locations and be responsible for your platform pillar experience in the Entain group for all our markets and all our brands. In your role you are part of the Senior Product Leadership Team and will also work with Entain's Global Leadership, reporting to the CTO you will be part of the Platform Team.
Commercial Legal Counsel
Entain is seeking a Commercial Legal Counsel to join their dynamic Legal Team. This role involves advising on all aspects of the business, with a primary focus on supporting stakeholders in managing legal, regulatory, and commercial risks. The successful candidate will oversee contractual matters, lead group-wide projects, and provide commercial and regulatory counsel on strategic initiatives. This is an excellent opportunity for a junior to mid-level lawyer to gain exposure to challenging legal work in a fast-paced, international environment.
Real Time Resource Manager - (Back Office)
This role is for a Real Time Resource Manager responsible for leading and delivering real-time performance management for a 24/7 global Contact Centre. The position involves owning intraday service control, making real-time decisions, and protecting SLAs across multiple sites. The successful candidate will establish a new Real Time function from scratch, partnering with various teams to ensure effective management of customer demand while balancing service levels, cost, and colleague experience. This is a critical role requiring strong operational leadership and decisive action in a fast-paced environment.
Commercial Legal Counsel
Entain is seeking a Commercial Legal Counsel to join their dynamic legal team. This role involves advising on all aspects of the business, with a primary focus on supporting stakeholders in managing legal, regulatory, and commercial risks. Key responsibilities include negotiating and drafting commercial agreements, advising on strategic deals and new product launches, and resolving legal disputes. This is an excellent opportunity for a junior to mid-level lawyer to gain exposure to challenging legal work in a fast-paced industry.
Software Engineer III- ServiceNow
The Software Engineer III for ServiceNow will design and develop enterprise-grade applications and automation workflows. Key responsibilities include building complex integrations, implementing AI-driven automation, and managing CI/CD pipelines for the ServiceNow platform. This role is notable for its focus on integrating advanced AI/ML capabilities into enterprise service delivery.
P&T - EUS Support Engineer - India
This role is for an EUS Support Engineer in India, responsible for maintaining and supporting the IT workplace, including desktop and infrastructure. Key responsibilities include providing IT support, managing device assets, creating documentation, and ensuring IT infrastructure compliance. The position requires strong IT service support experience, expertise in Microsoft products, cloud services, and networking technologies, and the ability to handle high-pressure situations.
Senior Infrastructure Engineer- Network
The Senior Infrastructure Engineer will execute a range of activities using Automation, ESM, and CICD technologies to deliver key infrastructure capabilities. This role involves implementing high-level designs for stable network environments, collaborating with cross-functional teams on product roadmaps, and providing daily support for internal tools and system health. The engineer will also focus on improving working processes through data analysis and sharing knowledge on new infrastructure trends.
German Speaking Risk Associate
This role is for a German Speaking Risk Associate within the Transaction Services department, focusing on fraud identification and prevention. You will liaise with players, analyse account activity, and investigate financial irregularities. The ideal candidate will be fluent in English and German, possess strong analytical and problem-solving skills, and be able to work effectively in a dynamic environment.
Risk Associate with Greek
This role is for a Risk Associate with Greek language skills, focusing on fraud identification and prevention within the Transaction Services department. You will liaise with players, analyse account data, and investigate financial irregularities to ensure customer care and system integrity. The position requires strong analytical and problem-solving skills, along with fluency in English and Greek.
CDD Analyst
The CDD Analyst will conduct detailed investigations into customer activity to identify and mitigate money laundering risks. Key responsibilities include performing source of funds checks, maintaining case files, and reporting suspicious transactions in accordance with regulatory standards. This role is essential for ensuring business compliance and preventing financial crime within the gaming sector.
German Speaking Risk Associate
This role is for a German Speaking Risk Associate within the Transaction Services department, focusing on fraud identification and prevention. You will liaise with players, analyse account data, and investigate financial irregularities. The position requires fluent English and German, strong analytical skills, and the ability to work under pressure.
Senior Application Security Analyst
The Senior Application Security Analyst will conduct in-depth security assessments and penetration testing to identify and remediate application vulnerabilities. This role involves collaborating with development teams to integrate security into the software development lifecycle and promote secure coding practices. The analyst will also maintain security technologies and provide support during security incidents, ensuring the overall security posture of applications is enhanced.
Production Assistant - Creative Agency
Entain is seeking a Production Assistant for their creative agency team to support the delivery of fast-paced content, particularly social-first campaigns. The role involves overseeing smaller design tasks, managing production schedules, and coordinating stakeholder feedback to ensure projects are delivered on time and to a high standard. This position requires strong organisational skills and experience in creative project delivery within an agency or similar environment.
CyberSecurity Governance Specialist - ISMS Manager
This role is for an experienced compliance professional to join a busy global Cybersecurity team as a Cybersecurity Governance Specialist - ISMS Manager. You will be responsible for Entain's Global ISMS schedule, ensuring operations adhere to Cybersecurity and Technical Compliance requirements. This involves designing and implementing improvements to address gaps and adapt the organisation's security posture to the evolving global threat and regulatory landscape.
Sportsbook Manager Austria (German Speaking)
This role is for a Sportsbook Manager in Vienna, Austria, focusing on the German market for the bwin brand. The manager will oversee the sports betting content strategy, daily operations, and risk management. Key responsibilities include delivering engaging content, monitoring betting activity for profitability, analyzing customer behaviour, and collaborating with cross-functional teams to enhance the player experience. The ideal candidate is fluent in German, passionate about sports, and has significant experience in the sports betting industry.
Software Engineer III- ServiceNow
The Software Engineer III - ServiceNow role involves designing enterprise-grade applications with a focus on the ServiceNow platform. You will build scalable back-end services, develop integration solutions, and leverage AI/ML for intelligent automation. Responsibilities include managing CI/CD pipelines, collaborating with cross-functional teams, and troubleshooting complex technical issues. Staying current with AI/ML technologies is also key to enhancing platform capabilities.
Head of Design
The Head of Design will lead a multi-disciplinary team to drive creative excellence and innovation across over 30 global brands. This role focuses on setting creative vision, championing AI integration, and delivering high-impact campaigns across various digital and traditional channels. It is a strategic leadership position that offers the opportunity to shape design standards at a global scale within a hybrid working environment.
Director of Product
This role is for a Director of Product responsible for the strategy and delivery of Core Platform & CRM products and services. You will lead and develop a world-class team of product leaders, reporting to the CTO and working within the Senior Product Leadership Team. Key responsibilities include developing product vision, modernising core components, designing platform-as-a-service models, and collaborating across departments to ensure quality product delivery and customer satisfaction.
Senior Infrastructure Engineer- Network
This role is for a Senior Infrastructure Engineer specialising in Networks. You will be responsible for implementing and maintaining stable network and infrastructure environments, utilising automation and CICD technologies. Key duties include collaborating with various teams to develop roadmaps, providing technical support, and improving working processes through data analysis. The position requires a Bachelor's degree, at least 5 years of core networking experience, and fluency in English.
CDD Analyst
The International CDD Team conducts detailed customer investigations to detect potential money laundering risks. This role involves reviewing customers and incidents where risk triggers are identified to ensure legitimate support for play levels and mitigate business risks. The aim is to reduce the impact of customers unable to justify their source of funds and prevent the use of proceeds of crime.
Capacity Planning Analyst - (Back Office)
The Capacity Planning Analyst is responsible for generating accurate demand forecasts and capacity plans to ensure Entain can meet customer needs across various markets and channels. This role involves producing high-quality planning outputs, maintaining forecasting models, and providing data-driven insights to operational partners. The analyst will collaborate with the Planning & Performance team to support relationships with Operations and Finance, aiming to meet service targets while controlling costs and fostering business growth.
Brand Manager
Entain is seeking a Brand Manager to lead brand marketing campaigns and ensure consistent brand representation across all channels. This role involves overseeing promotional activities across various media and digital platforms, while maintaining brand integrity. The Brand Manager will collaborate with internal teams and external agencies to deliver high-quality, on-brand assets and engaging content. An interest in poker and the betting & gaming industry is advantageous for this exciting opportunity.
Campaign Executive
The Campaign Executive will be responsible for bringing integrated campaigns to life across various channels including CRM, digital, and retail. This role involves managing creative briefs, overseeing asset production, and coordinating cross-functional teams to ensure seamless campaign execution. The Campaign Executive will champion the customer journey and maintain brand consistency while balancing high-volume activity with major campaign launches. This is a high-impact role within a global brand environment, focused on elevating customer engagement.
Brand Manager
The Brand Manager will lead marketing campaigns for the Gala bingo brand, ensuring consistent messaging across all consumer channels. Key responsibilities include collaborating with creative teams, managing campaign assets, and overseeing the tactical delivery of promotions. This role is ideal for an organised professional with strong stakeholder management skills and experience in brand strategy. It offers the opportunity to work within a dynamic marketing team to drive brand growth and engagement.
Tech Lead - ServiceNow HRSD
This role is for a Tech Lead responsible for the end-to-end delivery of enterprise applications on the ServiceNow platform, specifically focusing on HRSD solutions. The successful candidate will lead technical design, collaborate with teams, and ensure the successful implementation and support of HRSD applications. This is a key leadership position within the Product & Tech Team, reporting to the Engineering Manager.
Sportsbook Operations Manager
The Sportsbook Operations Manager will be a strategic leader for the UK sportsbook, optimising promotions, bonuses, and customer incentives to maximise business value. This role involves close collaboration with various teams to refine operational processes, enhance bonus efficiency, and drive data-led decision-making. Key responsibilities include overseeing promotion execution, managing bonus budgets, generating performance insights, and fostering cross-team collaboration to achieve operational excellence and drive long-term growth.
Local MLRO & AFC Lead (Ceuta)
This is a newly created role for a Local MLRO & AFC Lead based in Ceuta, reporting to the Head of AFC - Southern Europe. The role involves developing and implementing an AML/CFT framework to ensure compliance with Spanish regulations. Key responsibilities include overseeing the AFC Analyst Team, performing the role of Deputy Representative before SEPBLAC, and collaborating with various internal teams. The ideal candidate will have experience as an MLRO in a regulated market, strong AML subject matter expertise, and fluent Spanish and English.
Product Manager
As a Product Manager, you will lead product strategy for important products, working with global Product and Technology teams. You will guide the development of our backend platform, focusing on speed, security, and scalability, and oversee product discovery and strategy. The role involves managing OKRs and driving subdomains like login/registration, CRM, payment systems, and compliance, supporting over 100 labels across multiple regions.
Commercial Senior Legal Counsel
This role is for a Commercial Senior Legal Counsel to join Entain's Commercial Legal Team. The position involves overseeing contractual matters, leading on group-wide projects, and providing commercial and regulatory counsel on strategic initiatives. Key responsibilities include structuring, negotiating, and drafting commercial agreements, advising senior stakeholders on new product launches, and managing legal risks. The role requires an England & Wales or Gibraltar-qualified lawyer with at least 5 years PQE and strong contract drafting and negotiation skills.
Learning Product Lead
The Learning Product Lead is accountable for the organisation's learning products, owning the enterprise learning portfolio and ensuring it aligns with skills intelligence, business priorities, and learning design. This role involves making investment decisions, defining product standards, and ensuring learning products are fit for purpose and scalable. You will partner with global Learning colleagues and People Partners to align learning products with priority skills and design them with pathways and progression in mind. The role also includes managing relationships with strategic learning vendors and defining product-level success measures.