Fraud and Risk Operator
At Aristocrat, we pride ourselves on crafting a world-class gaming experience that brings happiness to life through the power of play. As an ambitious and innovative company, we are committed to maintaining the highest standards of integrity, collaboration, and excellence. Aristocrat is seeking a dedicated Fraud & Risk Operator to join its outstanding team and contribute to its success. In this role, the Fraud & Risk Operator will play a critical part in safeguarding financial transactions and ensuring regulatory compliance. Their expertise will help protect Aristocrat's customers and its business, making a tangible impact on its operations. If you are passionate about fraud prevention and thrive in a dynamic environment, this is an outstanding opportunity to showcase your skills and grow with Aristocrat!
- Continually identify and assess conditions that may present risks to the business and consumers.
- Implement strategies to mitigate risks and ensure regulatory obligations are met.
- Monitor and review financial transactions to ensure accuracy and compliance with company policies.
- Identify and investigate suspicious activities or transactions to prevent and mitigate fraud.
- Analyze transaction patterns and user behaviours to detect potential risks and fraudulent activities.
- Process and verify customer cash outs, ensuring all transactions are legitimate and accurately recorded.
- Collaborate with customer service and other departments to resolve payment issues and address customer concerns.
- Monitor and report on all processed documents; build activity and incident reports.
- Conduct compliance and risk assessments for online payouts.
- Document and communicate key risk factors affecting online payments.
- Research and verify all aspects of transactions for accuracy and legitimacy.
- Operate computer systems and related peripheral equipment.
- 1+ years experience in data entry, data analysis, or data processing (required).
- Demonstrated background in payments, risk management, or fraud prevention (preferred).
- Experience with fraud detection tools, payment processing systems, and customer service software (nice-to-have).
- Must be 21 years of age (required).
- High School Diploma or equivalent experience (required).
- Associates degree or equivalent experience (preferred).
- Proficient with computer software and operating systems, such as Microsoft Office products (required).
- Experience using Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) applications (nice-to-have).
- Analytical and diligent (required).
- Excellent communication skills (required).
- Ability to work independently in a fast-paced environment (required).
- Strong understanding of payments and risk management processes (required).
- Comprehensive pay and benefits package designed to stay competitive in the market, support wellbeing, and recognise contribution to success.
- Annual bonuses and incentives (depending on role and location).
- Health and wellbeing benefits.
- Paid time off.
- Retirement plans.
- Insurance coverage.
- Other local or statutory benefits.
Aristocrat Leisure Limited is an Australian gaming and technology company and one of the world's largest providers of gambling products. Listed on the Australian Securities Exchange and headquartered in Sydney, it designs and manufactures electronic gaming machines and casino-management systems, and runs sizeable online real-money gaming (Aristocrat Interactive) and mobile games (Pixel United) businesses. Founded in 1953, the group employs more than 7,000 people across over 20 locations worldwide. It is the largest gaming-machine manufacturer in Australia and among the biggest slot-machine makers globally.