Account Manager Assistant
BGaming is looking for a proactive and detail-oriented Assistant to support the Account Management team. The role involves handling day-to-day operational tasks, maintaining accurate data across internal systems, and supporting the smooth execution of daily activities.
The successful candidate will play a key role in handling day-to-day operational tasks, maintaining accurate data across internal systems and supporting the smooth execution of daily activities.
- Monitor game availability and positioning.
- Update and manage game settings.
- Download, prepare, and share reports with clients.
- Enter and maintain promotions in the promo registry.
- Check and verify data for accuracy.
- Keep clients informed about company updates.
- Support clients with day-to-day requests and questions.
- Handle administrative tasks and maintain accurate records.
- Maintain friendly and professional communication with clients in English.
- Collaborate with internal teams to resolve issues and ensure smooth operations.
- Experience working with large volumes of data, including data entry, processing, uploading, and exporting (required).
- Hands-on experience with CRM systems, databases, and internal tools (required).
- Responsible, reliable, and detail-oriented (required).
- Proactive, curious, and eager to learn (required).
- Strong organisational, time management, and multitasking skills (required).
- Ability to work efficiently in a fast-paced environment (required).
- Friendly, professional, and team-oriented (required).
- Excellent written and verbal communication skills (required).
- Experience in client-facing or account support roles (required).
- Language proficiency: Russian - Advanced, English - Intermediate or higher (required).
- Experience in customer service (nice-to-have).
- Experience in logistics or other data-intensive industries (nice-to-have).
- Familiarity with the iGaming industry (nice-to-have).
- Work where it suits you: from home, the office, or a mix of both.
- 100% paid vacation and sick days, plus extra days off.
- Medical insurance and mental health support.
- BCoins for internal rewards and fun perks.
- Budget for professional development, certifications, and language courses (English and Polish).
- Hackathons, team events, and legendary parties.
- Kids’ camp for BGamers’ families.
- Referral program with real rewards.
BGaming is a business-to-business iGaming content provider and online slots studio, known for its provably-fair games and early adoption of cryptocurrency gameplay. Established in 2018, evolving from SoftSwiss's game-development arm, it is headquartered in Malta with development offices in Poland and Georgia, and runs a remote-friendly workforce. It supplies slots and casino games to operators across regulated and crypto-facing markets.