Sales Operations Specialist
Aristocrat is looking for a Sales Operations Specialist to drive the efficiency and effectiveness of the sales force through sophisticated data insights and optimized processes.
The role focuses on managing CRM tools, refining sales workflows, and supporting deal desk activities to ensure operational excellence.
The specialist will be responsible for maintaining sales enablement tools, analysing performance data, and providing actionable insights to improve pipeline and forecast accuracy. This position serves as a key point of contact for customers and collaborates closely with marketing to ensure effective lead management and campaign tracking.
- Direct and fine-tune CRM tools (e.g., Salesforce) to secure accurate data, reporting, and forecasting.
- Develop and refine sales workflows to improve efficiency and reduce bottlenecks.
- Support implementation, training, and adoption of sales tools and technology.
- Support deal desk activities by reviewing contracts, pricing, and promotion requests, and compliance requirements.
- Maintain sales enablement tools, dashboards, and documentation to improve team efficiency.
- Build and maintain operational dashboards and reports to ensure data accuracy and identify areas of improvement for sales execution.
- Analyze performance data and provide insights and recommendations to the sales team to address gaps in the pipeline and forecast accuracy.
- Track metrics to measure the efficiency of sales initiatives and campaigns.
- Ensure lead qualification and management, from the handoff of marketing and commercial strategy to sales follow-up.
- Provide customer insights and feedback to advise product, marketing, and sales strategies.
- Act as a point of contact for customers and prospects, ensuring timely and professional responses.
- Partner with marketing to ensure effective lead follow-up and campaign tracking.
- Bachelor’s degree in business, marketing, or equivalent experience (preferred).
- 2+ years of experience in sales operations, or a similar role (required).
- Experience with CRM platforms (such as Salesforce, HubSpot) and Microsoft Office Suite (required).
- Strong communication skills enabling the establishment of rapport with clients and collaboration with internal teams (required).
- An analytical approach with the ability to interpret sales data and generate actionable insights (required).
- Diligent with a focus on accuracy and data integrity (required).
- Ability to work independently and handle multiple tasks simultaneously in a fast-paced environment (required).
- Knowledge of sales processes and guidelines (required).
- Experience with sales forecasting and pipeline management (preferred).
- Ability to adapt to changing priorities and thrive in a dynamic and evolving organisation (required).
- Comprehensive pay and benefits package.
- Annual bonuses and incentives.
- Health and wellbeing benefits.
- Paid time off.
- Retirement plans.
- Insurance coverage.
- Other local or statutory benefits.
Aristocrat Leisure Limited is an Australian gaming and technology company and one of the world's largest providers of gambling products. Listed on the Australian Securities Exchange and headquartered in Sydney, it designs and manufactures electronic gaming machines and casino-management systems, and runs sizeable online real-money gaming (Aristocrat Interactive) and mobile games (Pixel United) businesses. Founded in 1953, the group employs more than 7,000 people across over 20 locations worldwide. It is the largest gaming-machine manufacturer in Australia and among the biggest slot-machine makers globally.