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Jobs / Betano (Kaizen Gaming) / Join Our Talent Pool – Customer Operations
Posted 2026-10-13

Join Our Talent Pool – Customer Operations

Description

Kaizen Gaming is building a talent community for future opportunities across Customer Operations. This department keeps customers supported, verified, and safe by handling support and complaints, KYC and compliance checks, and high-value account care, while turning customer feedback into a better experience. Future opportunities may include Backoffice KYC Operations, Performance Risk Control, and Payments & Fraud.

Responsibilities
  • Handling support and complaints.
  • Performing KYC and compliance checks.
  • Providing high-value account care.
  • Turning customer feedback into a better experience.
Benefits
  • Stay connected with Kaizen Gaming and future career opportunities.
  • Be considered for relevant roles as they become available.
  • Explore opportunities across a global GameTech organisation operating in multiple markets.
  • Become part of a community of professionals interested in shaping the future of entertainment, technology and play.
About Betano (Kaizen Gaming)

Kaizen Gaming is one of Europe's fastest-growing GameTech companies, operating the Betano and Stoiximan sports-betting and online-casino brands. Founded in 2013 and headquartered in Athens, Greece, with a major operational hub in Malta, it serves more than 13 million customers across 19 markets in Europe, the Americas and Africa. The company builds its own technology, combining sportsbook, live betting and casino products. Its flagship Betano brand has grown internationally through sponsorships including UEFA competitions and major football clubs.

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