Director of Operations
At Aristocrat, the Director of Operations will be critical in advancing and growing global iGaming operations. This role promotes operational maturity and embeds a culture of excellence within the organisation. It provides an outstanding opportunity to impact the company’s mission, culture, and success by ensuring seamless delivery management and effective partnership across multiple teams and departments.
The Director of Operations will lead the development and implementation of a scalable, efficient, and data-driven operating model. This will help teams deliver high-quality content and platform capabilities with speed, predictability, and compliance. The role is for someone passionate about leading ambitious projects, managing dependencies, mitigating risks, and driving accountability in a fast-paced and highly regulated environment.
- Lead the transformation and evolution of iGaming operations to a globally scalable, standardised operating model.
- Define and implement operating frameworks that support growth, complexity, and multi-market delivery.
- Identify structural gaps and drive initiatives to improve efficiency, accountability, and transparency.
- Champion a culture of continuous improvement, operational rigor, and delivery within the field.
- Build and lead a high-performing global operations organisation, capable of supporting rapid business growth.
- Establish clear ownership models, governance structures, and decision-making frameworks.
- Drive alignment across regions and functions to ensure consistency in execution and outcomes.
- Develop future leaders and strengthen organisational capability in operations and delivery.
- Own and elevate end-to-end delivery excellence across iGaming products and platforms.
- Implement scalable delivery frameworks, governance, and tooling to improve predictability, quality, and speed to market.
- Define and track benchmarks (e.g., release predictability, cycle time, defect rates, SLA adherence).
- Proactively identify and resolve delivery risks, dependencies, and systemic bottlenecks.
- 12+ years of experience in operations, delivery, or program leadership, with significant time in iGaming, gaming, or digital platforms (required).
- Proven experience leading large-scale operational transformation in complex, global organisations (required).
- Demonstrated success in building scalable operating models and high-performing teams (required).
- Strong experience with Agile at scale / delivery frameworks and operational governance models (required).
- Track record of influencing executive collaborators and driving cross-functional alignment (required).
- Leader dedicated to making improvements with a strong inclination toward action and results (required).
- Strong systems thinker-able to build for scale, not just solve for today (required).
- Highly collaborative, with the ability to influence without direct authority (required).
- Data-driven and outcome-focused, with strong business insight (required).
- Comfortable operating in ambiguity and leading through change (required).
- Health, dental, and vision insurance.
- Paid time off.
- 401(k) plan with employer matching.
Aristocrat Leisure Limited is an Australian gaming and technology company and one of the world's largest providers of gambling products. Listed on the Australian Securities Exchange and headquartered in Sydney, it designs and manufactures electronic gaming machines and casino-management systems, and runs sizeable online real-money gaming (Aristocrat Interactive) and mobile games (Pixel United) businesses. Founded in 1953, the group employs more than 7,000 people across over 20 locations worldwide. It is the largest gaming-machine manufacturer in Australia and among the biggest slot-machine makers globally.