TechOps Manager
The TechOps team is responsible for the reliability, security and day-to-day operation of Spectate’s production systems and internal technology services. The team supports production infrastructure, development and test environments, workplace technology. Working closely with engineering and other technology teams, TechOps helps ensure Spectate’s platforms remain available, resilient, secure and able to support both current and future business needs.
The TechOps Manager will lead and develop the TechOps team, including recruitment, performance management and capability development. They will own the day-to-day operation and support of production systems, infrastructure, workplace technology and telecommunications, ensuring high availability, effective monitoring and timely resolution of operational issues. The role involves supporting and leading the 24/7 operational support capability where required, maintaining appropriate technology standards, governance and operational controls. The manager will also lead operational information security activities, support disaster recovery and business continuity planning and testing, and manage technology vendors, service levels and relevant budgets. Driving continuous improvement through automation, problem management, documentation and adoption of relevant industry best practices is also a key aspect of the role.
- Lead and develop the TechOps team, including recruitment, performance management and capability development.
- Own the day-to-day operation and support of production systems, infrastructure, workplace technology and telecommunications.
- Ensure high availability, effective monitoring and timely resolution of operational issues.
- Support and lead the 24/7 operational support capability where required.
- Maintain appropriate technology standards, governance and operational controls.
- Lead operational information security activities and ensure appropriate policies, controls and procedures are in place.
- Support disaster recovery and business continuity planning and testing.
- Manage technology vendors, service levels and relevant budgets.
- Work with engineering and other teams to improve reliability, scalability, performance and operational efficiency.
- Drive continuous improvement through automation, problem management, documentation and adoption of relevant industry best practices.
- Significant experience in Technology Operations, Infrastructure, Systems Administration or a similar technical operations role (required).
- Experience leading and developing technical teams (required).
- Strong experience supporting highly available, business-critical production systems (required).
- Good knowledge of AWS, VMware and Microsoft high-availability environments (required).
- Strong understanding of TCP/IP networking, routing, firewalls and network security (required).
- Experience with monitoring, configuration and operational support tooling (required).
- Good understanding of information security standards and controls, including PCI and ISO 27001 (required).
- Experience with Linux environments, web technologies and relational databases (required).
- Strong scripting or automation skills, such as Bash or Python (required).
- Experience with disaster recovery, business continuity and vendor management (required).
- Strong troubleshooting, problem-solving and communication skills (required).
- Ability to prioritise effectively across operational, technical and people responsibilities (required).
- A relevant degree, professional certification or equivalent practical experience (required).
- Competitive salary
- Company pension
- Discretionary annual bonus depending on your performance and the company's performance
- Tax Saver Commuter scheme
- Bike to work scheme
- Comprehensive health insurance
- Income Protection Plan
- Life Assurance
- e-learning platforms (plenty of resources for your development)
- Referral Programme
- Flexitime
- 24-day annual leave that increases with length of service
- Birthday Leave (1 extra day off to celebrate your day)
888spectate is the in-house sports betting technology division of Evoke plc (formerly 888 Holdings), based in Dublin, Ireland. It develops and operates the Spectate sportsbook platform, which powers the group's 888sport and William Hill betting operations after 888 took its sportsbook technology fully in-house. The platform emphasises fast load times, personalisation and AI-driven features, with a localised approach across the markets where the group operates. As part of Evoke, 888spectate sits within one of the largest online gambling groups in the world.
