Operations Executive
888 is looking for an Operations Executive to join its diverse and passionate operational team. This role is central to the day-to-day management of digital gaming, sports, and poker experiences, ensuring that content, merchandising, and bonus configurations are delivered accurately across multiple brands and territories.
The Operations Executive focuses on maintaining onsite content and promotional pages in alignment with the company's gaming strategy and commercial calendar. The role involves working in a fast-paced environment where operational excellence, accuracy, and a customer-first approach are prioritised to provide an engaging player experience.
As the role develops, the successful candidate will broaden their skills across publishing activities, including building bonuses, maintaining game collections, and peer-checking work. The position offers the opportunity to contribute to operational readiness and project work, supporting the launch of new campaigns and features while building a comprehensive understanding of gaming operations.
- Initially focus on onsite content editing, working closely with colleagues in your team to maintain content and promotional pages in line with our Gaming strategy and commercial calendar.
- Make changes as required, including amendments resulting from supplier downtime or shifting business priorities.
- As you develop in the role, you will have the opportunity to broaden your skills across our publishing activities, including building bonuses, maintaining game collections and peer-checking work completed by other team members.
- Use creativity and commercial awareness to showcase our games and promotions in relevant and engaging ways.
- Complete your work accurately and within agreed SLAs, follow established processes, and help maintain clear, up-to-date documentation.
- Have opportunities to contribute to smaller projects and operational readiness activities, collaborating with colleagues across the business to support the successful launch of new campaigns, propositions and features.
- Ideally, at least one year of experience in online Gaming, with an understanding of the player experience and the industry (preferred).
- A strong eye for detail and a commitment to delivering accurate, high-quality work (required).
- Excellent organisational skills, with the ability to manage multiple tasks and deliver accurate work within agreed SLAs (required).
- Comfortable learning and working across multiple tools and systems, with an eagerness to develop new skills (required).
- Confident working independently, using initiative and taking ownership of tasks through to completion (required).
- Strong written and spoken English, with excellent communication and interpersonal skills (required).
- Comfortable working with digital tools and interested in using data and analytics to understand performance and improve onsite experiences (required).
- Previous experience with CMS, bonus platforms or Gaming back-office systems is welcome but not essential (nice-to-have).
- Keen to broaden your operational knowledge and develop your skills across content publishing, promotional pages, bonus building and wider Gaming Operations activities (required).
- Competitive salary.
- Hybrid working model with up to 80% remote work.
- 22 days of annual leave, plus bank holidays and an extra day for your birthday.
- eLearning opportunities.
- Industry-leading maternity and paternity leave.
- Paid time off for caring responsibilities.
- Health and wellbeing tools and services, including support with mental health and financial education.
- Access to gym discounts.
- Comprehensive healthcare benefits.
888 is one of the world's leading online betting and gaming brands, operated by the London-listed group Evoke plc (formerly 888 Holdings). Founded in 1997, the business runs the 888casino, 888poker and 888sport brands and, after acquiring William Hill's international operations in 2022, became part of one of the largest online gambling groups in the world. It is headquartered in Gibraltar, with major operational hubs in Leeds, London, Malta, Bucharest, Sofia and Tel Aviv. The company develops much of its own gaming technology and operates across regulated markets in the UK, Europe, the Americas and Africa.