Director, Program Management (Commercial)
The Director, Program Management (Commercial) is a senior leader within BetMGM’s PMO, accountable for ensuring clarity, confidence, and predictable outcomes across the Commercial portfolio. This role exists to enable strong decision-making, align strategic intent to executable priorities, and ensure the business is investing its time, talent, and capital where it matters most.
Operating at an enterprise level, the Director partners closely with senior Commercial and Marketing leaders to shape portfolio direction, guide investment and sequencing decisions, and provide transparency into progress, risks, and trade-offs. Rather than managing day-to-day execution, this role leads through Business Portfolio Managers and Project Managers, setting direction, reinforcing discipline, and intervening when scale, risk, or complexity require senior leadership.
This is an opportunity for a strategic PMO leader who thrives at the intersection of business strategy and execution enablement-someone motivated by building trust, enabling outcomes, and scaling impact through others.
- Own accountability for the overall health and outcomes of the Commercial portfolio, ensuring work is aligned to enterprise strategy, prioritized against capacity, and sequenced intentionally.
- Partner with senior Commercial and Marketing leaders to shape portfolio strategy, investment guardrails, and prioritization principles.
- Guide portfolio-level trade-off decisions related to funding, timing, scope, and resourcing to maximize business impact.
- Maintain an enterprise perspective on Commercial initiatives, anticipating impacts across Product, Engineering, Operations, Compliance, and Customer Experience.
- Establish and lead portfolio governance structures that provide leaders with clarity, transparency, and confidence in decision-making.
- Lead portfolio-level forums to drive alignment, resolve conflicts, and address cross-initiative dependencies.
- Serve as the escalation point for material portfolio risks, delivery confidence concerns, or systemic constraints.
- Ensure executive communications focus on insights, implications, and decisions, not activity-level reporting.
- Lead and develop Business Portfolio Managers by setting clear expectations for portfolio discipline, business partnership, and outcomes.
- Empower Business Portfolio Managers to own day-to-day portfolio operations, including roadmap management, governance execution, and delivery health.
- Review portfolio performance at a strategic level, intervening selectively to unblock challenges or elevate decisions.
- Build a culture of accountability, trust, and continuous improvement across the Commercial PMO team.
- Act as a trusted advisor to executive stakeholders on delivery feasibility, prioritization, risk, and change impacts.
- Influence cross-functional leaders to align on shared outcomes, trade-offs, and commitments without direct authority.
- Provide clarity and direction during ambiguity, helping leaders navigate complexity with confidence.
- Advance the PMO’s mission as a connected, trusted partner to the business by strengthening portfolio alignment, transparency, and execution confidence.
- Contribute to the evolution of scalable PMO operating models, governance standards, and ways of working.
- Champion data-driven portfolio insights and outcome-focused success measures.
- Partner with peer PMO leaders to ensure consistency, cohesion, and a “One PMO” culture across the organization.
- 12+ years of experience in program, portfolio, or transformation leadership within complex, cross-functional organizations (required).
- Proven experience operating at a Director or equivalent senior leadership level, delivering outcomes through other leaders and senior ICs (required).
- Strong commercial and business acumen, with experience supporting Marketing, growth, or revenue-driving organizations (required).
- Demonstrated ability to influence senior stakeholders, frame trade-offs, and guide decision-making in matrixed environments (required).
- Experience building, coaching, and leading high-performing teams (required).
- Ability to operate effectively in ambiguity, balancing strategic intent with execution realities (required).
- Deep understanding of portfolio management, governance models, and delivery discipline (required).
- Exceptional communication and executive presence, with the ability to translate complexity into clarity (required).
- Experience in regulated, digital, or fast-paced environments preferred (preferred).
- Bachelor’s degree required (required); MBA or equivalent experience preferred (preferred).
- Medical, Dental, Vision, Life, and Disability Insurance
- 401(k) with company match
- Pre-tax spending accounts including health care FSA and commuter savings
- Flexible paid time off
- Professional development reimbursement and ongoing skills training opportunities
- Employee resource groups
- Swag, ticket giveaways, and more!
BetMGM is a leading US sports betting and online gaming operator, formed in 2018 as a joint venture between MGM Resorts International and Entain. Headquartered in Jersey City, New Jersey, it holds exclusive access to MGM's land-based and online sports betting, poker and casino businesses across the United States and Canada. The company operates the BetMGM, Borgata Casino, Party Casino and Party Poker brands and is one of the largest operators in the regulated North American market. Its products combine online sportsbook, casino and poker with MGM's nationwide network of casinos.
