Compliance Support Specialist
As a Compliance Support Specialist at Aristocrat, the role is integral to ensuring that game and software shipments meet regulatory requirements across multiple jurisdictions. This position offers a blend of documentation, communication, tracking, and coordination, making it both cross-functional and client-facing.
The specialist will work closely with internal teams and external regulatory agencies to prepare, verify, and distribute necessary documentation, which is essential for keeping projects on track and customers satisfied.
- Monitor and manage shipping and notification processes, including system reports and regulatory communications.
- Verify product approvals and ensure compliance with jurisdictional shipping requirements.
- Prepare and submit compliance documentation (certification reports, PAR sheets) to appropriate Gaming Regulatory Agencies and casinos.
- Complete jurisdictional reports and raise compliance risks when needed.
- Collaborate cross-functionally to meet delivery deadlines and support customer needs.
- Maintain up-to-date contact and compliance requirement records for regulatory agencies.
- Serve as a point of contact for both internal and external collaborators from regulators, casinos, and internal teams.
- Build positive working relationships across teams to gather and share relevant information.
- Keep department management informed of deadlines, priorities, and regulatory updates.
- Support continuous improvement efforts and contribute to other duties as needed.
- 2+ years of experience in the gaming industry or related regulatory/compliance role (or equivalent combination of education and experience) (required)
- Strong working knowledge of Microsoft Office (Outlook, Excel, Word) and Adobe Acrobat (required)
- Strong written and verbal communication skills (required)
- Ability to work both independently and as part of a team in a fast-paced environment (required)
- Highly organised and adaptable in managing shifting priorities (required)
- Problem-solving and critical thinking (required)
- Approach to process improvement (required)
- Ability to manage priorities and adapt to changing deadlines in an encouraging team environment (required)
- Strong interpersonal skills and customer focus (required)
- Comfortable communicating across departments and with external partners (required)
- Respect for confidentiality and regulatory protocols (required)
- Must be able to acquire and maintain a gaming license (required)
- Comprehensive pay and benefits package designed to stay competitive in the market, support wellbeing, and recognise contribution to success.
- Pay-for-performance belief in rewarding individual impact.
- Potential eligibility for annual bonuses and incentives.
- Potential eligibility for health and wellbeing benefits.
- Potential eligibility for paid time off.
- Potential eligibility for retirement plans.
- Potential eligibility for insurance coverage.
- Potential eligibility for other local or statutory benefits.
Aristocrat Leisure Limited is an Australian gaming and technology company and one of the world's largest providers of gambling products. Listed on the Australian Securities Exchange and headquartered in Sydney, it designs and manufactures electronic gaming machines and casino-management systems, and runs sizeable online real-money gaming (Aristocrat Interactive) and mobile games (Pixel United) businesses. Founded in 1953, the group employs more than 7,000 people across over 20 locations worldwide. It is the largest gaming-machine manufacturer in Australia and among the biggest slot-machine makers globally.