Product Analyst - Banking
This role involves taking ownership of the analysis process and facilitating the delivery of new fintech products and features across Africa.
The successful candidate will be responsible for eliciting and owning the requirements for new features and enhancements to core banking/ payments platforms.
They will take end-to-end ownership of business requirements from concept to release, working intricately with the development team, business team and 3rd parties to drive projects to completion. This includes driving momentum, unblocking progress, and stepping in before issues escalate. The role requires displaying tenacity and resilience in removing impediments to progress, identifying risks, inefficiencies, and suggesting improvements. Challenging the status quo and bringing new ideas forward on how to add value and improve delivery is also key. Pushing back when processes or assumptions are slowing things down is expected.
Collaboration with stakeholders to craft smart solutions to complex problems is essential. This involves diving into the detail by unpacking processes, business rules, and gathering requirements from multiple stakeholders. Translating high level business problems into actionable pieces of work and producing lean, useful artefacts such as process flows and business rules where needed is part of the role.
Ability to engage confidently with developers, business teams, and partners and tailor communication style accordingly is required. Passion for working closely with development and testing teams daily and building good working relationships with 3rd parties is also important. Knowing when to escalate and change approach when needed is necessary. Understanding technical concepts such as APIs, databases, and infrastructure, and being able to follow technical discussions and translate impact to the business is also a requirement. A strong understanding of the SDLC and frameworks like Agile and Scrum is needed.
- Launching New Fintech Products and Features across Africa.
- Be responsible for the analysis process and facilitating the delivery of new fintech products and features across Africa.
- Elicit and own the requirements for new features and enhancements to our core banking/ payments platforms.
- Take end-to-end ownership of business requirements - from concept to release.
- Work intricately with the development team, business team and 3rd parties to drive projects to completion.
- Drive momentum, unblock progress and step in before issues escalate, not after.
- Display tenacity and resilience in removing impediments to progress.
- Identify risks, inefficiencies and suggest improvements.
- Challenge the status quo.
- Ask WHY?
- Bring new ideas forward on how to add value and improve delivery.
- Push back when processes or assumptions are slowing things down.
- Collaborate with stakeholders to craft smart solutions to complex problems.
- Dive into the detail when needed by unpacking processes, business rules, and gathering requirements from multiple stakeholders.
- Translate high level business problems into actionable pieces of work.
- Produce lean, useful artefacts such as process flows, business rules, where needed.
- Engage confidently with developers, business teams, and partners and tailor your communication style accordingly.
- Work closely with development and testing teams daily.
- Build good working relationships with 3rd parties.
- Know when to escalate and change approach when needed.
- Understand technical concepts such as APIs, databases, infrastructure.
- Follow technical discussions and translate impact to the business.
- Have a strong understanding of the SDLC and frameworks (Agile, scrum, etc.)
- 3+ years in a business analysis role (required).
- Ability to work in a dynamic, fast paced environment (required).
- Proactive, self-starter mindset (required).
- Proven track record in delivering complex software projects (required).
- Strong verbal and written communication skills, with the ability to convey complex ideas clearly and effectively (required).
- Experience working collaboratively in cross-functional teams, with a focus on achieving shared goals (required).
- Expertise in managing multiple projects simultaneously, with a track record of delivering on time and within scope (required).
- Exceptional attention to detail, ensuring high standards of quality in all outputs (required).
- Adaptability – you stay sharp, productive and positive in fast‑moving environments (required).
- In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends (nice-to-have).
- Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations (nice-to-have).
- Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards (nice-to-have).
- Experience in developing and executing customer retention strategies (nice-to-have).
Betway Africa is the African arm of Betway, the sports-betting and online-casino brand owned by Super Group (SGHC), a holding company listed on the New York Stock Exchange. Operating since 2006, it delivers sports betting and casino products - including the Jackpot City, Lucky Nugget and Ruby Fortune brands - across markets such as South Africa, Ghana, Nigeria, Zambia, Tanzania, Malawi and Mozambique. The division employs more than 1,000 people, with offices in Johannesburg and Cape Town. It covers functions spanning marketing, technology, finance and customer care for Betway's African operations.