Hospitality and Events Executive
The team powering Betano is looking for a dedicated and highly motivated Hospitality and Events Executive to join their team. In this role, the successful candidate will support the Key Account Management team in crafting memorable experiences for valued customers.
The role involves sourcing, planning, and coordinating exclusive events and hospitality, as well as administering tickets to Kaizen Gaming-sponsored events and curating gifting experiences for key accounts.
- Source and coordinate a diverse range of VIP events, such as hospitality at sporting events, concerts, luxury dinners, and entertainment outings, all designed to foster stronger relationships with key customers.
- Administrate tickets to the Kaizen Gaming-sponsored events across all our markets.
- Identify suitable gifting opportunities, carefully select thoughtful gifts, and manage the gifting process to guarantee timely delivery and a personalised touch.
- Assist the Key Account Management team in developing the quarterly event and gifting plans by creating and owning a VIP calendar of events.
- Collaborate with vendors, venues, travel agencies and service providers to secure the necessary arrangements for events and source high-quality gifts.
- Efficiently support and assist suppliers, customers, and the KAM organisation while also skillfully negotiating for the best value and pricing from suppliers.
- Manage budgets for hospitality events and gifting programs, ensuring cost-effectiveness without compromising the delivery of exceptional experiences.
- Support the implementation of a comprehensive end-to-end process for events and gifting requests, covering the entire journey from request submission to post-event evaluation.
- Gather feedback from customers to assess the effectiveness of events and gifts, and make improvements based on their insights.
- Proven experience in event planning and coordination, with a particular emphasis on key clients (required).
- Budget management expertise, a cost-conscious mindset with strong negotiation skills (required).
- Outstanding organisational, planning, and project management skills, coupled with meticulous attention to detail (required).
- Strong interpersonal and communication skills to facilitate effective collaboration (required).
- Creativity and ability to think outside the box (required).
- Autonomy and ability to meet tight deadlines while effectively prioritising and delivering high-quality work, even under pressure (required).
- Familiarity with the gambling and entertainment industry (nice-to-have).
- Excellent command of English (required).
- Demonstrated AI-first mindset, actively leveraging AI tools and assistants to improve productivity, problem-solving and decision-making (required).
- A buddy will support you with your onboarding.
- Competitive pay and bonus scheme.
- Developmental 360° feedback framework.
- Family Support.
- Hybrid way of working.
- Monthly meal allowance.
- Private health insurance for you & your family.
- Unlimited access to Udemy & continuous training.
Kaizen Gaming is one of Europe's fastest-growing GameTech companies, operating the Betano and Stoiximan sports-betting and online-casino brands. Founded in 2013 and headquartered in Athens, Greece, with a major operational hub in Malta, it serves more than 13 million customers across 19 markets in Europe, the Americas and Africa. The company builds its own technology, combining sportsbook, live betting and casino products. Its flagship Betano brand has grown internationally through sponsorships including UEFA competitions and major football clubs.