Immense
Videoslots is an online casino operator founded in 2011 and now part of the Immense Group. It offers one of the industry's largest game libraries, with more than 13,000 casino games. The company operates in regulated markets and is known for its broad games portfolio and player tools. Videoslots is headquartered in Pieta, Malta.
RPA & Python Engineer
Immense Group is seeking an experienced RPA & Python Engineer to design, build, and maintain automation solutions using UiPath and Python. The role focuses on improving operational efficiency by removing manual bottlenecks and supporting automation adoption across various departments.
Payments and Risk Analyst
Immense Group is seeking a Payments and Risk Analyst to protect corporate assets by identifying fraudulent behaviour and managing AML risks. Responsibilities include player risk assessment, EDD, KYC evaluation, and processing payments, while ensuring compliance with procedures and regulations.
Creative Designer
Immense is seeking a Creative Designer to create and execute a broad range of design work across its brands. This role involves owning designs from concept to sign-off, ensuring alignment with branding guidelines and UX practices, and supporting internal clients with various projects.
Information Security Analyst
Immense is seeking an Information Security Analyst to drive security strategy, manage ISO 27001 compliance, and perform vulnerability assessments. The role focuses on mitigating risks and improving the company's security posture through proactive monitoring and policy development.
Backend Developer
Immense is seeking a Backend Developer to design, develop, and maintain high-quality features for in-house projects. The role involves collaborating with cross-functional teams to deliver stable, scalable solutions while managing individual project priorities and technical documentation.
Senior Compliance Coordinator
Immense Group is seeking a Senior Compliance Coordinator to lead the operational compliance function within Product Operations. This role is crucial for ensuring all games and operational activities comply with regulatory requirements across various jurisdictions. The position involves close collaboration with multiple teams to maintain documentation, audit readiness, and continuous improvement of compliance processes.
Site Reliability Engineer
The Site Reliability Engineer will be responsible for the technical design, planning, implementation, and performance tuning of mission-critical systems. This role focuses on ensuring optimal performance, security, and high availability of infrastructure, along with troubleshooting and recovery procedures. The ideal candidate will have proven experience in site reliability engineering or a similar role, with strong knowledge of cloud environments, databases, and monitoring solutions.
Technical Project Manager
Immense Group is seeking a Technical Project Manager to drive the successful end-to-end execution of platform and integration projects. This role involves coordinating across engineering, product, QA, and external partners to bring structure and momentum to complex initiatives. The ideal candidate is people-focused, highly organised, and possesses strong communication skills to align diverse stakeholders and keep projects moving forward.
Senior Fullstack Engineer
Immense is seeking a Senior Fullstack Engineer to contribute to their game platform by designing robust backend services and frontend components. This role involves shaping architectural direction, mentoring junior team members, and maintaining high quality standards through test-driven development. The position requires a candidate who thrives with autonomy and possesses extensive experience in fullstack development.
Junior Customer Service Agent
The Junior Customer Service Agent will be the first point of contact for players, providing support via live chat, email, and phone. This role focuses on delivering exceptional player experiences by offering timely and professional solutions, addressing player difficulties, and explaining products and policies. The position also requires understanding and supporting Safer Gambling initiatives and AML regulations.
Programmatic and Marketing Tech Manager
The Programmatic and Marketing Tech Manager will oversee the setup, optimisation, and performance analysis of regional digital marketing campaigns. The role requires close collaboration with internal teams and agencies to manage budgets, creative briefs, and marketing technology stacks. It is a dynamic position suited for a data-driven professional with experience in the iGaming industry.
Legal & Compliance Manager (B2B)
The Legal & Compliance Manager (B2B) is a qualified lawyer responsible for serving as a primary legal and compliance contact for business-to-business affairs. This role involves supporting contractual, regulatory, and gambling compliance across multiple jurisdictions, including managing B2B commercial agreements and gaming licence applications. The position requires strong legal research, drafting, and negotiation skills, with a focus on providing commercially sound advice and managing regulatory relationships.
Safer Gambling Analyst (Danish-speaking)
The Safer Gambling Analyst (Danish-speaking) role is responsible for safeguarding players and the business by liaising with players via email or phone. Key responsibilities include analysing risk reports, contacting at-risk players, monitoring registrations and self-excluded players, and escalating complex cases. This role requires native or fluent Danish and English proficiency, strong analytical skills, and a solution-focused approach to assist vulnerable players.
Junior Customer Service Agent - Night Shift
This role is for a Junior Customer Service Agent working a night shift, acting as the primary point of contact for players via live chat, email, and phone. You will provide exceptional support, resolve player issues, and offer guidance on products and safer gambling. The position requires a native English speaker, flexibility for night shifts, and excellent communication and organisational skills.
Junior Customer Service Agent [Swedish Speaking]
This role is for a Junior Customer Service Agent who will be the first point of contact for players, handling inquiries in Swedish and English via live chat, email, and phone. Key responsibilities include providing excellent customer support, resolving player issues, and understanding safer gambling and AML procedures. The position offers a 3-week training period and a relocation package to Malta.
Regulatory Counsel
The Regulatory Counsel is a mid-level role responsible for providing independent regulatory advice and analysis to the business across multiple gambling jurisdictions. This role involves managing licensing and regulatory submissions, identifying risks, and contributing to policy development. The ideal candidate is a qualified lawyer with 3-4 years of post-qualification experience in regulatory or legal roles, ideally within regulated industries.
Junior Customer Service Agent
Junior Customer Service Agent will be the first point of contact for our players through live chat, email, and phone calls delivering the best possible experience in both Finnish and English languages. Start your adventure by participating in our 3-week-long training on the job. Support our players with quality solutions in a timely, personal, and professional manner that exceeds the customers’ expectations; Identify and support players in any difficulties they might encounter; Provide explanations to customers about products/site/policies/ promotions, etc; Update customer account/details with necessary information when needed; Understand, guide, and support players in Safer Gambling; Collaborate with our Fraud and payments team in customer queries; Understand AML and report any suspicious activity.
Senior Affiliate Manager
Immense Group is seeking a Senior Affiliate Manager to lead and grow affiliate partnerships across Sportsbook and Casino verticals. This role involves managing key affiliates, driving new business, optimising performance, and delivering revenue growth. The ideal candidate will have a strong understanding of the iGaming affiliate landscape, player acquisition, and performance marketing, combined with excellent relationship management and analytical skills.
Tactical Planning Analyst
Immense Group is seeking a Tactical Planning Analyst to ensure operational efficiency across Customer Services, Payments & Risk, and Responsible Gaming teams. The role involves monitoring workflows, managing forecasts, and analysing KPIs to optimise staffing and service delivery.
Due Diligence Agent
The Due Diligence Agent is part of the Due Diligence Team within the Payments and Risk Department, with the main objective to process verification and KYC documents for customers. The role involves evaluating, reviewing, and approving customer documents, communicating via email, and escalating concerns. The position requires excellent communication skills, attention to detail, and the ability to work in a team or independently. Knowledge of additional languages is an advantage.
Payments and Risk Team Leader
Immense is seeking a Payments and Risk Team Leader to manage a team of analysts and oversee fraud and risk operations. The role involves monitoring performance, ensuring SLA compliance, and mentoring staff to maintain high operational standards. This position is ideal for a leader with strong AML knowledge and experience in the gaming industry who thrives in a fast-paced environment.
CRM Executive
Immense Group is looking for a CRM Executive to coordinate and execute CRM projects and campaigns. The role involves ensuring quality delivery across all levels and acting as a point of contact for stakeholders. Responsibilities include managing campaigns, AB tests, and automated programs across various channels. The ideal candidate is highly organised with strong analytical skills and proficiency in CRM systems.
Due Diligence Team Leader
The Due Diligence Team Leader assists with KYC training and support, ensuring agents adhere to regulations and procedures. This role is the primary point of contact, requiring strong analytical and problem-solving skills. The leader manages the team during operational hours, acts as the first escalation point, and monitors performance against SLAs. Responsibilities include reporting on productivity, mentoring staff, and ensuring policy adherence.